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Customer Service Quality Assurance

Location:
Smyrna, TN
Posted:
March 03, 2024

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Resume:

Kerlos awadalla

Smyrna, TN *****

ad32me@r.postjobfree.com

+1-615-***-****

Willing to relocate to: Smyrna, TN

Work Experience

Automotive Technician

Bridgestone Americas - Murfreesboro, TN

Present

• Inspecting, analyzing, and troubleshooting systems and equipment.

• Reading repair manuals and liaising with other professionals.

• Running tests and interpreting results to make effective recommendations.

• Writing up reports, safety regulations, and preventative maintenance plans.

• Sourcing replacement parts.

• Negotiating with suppliers and clients.

• Repairing or replacing faulty equipment.

• Fabricating any components required.

• Providing time and material cost estimates before starting a job.

• Keeping abreast of advancements in your field and attending workshops as required. Quality Assurance

Crown Bakeries - Nashville, TN

Present

Quality Inspector

Quanta - La Vergne, TN

May 2021 to January 2023

• Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping.

• Reject all products and materials that fail to meet quality expectations.

• Read blueprints, plans, and specifications to understand the requirements of products and services.

• Measure product dimensions, examine functionality, and compare the final product to the specifications.

• Recommend improvements to the production process to ensure quality control.

• Document inspection outcomes by completing detailed reports and performance records.

• Teach the production team about quality control concerns to improve product excellence.

• Supervise the production process.

• Resolve quality-related issues in a timely manner. Supervisor

Transfare - Nashville, TN

January 2020 to May 2022

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Education

High school diploma

Lavergne High School - La Vergne, TN

August 2017 to August 2020

enrolled in college in Mechanical Engineering

Tennessee Tech University

Skills

• Management

• Customer service

• Leadership

• Computer skills

• Schedule management

• Microsoft Excel

• Bilingual

• Quality Control

• Quality Assurance

• Quality Inspection

• Assembly

• Quality Audits

• Fast learner

• Warehouse management

• ISO 9001

• Manufacturing

• Customer service (1 year)

Languages

• Arabic - Expert



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