Corey A. Manges, Sr., MBA, MSN, RN,

NE-BC, CCRN, CEN

Edmond, OK • 214-***-****

ad32ra@r.postjobfree.com

www.linkedin.com/in/coreymanges/

Profile

Highly accomplished and driven healthcare leader with an extensive track record of delivering transformational leadership to take operations and patient success to new performance levels in Highly Reliable and Just Culture transformation. Total years of healthcare experience and leadership thirty-four (34) years, five (5) years military medic, twenty-six (26) years of Paramedic experience, and fourteen (14) years’ experience as a Registered Nurse and Nurse Leader. Excel at building, training, and optimizing the performance of large teams of highly skilled medical professionals that continually exceed organizational and patient expectations. Adept at partnering with stakeholders across all areas and levels to create synergy and achieve shared goals. Passionate about driving continuous improvement to increase departmental capabilities, maximize effectiveness, and deliver best-in-class care, seeking to leverage experience and expertise to excel in the healthcare sector.

Core Strengths

Senior-Level Leadership

Healthcare Operations Management

Patient Care Best Practices

Emergency Medical Services

Project Management

Disaster Management

Medical Program Management

Quality Improvement

Change Management

Patient Education & Advocacy

Just Culture

Change Theory

Case Management

Cross-Functional Collaboration

Team Building & Leadership

Staff Engagement & Retention

Fiscal Responsibility

Professional Experience

OU HEALTH

Oklahoma University Medical Center, OKC, OK

Senior Director Inpatient Medicine Services, July 2022-Present

Overseeing five (5) medicine units, including two (2) step-down (PCU), two (2) medicine surgical, and a Medicine Intensive Care Unit. Total beds combined of one hundred and forty-seven (147). Also overseeing the Wound Care department, Acute Dialysis Unit, and Sepsis Coordinator. During this past year, have focused on cultural change to a highly reliable organization with a focus on patient safety indicators (PSI), employee retention, and advancements in the quality of care being provided by the nursing team. I am the Executive Director for four (4) PSI task groups: CLABSI, CAUTI, Pressure Injury Prevention, and Sepsis. These four (4) task groups have changed the culture and accountability with a focus on process, education, and ownership to reduce and eliminate patient harm events. Engagement, empowerment, retention, and improved morale have also been a focus for the workforce. To achieve this, have been generating “grass root” change and innovation, to onboard talent, removing barriers of traditional and historical culture, practice to enhance the knowledge level and quality of the entire nursing team for better patient outcomes, improve patient experience, and decrease healthcare disparity for the patient population that OU Health serves.

PARKLAND HEALTH & HOSPITAL SYSTEM, Dallas, TX 2009 – 2017 & 2019 – 2022

Director of Nursing-Hospitalist Medicine, February 2020-Present

Service Manager - Emergency Department, 2019 – February 2020

Assistant Service Manager - Emergency Department, 2015 – 2017

Returned to Parkland as the Service Manager with full ownership of all operations for the hospital's Level 1 Trauma/Burn Center, recognized nationwide as the busiest urban/county ER. Promoted to Director of Nursing-Hospitalist Medicine February 2020, overseeing three inpatient Hospitalist units, Acute Dialysis and Inpatient Rehabilitation. Collaborated with the Hospitalist Medicine team in forming a process improvement committee to improve engagement and empowerment of the nursing staff, increase knowledge and skill competency, and finally develop lasting relationships to enhance the overall safety and quality of care provided to the community. December 1st, 2020, assumed the leadership role over two separate Covid-19 inpatient units. The promotion acknowledges achievements in the continued upward career arc with the hospital.

Select Contributions:

Direct, train, coach, evaluate, and optimize the performance of a talented, 350-member team of direct reports, promoting collaboration in all operations to deliver the highest standard of patient care.

Continue to successfully improve staff engagement, retention, and patient survey scores after increasing overall performance.

As a critical subject matter resource, always ready to assist staff members with resolving critical issues and providing the knowledge and support to help members excel.

Utilization Review & Discharge Planning Specialist - Emergency Department, 2013 – 2015

Tapped by senior leadership for another promotion to conduct utilization reviews, quality assurance analysis, and discharge planning for Emergency Department patients.

Select Contributions:

Played an active role in ensuring patients received quality care throughout visits and had plans to be discharged at the appropriate points and properly manage recovery to minimize the chance of return.

Went above and beyond the call of duty by continuing to work extra shifts in the Trauma Department.

Trauma Nurse Clinician, Trauma & Disaster Management - Emergency Department, 2011 – 2013

Promoted to Trauma Nurse Clinician, RN 3, responsible for providing exceptional care to all Level 1 & 2 trauma/burn patients presenting to the Emergency Department.

Select Contributions:

Expertly handled a large patient caseload, leveraging advanced clinical expertise to facilitate, coordinate, and enhance care throughout the full care continuum.

Implemented strong quality management protocols to minimize complications, maintain effective communications pipelines, and maximize patient success.

Delivered fundamental training and mentorship to other nurses while serving as Charge Nurse and Preceptor.

Charge Nurse - Surgical Intensive Care Unit (SICU), 2009 – 2011

Initially joined the hospital as Charge Nurse, Critical Care RN 2 in the SICU, caring for critically ill and injured patients.

CHRISTUS SPOHN HEALTH SERVICES, Corpus Christi, TX 2017 – 2018

Director of Nursing - Emergency & Trauma Services

Transitioned to Christus Spohn Health Systems to become the Director of Nursing for a Level 2 Trauma, Primary Stroke, and Chest Pain Center Emergency and Trauma Department servicing the critical needs of over 76K patients each year as well as the organization's secondary Emergency Department with primary function as a Crisis Intervention/Mental Illness access point on a separate campus handling 54K+ patients annually.

Select Contributions:

Carefully managed and maximized return on investment for the budget covering both facilities.

Oversaw all staff scheduling, training, evaluations, disciplinary actions, and more while ensuring the best customer service and patient care practices were continually employed by all 123 direct reports.

Launched a Shared Governance committee that focused on transforming the department's culture.

Succeeded in significantly reducing employee turnover, increasing Press Ganey Emergency Department patient experience scores, and improving ER metric compliance.

Acted as the Emergency Medical Service Liaison for a 10-county region surrounding Corpus Christi.

Additional Experience: ER/Charge Nurse (2011-2015), North Central Surgical Unit, Dallas, TX, Charge Nurse (2010-2011), Dallas Regional Medical Center, Mesquite, TX, Paramedic ER Technician (2006-2008), Medical City Hospital, Dallas, TX.

Collateral Experience: Total years of Paramedic certification and Licensure 26 years- National Registered Paramedic from 1994 to 2020, Licensed Paramedic State of Texas 1994 to 2019, Critical Care Flight Paramedic and Grand Prairie Fire Department Fire Fighter Paramedic.

Military Experience: Six-years with the United States Air Force (USAF) as a Medic attached to Emergency Medical Search and Rescue Response unit with one tour of duty in Iraq during Desert Storm.

Education & Credentials

Master of Business Administration in Strategic Management & Analytics, Villanova University (2020)

Master of Science in Nursing Administration, The University of Texas at Arlington (2017)

Bachelor of Science in Nursing (Summa Cum Laude), The University of Texas at Arlington (2015)

Associate Degree in Nursing - Paramedic to RN Bridge, Excelsior College (2008)

Associate of Applied Science in Emergency Medical Services, Brookhaven Community College (2002)

Certifications:

Texas Registered Nurse Nurse Executive Board Certified (NE-BC) Critical Care Registered Nurse (CCRN) Certified Emergency Nurse (CEN) Trauma Nursing Core Course (TNCC) Instructor Cardiopulmonary Resuscitation (CPR) Advanced Cardiovascular Life Support (ACLS) Certified Pediatric Advanced Life Support (PALS) certified

Training:

ESI Triage Training, Parkland Hospital, Dallas, November 2012

Medical Decontamination, Parkland Hospital, Dallas, May 2012

Disaster Management & Emergency Preparedness, ACS, Dallas, February 2012

Charge Nurse Class, Parkland, Hospital, Dallas, August 2011

Preceptor Class, Parkland Hospital, Dallas, January 2011

Critical Care Residency, Parkland Hospital, Dallas January to May 2009

Emergency Nursing Pediatric Course Trauma Nursing Core Course

Emergency Medical Technician/Mass Casualty response unit, USAF, Misawa, Japan

Basic Training, United States Air Force (USAF), San Antonio, Texas

Affiliations:

AACN, ANA, AONL, ENA, STTI, TNA, Trauma Nurse Society, & American Legion

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