Team Lead Project Management

Geoffrey C Pierce 208-***-**** • ***************@*****.*** • Twin Falls, ID 83301

Facilities Management Project Management Operational Leadership

Versatile, driven, and collaborative leader with more than 10 years of experience building and managing diverse teams, guiding daily operations, and overseeing project planning and delivery in the construction, manufacturing, utilities, and food production fields. Proven ability to bring together individuals from multiple business units, across organizational levels, and of diverse cultural backgrounds to create consensus, promote growth, and move business forward. Engaging trainer and coach skilled at identifying employee strengths, optimizing resources, and using multimodal instruction to ensure retention of professional development content. Demonstrated history of increasing operational readiness, introducing strategic process improvements, and navigating internal changes to ensure operational excellence and effective decision-making.

CORE COMPETENCIES/AREAS OF EXPERTISE

Project Scope Planning & Oversight Continuous Improvement Strategic & Collaborative Decision-Making

Workflow Planning & Prioritization Resource Allocation Deadline Management Requirements Gathering

Team Mentoring & Supervision Stakeholder Communications Presentations Negotiations Meeting Facilitation

Safety Guidelines Quality Assurance Regulatory Compliance Maintenance, Repair, & Troubleshooting Reporting

Technology Profile: SAP, SharePoint MS Office Suite Windows, Mac, & iOS

PROFESSIONAL EXPERIENCE

LAMB WESTON, INC., Twin Falls, ID 11/2016–09/2023

Team Lead Quality/Shift Supervisor: Production

Direct production operations team of 100, including facilitating coaching and training programs, monitoring performance, and negotiating relationships with subcontractors and contractors. Manage team members through full lifecycle, including gathering requirements, assessing resource needs, and establishing timelines. Oversaw maintenance responsibility for nearly 2K pieces of equipment valued at more than $1.2 million annually within a food manufacturing facility. Identify and implement process improvements based on a 5S and Lean model. Communicate daily with senior-level leadership team, including C-suite executives. operational budget, prepare forecasts, and design strategic plans for department. Conduct root cause analyses on issues with equipment to minimize unnecessary repair costs.

Achieved 99.3 percent production rate and 99 percent daily quality matrix.

Launched and managed matrixed training program focused on increasing speed of skill development, as well as served as Process Quality Lead responsible for ensuring compliance with GMP and HACCP guidelines.

Introduced leadership development and growth opportunities through training, securing promotions for more than 65% of subordinates enrolled in program.

Sustained A averages on seven BRC audits in 5 years and lowered work-related injuries for FY21 and FY22.

Led Vertical Start Up process for new palletizing and product transport equipment and championed capital investments focused on line modernization.

Nu-Vu Glass, Twin Falls, ID 04/2015-11/2016

Contractor Sales Rep.

Presented general contractors and home owners with an array of window, door, shower, and glass options to meet the needs of their new construction or remodeling project.

Managed as many as 30 jobs simultaneously.

Ordered Materials and facilitated delivery.

Measured jobs and worked hand in hand with home owners.

Set pricing margins to compete with other vendors.

The Home Depot 03/2013-04/2015

Pro Sales Associate

The Home Depot Pro Sales Associate is responsible for providing excellent customer service to professional customers, including contractors, builders, and installers. They are expected to have a thorough understanding of the products and services offered by Home Depot and be able to provide accurate information to customers to guide them in their purchasing decisions. The job duties of a Pro Sales Associate include:

#1 in sales for region in 2014 ($1.2 million)

Building and maintaining relationships with professional customers.

Providing expert knowledge and advice on products and services.

Assisting customers in making informed purchasing decisions.

Processing orders and ensuring timely delivery.

Resolving customer complaints and issues.

Maintaining a clean and organized work environment.

EDUCATION & CREDENTIALS

Bachelor of Science, Human Resources/Corporate Training

Idaho State University- Pocatello, ID

Associate of Arts, Sociology

College of Southern Idaho—Twin Falls, ID

Credentials

PQ (Product Quality) Certification

Foundation of Leadership Certification

Event Planning Certification

CPR Certification

Ammonia Safety Training Institute Certified in Incident Command Training

Confined Space & Hot Work Management Certifications

COMMUNITY SERVICE

Youth 4th and 5th grade tackle football coach

Varsity Offensive line coach Canyon Ridge HS 2010-2016

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