KESHA M. CARTER

**** ******** **.***.**** Dallas, Texas 75237

Phone: 972-***-**** ad32jp@r.postjobfree.com

Experienced certified medical assistant seeking a position providing direct and indirect patient care in a busy medical office.

EDUCATION

High-Tech Institute, Memphis, TN

Certified Medical Assistant- Graduate Diploma February, 2008

Millington Center High, Millington, TN

High School Diploma, May, 2005

WORK EXPERIENCE

Continuum Global Solutions- May, 2023-present

Virtual Certified Medical Assistant-Scheduling patient appointments, sending appointment reminders, helping patients’ navigate healthcare systems, performing medication reconciliation, answering inbound calls, entering data in multiple databases, verifying patient insurance, making outbound calls to initiate prior authorizations and referrals, updating patient demographics, documenting calls to send to providers, documenting vitals.

Neiman Marcus, Irving, TX -December, 2016- May, 2023

RTV Support Associate- researching and processing customer claims, Identifying vendor trends and specific needs, updating excel spreadsheets, checking Outlook emails, printing all buyer negotiators reports, daily print off of vendor chargebacks, printing authorization letters for defective claims, assisting on special projects as needed, accommodating other tasks as required to meet team goals, maintaining excellent cross-functional communication.

West TN OB/GYN Services- Jackson, TN- January, 2011- September, 2016

Certified Medical Assistant- assisting physicians with exams, preparing exam rooms, maintaining patient vital signs, collecting samples, verifying patient information, scheduling appointments, outbound calls to discuss test results, obtaining medical records, arranging for admissions

Memphis Primary Care Associate- Memphis, TN -May, 2008 – December, 2010

Certified Medical Assistant -verifying patient information, recording medical history, confirming purpose of visit, preparing patients for examinations,!taking blood pressure, weight, and temperature vitals, reporting patient history summary, Saves ophthalmologist's time by helping with office procedures such as laser surgeries, tear duct probes, securing patient information and maintains patient confidentiality.

SKILLS

Proficient in scheduling

Attention to detail

Communication

HIPAA Trained

Clinical skills

REFERENCES AVAILABLE UPON REQUEST