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Customer Service Follow Up

Location:
Rionegro, Antioquia, Colombia
Posted:
March 02, 2024

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Resume:

JOSE MANUEL TORRES ZUÑIGA

Technician in instrumentations and control of industrial Processes.

Email: ad32gi@r.postjobfree.com

Mobile Phone: +57-316*******

Rionegro Antioquia (Colombia)

RESUME SUMMARY

• Professional in electromechanical engineering; Technician in instrumentations and control of industrial Processes and metrology expert, whit more than 15 years of experience. I have skill in the handing of all types of instrumentations (calibrations, configurations, maintenance, installations), also assembly of typical mechanics and valve and pipe expert; knowledge in international standards (API, ASME, ISO). Experience in personnel management.

• With more than 10 years of experience in customer service, and more than 14 years of experience in the field, ability to define problems in the product or its characteristic, prioritization in market strategies, follow-up of offers, effective communication, work as a team, passion for sales, planning and execution of technical-commercial visits, sales projections, very good management of SALES FORCE, training and full knowledge of the company's portfolio. Capacity in instrument selection, experience in execution, supervision, monitoring and delivery of projects, experience in personnel management (between 4 and 12 people in charge), maintenance strategies, creation of CAPEX-OPEX and budget, management of SAP, creation and follow-up of work orders, creation of offers, AutoCAD. Support and training for internal and external clients, knowledge in internal audit, focus on results, customer focus, execution of maintenance contracts, excellent interpersonal skills and ability to adapt to changes. Extensive knowledge in industrial instrumentation.

• Extensive knowledge of valves:

Control valves: Maintenance, selection, calibration, commissioning, predictive diagnosis, with tool (valve link and Emerson flow scanner) of control valves, performance test, and adjustment; Install and calibrate measuring and positioning devices. Brands Fisher, CVS, Masoneilan, Flowserve and others.

Safety and relief valves: Maintenance, calibrations on the test bench and in process line with Acutest performance diagnostic (conventional and piloted); adjustment of set of pressure for vacuum valves, inspecting internal parts including measurement and documentation of critical dimensions, assembling valves in accordance with OEM specs using various tools.

Isolations valve: design of mounting brackets for actuator valve coupling, automation of SDV and BDV, Expert in electro-pneumatic circuits; installation of partial stroke test (PST) with Topworx and DVC Fisher; expert in DELTAMATIC and PRESSUREMATIC; maintenance of actuators, calibration of stops, assembly and commissioning in the field. Knife and pinch Valves, pneumatic and hydraulic actuator, HPU (hydraulic power unit) and SIS.

• Regulator: maintenance, commissioning, and adjustment of a set pressure (gas Blanketing system, self- operated and piloted).

• Maintenance, disassembly and assembly, calibrations and testing in the workshop and on-site of:

Pneumatic and Hydraulic Actuator BETTIS, ELOMATIC, CAMERON, Hytork.

SHAFER Linear and Rotary Gas-hydraulic Actuator, Controls and Line brake System; EIM, BETTIS and ROTORK Electric actuator, tubing bending; Instrument wiring.

Verification, connection, loop testing, commissioning of instrumentation, and intelligent positioners with hart and FF protocol; configurations with 475, TREX and Versatilis. JOSE MANUEL TORRES ZUÑIGA

Technician in instrumentations and control of industrial Processes. Email: ad32gi@r.postjobfree.com

Mobile Phone: +57-316*******

Rionegro Antioquia (Colombia)

Calibrate temperature, flow, micrometers, calipers, pressure instruments as gauge and electronic; transmitters, pH, conductivity, ORP, masses and scales and other.

Office package management (Word, Excel, etc.) SAP management; AutoCAD knowledge advanced, ability to develop.

Ability to read and understand relevant drawings - P&ID’s, blueprint, schematics, etc.

Disassemble, inspect and assemble valves according to the manufacturers IOM and to all of Industries safety and quality procedures, creation Bill of materials (BOM).

All my work is performed under the highest safety standards.

CERTIFICATION IN: Confined Space, Fall Arrest, AID first, Lock Out Tag Out procedures. WORK EXPERIENCE

Valve product Manager; Process Solutions S.A.S. August 2023, currently. 1. Valve specialist

2. Valve unit commercial leader

3. Sales projection

4. Management of Sales force.

5. Unit reports

6. Support to the entire internal sales team

7. Design of sales strategies

8. Visit clients throughout Colombia.

9. Review and approval of offers.

10. Goal fulfillment

Valve Service Chief; Weir Minerals – Colombia; August 2021 to August 2023 1. Specialist in valves, control, isolation (BDV-SDV), safety, actuators. 2. Technical and commercial support to internal and external clients. 3. Leader of valve and instrumentation projects in Colombia Panama (instrumental maintenance at Minera Panama Power Plant. maintenance Unit II PRV in AES Colón Panamá) and Dominican Republic (expansion project in Barrick Dominican Republic).

4. Dimensional survey in field for design of mounting brackets between valve and actuator; automation ON/OFF valves, design of electro-pneumatic circuits, maintenance of control valves and actuators (scotch yoke, rack and pinion, rotary vein).

5. Skill in selection, assembly, wiring, calibration, configuration and commissioning of field instrumentation; creation of instrument life sheets, filling out of forms, FAT and SAT tests. 6. With 18 technicians under my charge.

Service engineer Puffer Colombia – Colombia; November 2012 to July 2021 1. Fisher control valve specialist, diagnostics with Valve-link/FLOWSACNNER software, TREX field communicator.

2. Pneumatic and gas hydraulic actuators BETTIS, SHAFER, electric actuators such as ROTORK and COESTER. 3. FISHER regulator specialist.

4. Leader of projects carried out abroad, such as Peru and Chile. JOSE MANUEL TORRES ZUÑIGA

Technician in instrumentations and control of industrial Processes. Email: ad32gi@r.postjobfree.com

Mobile Phone: +57-316*******

Rionegro Antioquia (Colombia)

5. With 8 technicians and two engineers under my charge 6. Calibration and maintenance of PRV and PSV.

7. Project leader supply of SDV valves in Piura (Peru). 8. Automation and assembly of ON/OFF valves; design of mounting bracket (mechanical couplings between valve-actuator in AutoCAD); technical support to sales personnel; training in actuators and valves to customers. Internal auditor.

9. Calibration, assembly and wiring of field instrumentation, creation of instrument life sheets, filling out of forms, FAT and SAT tests.

Instrumentation Technician Fresenius Medical care – Colombia; August 2007 to December 2010 1. Instrumentation calibration of boilers, autoclaves, reverse osmosis, filtration and plant equipment

(pressure, temperature, level, pH, conductivity).

2. Calibration of recorders, PIT and TIT pressure gauges, burners, PRV, control valves, PLC programming. 3. In charge of the maintenance plan and calibrations of the plant. 4. Mounting, wiring, configuration and commissioning of all plant instrumentation, creation of instrument life sheets, filling out of forms, FAT and SAT tests. EDUCATION

Antonio Nariño University End Date

Electromechanical Engineering (September/2012)

SENA (Colombo-Aleman) End Date

Technician in instrumentation and control (May/2006) Emerson Ohio End Date

Hands-on Training Service (March 2017)

Emerson Texas End Date

Hands-on service Training (July/2014)

FISHER Colombia End Date

Maintenance Fisher Valves 1400 (April/2013)

FISHER Colombia End Date

Fundamentals of fieldvue an Valvelink 1751 (April/2013) JOSE MANUEL TORRES ZUÑIGA

Technician in instrumentations and control of industrial Processes. Email: ad32gi@r.postjobfree.com

Mobile Phone: +57-316*******

Rionegro Antioquia (Colombia)

SENA (Colombo-Aleman) End Date

Advanced Metrology (June/2004)

SKILLS

Customer service (10+ years); Hospitality (10+ years); Hydraulics (9 years); Office Administration (10+ years); Programmable Logic Controllers (4 years); AutoCAD (6 years); SAP (5 years); Industrial Maintenance (10+ years); Equipment Repair (10+ years); Blueprint Reading (10+ years); Schematics (10+ years); Mechanical Knowledge

(10+ years); Fabrication (9 years); Electrical Experience (10+ years); Troubleshooting (10+ years); Low Voltage

(10+ years).

I have excellent leadership ability, respect for myself and others, adaptation to change, and high ability to assume the responsibilities assigned in pursuit of the objectives set by senior management. Ability to understand and apply new technology knowledge in instrumentations industrial; focus on results, client focus.



Contact this candidate