CONTACT

Address : Decatur, Ga *****

Phone : 678-***-****

Email : ad32l3@r.postjobfree.com

SKILLS

• Loading and Unloading

• Facility Maintenance

• Assembly and Production

• Dining Reservations

• Time Management

• Business Administration

• Hospitality Service

• Buffet Setup and Takedown

• Train Employees

• Dish Preparation

• Stocking and Replenishing

• Staff Supervision

• Project Management

• Customer Relationship Management

PROFESSIONAL SUMMARY

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options in just about any field. Also very knowledgeable and dedicated with professional and extensive experience. WORK HISTORY

Warehouse Worker, 05/2021 to 03/2023

Marshalls - Decatur, GA

Front Desk Receptionist/Server Assistant, 11/2018 to 04/2021 Emory Conference Center - Atlanta, GA

Loaded, unloaded, and moved material to and from storage and production areas.

•

• Checked packages and merchandise for damage and notified vendors.

• Performed general housekeeping and cleaning tasks. Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

•

Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

•

• Consistently lifted materials weighing as much as 50 pounds. Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.

•

Loaded, unloaded, and moved material to and from storage and production areas

•

• Checked packages and merchandise for damage and notified vendors

• Performed general housekeeping and cleaning tasks Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations

•

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

•

Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

•

• Scheduled, coordinated and confirmed appointments and meetings. Resolved customer issues quickly and notified supervisor immediately when problems escalated.

•

Collected 50/100 payments, processed transactions and updated relevant records.

•

Answered multi-line phone system and transferred callers to appropriate department or staff member.

•

• Completed all tasks in compliance with company policies and procedures. Maintained confidentiality of sensitive data to protect customer and business information.

•

KADEESHA PETTY

Assistant Manager, 08/2014 to 10/2018

Family Dollar Inc - Tucker, GA

Offered friendly and efficient service to customers, handled challenging situations with ease

•

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

•

• Restocked supplies and submitted purchase orders to maintain stock levels. Supervised day-to-day operations to meet performance, quality and service expectations.

•

Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

•

Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

•

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

•

Mentored team members to enhance professional development and accountability in workplace.

•

Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

•

Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

•

• Managed up to 50-100 calls or transactions.

Supervised day-to-day operations to meet performance, quality and service expectations

•

EDUCATION

GED, 12/2013

Technical College System of Georgia - Atlanta, GA

Contact this candidate