Customer Service Nursing Student
Resume:
Sneha Panday Chettri
*************@*****.***
Hard-working, reliable, and determined Bachelor of Nursing student with robust experience delivering excellent customer service. A methodical worker who strives for excellence in all work, paying close attention to detail and ensuring accuracy. Strong critical thinker and problem solver who performs well with minimal supervision, in addition to being a good team contributor. Possesses solid interpersonal skills, quickly building rapport and relationships with customers and colleagues across an organization.
Skills
Strong understanding of basic nursing principles.
Excellent communication and interpersonal skills.
Compassionate and patient-centered care approach.
Quick learner with the ability to adapt to new environments.
Empathetic and attentive to the needs of residents.
Certificates
First Aid
CPR
Criminal Record Check
Food Handler Certification
Education
2023-09 - Current Bachelor of Nursing
University of Prince Edward Island – Charlottetown
Languages
English & Nepali
Work History
2024-01 – CURRENT Clinical Experience
Beach Grove Home, Charlottetown, PEI
●Assisted in Daily Living Activities for residents.
●Monitored Vita signs and reported observation to supervising nurses.
●Maintained a clean and safe environment for patients.
●Assisted in feeding for residents.
●Collaborated with peers on a case study addressing holistic care for elderly residents.
2023-01 - 2023-9 Housekeeping Attendant
Queen Elizabeth Hospital Victoria Building, Halifax, NS
●Maintain organization standards, change bed linens, and sanitize patient rooms daily.
●Clean and sanitize waiting areas, restrooms, and corridors in public areas. Keep an eye on and replenish supplies such as paper towels, soap, and hand sanitizers.
●Observe hospital policies while disposing of medical and non-medical waste. Deal with spills as soon as possible to avoid accidents.
●Help patients move around while maintaining hygienic and cozy surroundings.
●Respect rigorous infection control protocols, which include using PPE as directed.
●Attended training classes on infection prevention, Equipment used and a new cleaning method.
2022-06 – 2023-08 Server
Masala Delight, Halifax, NS
Welcomed and seated guest with a friendly manner, Ensuring a positive first impression.
Presented the menu, providing recommendations and addressing customer inquiries to enhance their dining experience.
Collaborated with kitchen staff to ensure timely food services and communicated special request or dietary restrictions to ensure customer satisfaction.
Handled cash transactions, maintaining accuracy and providing excellent customer service.
Assisted in maintaining a clean and organised dining area.
Resolved customer concerns and complaints promptly and effectively, ensuring a high level of customer satisfaction.
2022-01 – 2022-09 Cashier and Sandwich Person
Wendy's, Halifax, NS
●Greeted customer and taking orders.
●Handled cash as well as cashless payment like debit, credit methods.
●Stocked the shelves with the necessary items.
●Prepared the sandwich according to the customer preference and handle the sandwich station by cleaning and stocking the necessary items.
●Helped customer complete purchase, locate items and join reward programs.
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