***** ****** **, *** ***, Garden Grove, United States,92840 714-***-**** « —ad32l5@r.postjobfree.com.

Reyna Cardenas

Dedicated Cashier and Barista with over 13 years of experience in fast-paced food service environments. Skilled

in customer engagement, upselling techniques, and maintaining high standards of cleanliness and

organization. Demonstrates a strong ability to collaborate with kitchen staff for accurate and timely order

fulfillment, ensuring customer satisfaction and loyalty.

EMPLOYMENT HISTORY

Cashier

Mario’s pizza, Newport Beach — Jul 2023 - Mar 2024

* Utilize upselling techniques to increase sales of combo meals and add-on items to maximize revenue for Mario's Pizza.

* Provide exceptional customer service by engaging with customers, addressing any issues or concerns, and creating a positive dining

experience at Mario's Pizza.

* Maintain a friendly and welcoming demeanor to create a positive customer experience, encouraging repeat business and building

customer loyalty for Mario's Pizza.

* Maintain a clean and organized workspace to ensure a positive and welcoming environment for customers at Mario's Pizza.

* Demonstrate strong knowledge of menu items, ingredients, and specials to effectively answer customer questions, make informed

recommendations, and personalize the ordering experience for each customer at Mario's Pizza.

* Consistently monitor and replenish cash drawer to ensure smooth and efficient transactions, minimizing wait times for customers at

Mario's Pizza.

* Collaborate with the kitchen staff to ensure accurate and timely order preparation, minimizing wait times and enhancing overall

customer satisfaction at Mario's Pizza.

Barista/prep/cashier

Bistro espress Café, Newport Beach — Aug 2021 - Nov 2024

* Create a welcoming and friendly atmosphere for customers by greeting them with a smile and engaging in friendly conversation to

enhance their overall experience at Bistro espress Café.

¢ Implement creative and seasonal menu specials to attract new customers and keep current customers engaged and excited about the

offerings at Bistro Espresso Café.

* Maintain cleanliness and organization in the work areas, including the coffee bar, food prep stations, and cashier area, to ensure a

hygienic environment for customers and efficient operations at Bistro espress Café.

* Consistently maintain cleanliness and organization in the preparation and serving areas to ensure compliance with health and safety

regulations and create a positive impression on customers at Bistro espress Café.

* Conduct regular training sessions for new and existing staff members on customer service best practices, menu knowledge, and

efficient work processes to ensure consistent quality service and high productivity at Bistro espress Café.

Contact this candidate