Jennifer Price-Baker

Administrative

Utica, MI **317

ad32sh@r.postjobfree.com

+1-805-***-****

I look forward for an opportunity to leverage my teamwork skills to help your company achieve the highest levels of patient satisfaction.

Authorized to work in the US for any employer

Work Experience

Title Clerk/Biller

Crestview Cadillac / Mercedes of Rochester

December 2022 to Present

• Process paperwork from F&I

• Data entry for vehicle sales and purchases.

• Cut checks and draft receipts for purchases.

• Costing deals and process accounting.

• Complete & process funding.

• Manage and apply for titles/registration through SOS and ATC.

• Manage open accounts.

Learning Ambassador

Amazon.com - Pontiac, MI

July 2022 to Present

• Responsible for training all new employees in the pick department.

• Complete safety training.

• Complete coaching packet.

• Run data reports to track new hires progress/errors & provide coaching to improve stats.

• Attend daily ambassadors meeting to review new hires progress. Fulfillment Center Associate

Amazon.com - Pontiac, MI

May 2022 to July 2022

• Receive and put away inventory

• Get customer orders ready and pack them up

• Load boxes into trucks for shipment

• Use scanners to read bar codes on products

• View prompts on screens and follow the direction for some tasks

• Troubleshoot problems

• Ensure product meets quality requirements

Call Center Representative

Henry Ford OptimEyes - Sterling Heights, MI

September 2021 to February 2022

• Manage incoming calls and route to the proper department.

• Verify and input patient insurance information

• Create new patient accounts

• Schedule routine vision exams for over 20 different service locations for a large group of optometrists tometrists.

• Meeting quality performance standards

Patient Clerical Management Associate

DMC Childrens Hospital - Detroit, MI

July 2021 to September 2021

• Ensure appropriate patient identification

• Collect accurate and thorough patient demographic data

• Obtain insurance information and verify eligibility and benefits

• Determine and collect patient financial liability

• Proficient in Invision, Cerner, and PAI

Trauma Registrar

Cottage Health - Santa Barbara, CA

September 2020 to May 2021

• Correctly identify trauma patients for entry into the trauma registry from all sources of entry to the hospital.

• Abstract appropriate data from the medical record into the trauma registry.

• Complete and verify all data for accuracy

• Assign scores for all injuries in the trauma registry

• Submit required data to SB County trauma registry Patient

Registration Representative

Dignity Health - Arroyo Grande, CA

October 2018 to April 2020

• Ensured appropriate patient identification

• Collected accurate and thorough patient demographic data

• Obtained insurance information and verified eligibility and benefits

• Determined and collected patient financial liability

• Referred patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance

Patient Registration Specialist

Dignity Health French Hospital - San Luis Obispo, CA May 2018 to October 2018

-Run reports for all daily transactions

-Verify all payments match reports

-Complete bank deposit for daily transactions

-Prepare brinks deposit bag for daily pick up

-Log transactions in excel spreadsheet

-Prepare month end reports and send out to accounting

-Check for any credit card/cash/check variance and complete Recon spreadsheet

Unit Clerk/Scheduler

Dignity Health - Marian Regional Medical Center - Santa Maria, CA November 2017 to May 2018

-Transport patients

-Prepare charts for surgeries

-Answer phones

-Utilize computers, fax, and other office duties daily

-Schedule GI procedures

Front Office Receptionist

Dignity Health - Pacific Central Coast Health Center - Pismo Beach, CA March 2017 to November 2017

- Answer and direct all incoming calls

- Register all new patients

- Verify insurance eligibility

- Schedule appointments

- Office duties: fax, email, etc.

Staffing Coordinator

Marian Regional Medical Center - Santa Maria, CA

July 2016 to March 2017

-Track daily census and coordinate appropriate staffing for each department

-Make/answer phone calls

-Run reports

-Attend daily meeting with department directors

Surgery Coordinator

San Luis Obispo Eye Associates - San Luis Obispo, CA March 2016 to July 2016

Responsibilities

Greet & schedule patients for surgery

Verify insurance

Prepare paperwork

Coordinate with hospital/surgery center

Fax/receive paperwork from PCP to get patient cleared for surgery Skills Used

EMR

Front Office Receptionist

San Luis Obispo Eye Associates - San Luis Obispo, CA October 2015 to March 2016

Responsibilities

-Answer multi-line phone system

-Schedule appointments

-Maintain and file patient charts

-Verify insurance

-Take daily patient payments

-Provide outstanding customer service

Office Program Coordinator

Visiting Nurse & Hospice Care - Santa Barbara, CA

May 2013 to March 2014

• Ensure high quality customer service to all clients

• Coordinate schedules for clients and caregivers

• Create & maintain accurate client & billing folders

• Perform accurate data entry & produce management reports

• Perform employee assessments and supervisory visits

Education

AA in Liberal Arts

Allan Hancock College - Santa Maria, CA

September 2010 to September 2012

AS in Social & Behavioral Sciences

Allan Hancock College - Santa Maria, CA

2010 to 2012

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