ELIZABETH HEDGEPETH-

BROWER

*** ********* **** ****, ***** City, NC 27344 336-***-****

ad32l8@r.postjobfree.com

OBJECTIVE

To obtain a position that utilizes my work experience and allows me to satisfy the essential requirements that supports an organization’s growth and success. EXPERIENCE

Rent-A-Wreck Customer Counter Agent 4/2022 - Present

Provided excellent customer support and service for vehicle and equipment rental

Successfully processed business transactions within company compliance and procedures

Ensured efficient oversight for client satisfaction Food Lion Cashier/Office Assistant 1/2013 - 4/2022

Assisted the store team in providing high quality customer retail services

Completed customer transactions as cashier and customer services clerk

Managed various retail operational tasks, such as inventory data updates and register balance reports Myra’s Learning Kids Academy Staff Volunteer 2/2012 – 1/2013

Assisted the instructional and childcare staff with providing basic care

Provided continuous supervision to children during indoor and outdoor activities

Maintained safe learning and playing environments for daycare students Circle K Customer Service Clerk/Inventory 7/2009 – 2/2012

Managed the sales for the retail business

Provided prompt respectful customer service while handling business currency

Controlled inventory while efficiently completing sales reports Walmart Corporation Customer Service Manager 6/2004 – 4/2009

Facilitated high quality retail services to ensure customer satisfaction 2

Managed customer returns and quality control

Provided oversight for employee associate management, scheduling and training EDUCATION

• Guilford Technical Community College – 2 years

• Central Carolina Community College – Adult High School Diploma (AHSD) – Spring 2001

• Certified Nursing Assistant (CNA) Certification

QUALIFICATIONS

• Excellent customer service management skills

• Expertise with Inventory Control Planning

• Employee orientation and training experience

• Experienced customer care provider in the area of client and customer basic care and health management

• Solid oral and written communication skills

• Skilled at collaborating with team members

• Exceptional people skills with flexible demeanor Other Areas of Expertise

• Microsoft Office – Word, Excel, PowerPoint and Outlook

• Inventory Control Scanners

• 10-key Adding Machine Skills