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Chad Kessler, MBA

Langhorne, PA *****

m: 267-***-****

ad32h6@r.postjobfree.com

PROFESSIONAL SUMMARY

Accomplished and dedicated professional career including 15 years in sales with the last 4+ years in the non-profit industry as well as 10+ years of experience as a Healthcare Services Chief Operation Officer. I am confident in my ability to contribute to a company’s success using my advanced sales skills in prospecting new logo’s using Salesforce and SalesLoft, building trust and developing relationships with new and current clients, and ultimately running a full sales cycle and closing new business. I am extremely comfortable adapting to new changes and challenges and able to find creative solutions to resolve unexpected problems. I am committed to continuous learning and skill improvement while contributing to collaborative team efforts. SKILLS

Sales Strategy · Sales Forecasting · Client Prospecting · Account Management · Highly Adaptable to Change · Client Relationship Building · Team Collaboration · Up-Selling · Sales Plan · Quota Achievement · Strategic Communications · Salesforce Knowledge · Entrepreneurial Mindset · Customer-Centric Approach · Process Automation & Improvement · IT & Business Strategy Alignment · Business Process Improvement · Accounting Knowledge · Contract & Deal Negotiation. EXPERIENCE

BLACKBAUD, Charleston, SC JUN 2019 – OCT 2023

(Blackbaud is the world’s leading cloud software company powering social good with over $1 billion in sales. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and healthcare institutions}. ENTERPRISE ACCOUNT EXECUTIVE (Jan 2023 – Oct 2023)

• Worked with 195 current K12 private school clients, including education foundations, and charter schools in Pennsylvania, New Hampshire, Vermont, and Maine.

• Aligned with school leaders and formed strong relationships to maximize the utilization of their current cloud-based software subscriptions and add products to their total K12 environment to increase efficiency, enhance the parent technology experience, streamline operations, and reduce separated silos of information.

• Identified critical business issues, listened intently for pain points, and presented ROI while making a case for investment in our solutions as I sought to eliminate manual spreadsheet usage as it consumes time and can be subject to errors and mistakes.

• Improved timely tuition collection, enhanced the student admissions and enrollment process, reduced student attrition rates, and created an environment where word-of-mouth marketing increased, and happy families gave back with their time and money for overall improvement in fundraising efforts.

• Participated in ongoing professional development on industry trends, thought leadership, and product enhancements showcasing and selling our cloud solutions including Enrollment & Admissions Management, School Website Solutions, Student Information & Learning Management Software, Fundraising & Donor Management (RENXT/eTapestry), Analytics packages

(Research Point AWI, AWA), JustGiving Peer to Peer Fundraising platform, Tuition Management, Financial Aid, Alumni Engagement Tools, Success Services and our GAAP compliant Fund Accounting solution (FENXT). COMMERCIAL ACCOUNT EXECUTIVE (Sep 2021 – Dec 2022)

• Established and maintained key account relationships with over 350 K12 schools in New Jersey, New York, Virginia, West Virginia, Delaware and Washington D.C.

• Quickly developed knowledge and understanding of a client’s needs to streamline their tech stack selling K12 Education products including School Websites, Raisers Edge NXT (RENXT) and Financial Edge NXT (FENXT).

• Served current clients as their main point of contact and worked with multiple internal departments as needed to provide answers and identify key business issues to offer a complete data share environment.

• Provided return on investment (ROI) in the form of product and service proposals.

• Continuously updated and maintained active deals for pipeline management, daily activity, and forecast data.

• Remained up to date as it relates to the markets that impact products, services and partner program solutions.

• Brought in over $400k in new product subscriptions and migrations adding to the Blackbaud Total K12 Solution Environment and month after month Quota attainment.

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SENIOR ACCOUNT EXECUTIVE - FIN TECH SOLUTIONS (Jun 2019 – Sep 2021)

• Worked with 320 non-profit clients in New York, New Jersey, and Delaware in the categories of financial services, healthcare, energy, and government selling Financial Edge NXT Accounting Solution (FENXT) and our Blackbaud Grant Making Solution

(BBGM).

• Aggressively deployed sales tactics and new prospecting initiatives to consistently deliver high volumes of new logos. This role involved ensuring the successful closing of sales relating to our FinTech SaaS solutions by steering the completion of the full sales life cycle.

• This multi-faceted role also included fostering new pipelines and consistent sales development, executing lead generation campaigns, and building positive relationships with each of my clients.

• Exceeded 100% of 2020 and 2021 Sales Quotas.

• Bringing in over $600k in new logo subscriptions, onboarding more than 40 new clients annually. MEDITYPE, Philadelphia, PA JUL 1993 – MAY 2019

(Meditype Transcription Service is a healthcare documentation company that converts voice recordings from physicians into formal reports using specialized medical transcriptionists).

CHIEF OPERATIONS OFFICER (Sep 2010 – May 2019)

• Demonstrated strong business expertise and acumen, sound judgment, and exceptional problem-solving skills despite technological advancements and industry changes.

• Established relationships in the healthcare community to profile services and generate new business focused on multiple specialties including cardiology, radiology, orthopedics, and gastroenterology.

• Maintained client relationships with multiple hospitals, medical centers, and physician practices.

• Facilitated expansion of client base by delivering consistent results and ensuring complete satisfaction.

• Promoted services by emphasizing increase in quality of life for our physicians, making chart completion more efficient.

• Worked with medical records staff to optimize document workflow and turnaround times.

• Directed utilization of various new EMR systems and technologies and overseeing staff training.

• Ensured full compliance with HIPAA and OSHA regulations.

• Managed a team of over 50 Medical Transcriptionists producing over $2.5 million in service revenue annually.

• Oversaw human resources, accounting, payroll, and HR records management. CLIENT RELATIONS & SALES DIRECTOR (Mar 2000 - Aug 2010)

• Cultivated new business using our new DVSG system while maintaining relationships with current clients and health systems with the goal of attaining the vendor-of-choice status focused on cardiology, radiology, orthopedics, and gastroenterology.

• Strategically designed campaigns focused on undercutting the competition on price as expenses significantly decreased no longer paying for name brand equipment and proprietary software.

• Bridged B2B communications, including fax, internet, cold calling campaigns.

• Designed and executed strategic plans focusing on document management integration and client-centered solutions.

EDUCATION

• Master of Business Administration (MBA) – University of the People, Pasadena, CA

• Bachelor of Science (BS) in Accounting – Bob Jones University, Greenville, SC

• Certificate in Medical Billing – Bucks County Community College, Newtown, PA TECHNICAL PROFICIENCIES

Salesforce, SalesLoft, Consensus, Blackbaud Financial Edge NXT, Blackbaud Raiser’s Edge NXT, Blackbaud K12 Education Solutions, Blackbaud University Training, Develop U sales training, QuickBooks, Acclivity Account Edge, and Microsoft Office Suite. VOLUNTEERISM

• President, Jian Hua Foundation (2013 – Present)

• K5 Children’s Ministry Coordinator, Calvary Chapel of Philadelphia (2005 - Present)

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