Customer Service Holiday Inn

MARY LOBATO

Cortez, Colorado *****

970-***-**** - *************@*****.***

PROFESSIONAL SUMMARY

Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable

[Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

ACCOMPLISHMENTS

I also am a certified CNA and HHA.

SKILLS

Safe Food Handling

Wine service

Cleaning and sanitizing

Point of sale operation

Banquet Coordination

Age Verification

Performance Improvement

Cool Under Pressure

Food station setup

WORK HISTORY

02/2023 to 12/2024 Server

Holiday Inn – Durango, CO

I worked here at Burger Theory .As I enjoyed serving our community the best Burgers in town. As well as working with people and being a great team member of this company at Holiday Inn. I would love to have a chance to work for the Cortez Community. At the Pinon Projects as needed in any position that's needed to help people in our community. I grew up in Cortez Colorado and very well Known by many here and love helping others. as well as very reliable hard worker. And would be a great candidate for working for our community.

02/2017 to 03/2019 Care Provider

Visiting Angels Home Care – Farmington, NM

Assisted patients with mobility needs, using proper body mechanics to prevent injury while transferring or repositioning them.

Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s needs.

Planned and cooked nutritious meals to meet specific dietary needs. Arranged transportation and accompanied patients to doctors' offices and errands. Transported individuals to events and activities, medical appointments, and shopping trips.

Handled incoming mail, bills and invoices and completed appropriate actions. 02/2013 to 02/2017 Caregiver

Guardian Angels Home Health – Cortez, CO

Completed regular check-ins and progress report for each client. Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.

Monitored clients' overall health and well-being and noted significant changes. Laundered items, changed sheets and made bed to keep patients' bedroom clean. Provided compassionate and patient-focused care to cultivate well-being. Assisted clients with daily living needs to maintain self-esteem and general wellness.

Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.

Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved. EDUCATION

01/2013 High School Diploma

Jefferson City High School - Jefferson City, MO

CERTIFICATIONS

Certified [Job Title], [Company Name] - [Timeframe] BARBER AND COSMETOLOGY LICENSURE

I went to Pueblo community collage and received my Manicurist license.

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