SUMMARY

EDUCATION PROFESSIONAL EXPERIENCE

SKILLS

***** *** ***, ******, **

ad32dr@r.postjobfree.com

SARASWATI BHUSAL 672-***-****

Hospitality

Dedicated and customer-focused individual seeking a position in room service or hospitality, where my strong communication skills, attention to detail, and passion for providing exceptional guest experiences can contribute to the success of the team and the overall satisfaction of guests.

Hotel City Palace, Nepalgunj 2019- 2021

Execute timely and accurate room service orders,

ensuring quality presentation and adherence to guest preferences.

Collaborate with kitchen staff to maintain an up-to-date understanding of the menu and daily specials.

Communicate effectively with guests to address any special requests or dietary restrictions.

Oasis Hotel, Kathmandu 2018- 2019

Contributed to the cleanliness and maintenance of guest rooms, public areas, and back-of-house spaces.

Collaborated with the housekeeping team to ensure a high standard of cleanliness and orderliness.

Upheld hotel policies and procedures related to guest services and room maintenance.

Bachelors of Science

2015-2019

Customer Service: Proven ability to deliver

outstanding customer service, ensuring guest

satisfaction and repeat business.

Communication: Excellent verbal and written

communication skills, enabling effective

interaction with guests and team members.

Attention to Detail: Meticulous in

maintaining high standards of cleanliness and

orderliness in guest rooms and service areas.

Time Management: Efficient in managing

tasks and delivering services promptly to

meet guest expectations.

Adaptability: Able to handle diverse guest

needs and adapt to various situations with a

positive and flexible attitude.

Teamwork: Collaborative team player with a

commitment to achieving common goals and

providing seamless service.

Room Service Attendant

Housekeeping Assistant

Tribhuvan University

AVAILAIBILITY

Full-time

High School

2012- 2014

Tilottama Campus

Hotel Mala Inn, Dang 2021- 2023

Welcomed guests, checked them in/out, and provided information about hotel services and amenities.

Responded promptly to guest inquiries and concerns, ensuring a positive experience throughout their stay. Assisted in managing reservations, ensuring accurate and up-to-date information.

Front Desk Clerk

REFERENCES

Availaible Upon Request

Contact this candidate