Customer Service Lead Teacher
Resume:
Candice Cordova
Alhambra, CA *****
*******.*******@*****.***
SKILLS
● Bilingual; English and Spanish
● Extensive experience with infant, toddler, and children care
● Strong understanding of social, emotional, and development needs of children
● Ability to work effectively under continuous interruption and changing priorities
● Detail oriented, willingness to learn, great teamwork skills,very committed, and loyal
EXPERIENCE
Top Kids Preschool, Rosemead, CA- Teacher’s Assistance May 2018- PRESENT
● Collaborates with the lead teacher to perform daily activities.
● Engaged in the health and safety of XX students, including diaper changes and unique care needs
● Collaborated with environmental programs that encourage curiosity, emotional development and fine motor skills development.
● Served healthy snacks and meals to students
Dave and Busters, Arcadia, CA- Receptionist; Management March 2010- May 2018
● Warmly geeted guests as they walked in ensuring exemplary customer service by delivering the ultimate experience
● Organized, coordinated, and escorted guests to their assigned tables, seating 200-400 people per shift
● Ensured customer’s feedbacks or complaints were acknowledged while upholding values to ensure customer satisfaction
● Promoted to management position to be able to calculate deposits and perform accounting duties
● Formally trained new hires on menu items, computer systems,customer service expectations, company-specific policies and compliance guidelines
● Successfully managed host team by assigning tasks, ensuring that both restaurant and customer standards are met
● Attended management meetings to ensure consistency with company goals
Nanny, South Pasadena, CA - Infant and toddler Care-taker 2013 - June 2015
● Lovingly cooked, cleaned, played with, transported, educated, and cared for two children ages 2 and 5; 24-30 hours a week or as needed
● Carefully followed parents instructions regarding schedules, chores, discipline, and free time
● Orchestrated multiple activities and
● Prepared up to 10 healthy children-friendly meals a week Southplantation, Alhambra, CA - Hostess
January 2006 - July 2008
● Greeted guests as they walked in while constantly monitoring all food stations to confirm they were sufficiently stocked for customers
● Diligently handled transactions to include cash and credit; handling large amounts of money, calculating the bank at the end of the shift
● Engaged in team culture to create a clean and hospitable environment for guests
EDUCATION
Alhambra High School- High School Diploma
September 2003 - June 2006
Pasadena City College-
September 2003 - Present
Early childhood Development - 18 core units completed References
Alejandra Arzate 626-***-****
Lea Gutierrez 818-***-****
Marlyn Barajas 626-***-****
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