DERMAINE SPENCE

** ******* **

New Rochelle

NY *0801

C 914-***-**** ad32hj@r.postjobfree.com

PROFESSIONAL SUMMARY

Dedicated, adaptable, energetic individual with over eight (8) years’ management experience within the hospitality industry. A personable, self-motivated team player who maintains a high level of professionalism while providing consistent and quality service.

SKILLS

Detail-oriented Safety-oriented

Chemical Cleaner Knowledge Able to Multi-task

Floorcare (strip and wax)

EXPERIENCES

07/2020 to 02/2024 Operations Manager

Crothall Healthcare – 100 Woods Road, Valhalla

Performing HR duties such as recruiting, selecting, scheduling, counselling and disciplining employees.

Helping to promote high morale and communicate company’s operating policies, customer issues and safety measures.

Work closely with clinical team to ensure a safe service to all our clients.

Assist with the team to implement and carry out the process and practices across the organization.

Working with and training employees to ensure the best performance to the clients.

03/2020 to 07/2020 Housekeeper

Crothall Healthcare – 100 Woods Road, Valhalla

Accepted accountability for all assigned building keys and access cards

Disinfected and mopped various areas to keep them sanitary and clean

Used chemicals and other cleaning equipment in a proper safe and responsible manner

Deliver, replace and dispose of soiled bed linens

Followed company procedures to maintain work environment in a neat and orderly condition

01/2013 to 10/2019 Assistant Store Manager

Burger King, New York New York & Bronx, New York

Supported General Manager with daily operations of the restaurant.

Worked in conjunction with a team of four other managers in keeping the restaurant running smoothly, overseeing employees and acting in the role of Manager in his/her absence

Managed labor and food cost by creating and/or implementing work schedules, organization of time sheets and accurate record keeping of production.

Verified that prepared food met all the standards for quality and quantity

Consistently provided friendly guest services and heartfelt hospitality

03/2012 to 12/2014 Coordinator

TJ Maxx Mt Vernon, NY

Responsible for managing inventory, designing displays and ordering stock

Tracking the status of inventory on a weekly basis by providing timely sales report.

Interacted with customers, divulging helpful knowledge of product motivating buying decision

EDUCATION & TRAINIING

Vocational Training –Electrical Installation (Level One)

HEART TRUST/NTA

2000 High School Diploma

St Catherine High

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