Jason Hamilton

I'm always Ready&Willing (REMOTE)

Dallas, TX 75229

ad32d7@r.postjobfree.com

+1-469-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Texas Life Insurance Agent (pre-licensing phase)

PFS Investments - Dallas-Fort Worth, TX

August 2023 to Present

"As I've been studying and training to obtain my State and Federal licenses, I've been working in a

Financial Advisory role with individuals or consumers possibly in need of various types of insurances. As

well as, enlightening them of investment opportunities, where to find mortgage assistance, if needed. Or

simple to educate persons about how to climb out of troublesome debt management situations. "I plan

on obtaining my Texas Life Insurance sales license before March of the year 2024, and, hope to launch

a prosperous and lengthy career after this achievement is accomplished!

Customer Care Representative (CCR)

AWL Insurance Agency (awlinsuranceagency.com) - Austin, TX

November 2022 to February 2023

As a customer care representative for AllWebLeads, I was tasked with contacting consumers and

confirming their information for awaiting customers, or agents. We work remotely, and a laptop was

shipped to myself readily configured for use.

Research Interview Tech.

ADG Research - Dallas, TX

June 2022 to November 2022

"My duties here with American Directions Rea search Group (ADG) has me calling remotely via an

automated dialer to contact individuals to have them complete different unique types of projects, reading

from various scripts". This position is a step-up from my prior experience as a Research Interview

specialist in the first quarter of this year 2022'. ADG demands that we keep our *PR* or production rate

above average to maintain our position there.

Research Interviewer

ReconMR - Bryan, TX

March 2022 to June 2022

My position allows me to work with the company remotely and requires me to interview various person's

by phone, at random from a company fed calling-list on various Projects consistently on a daily basis.

Cashier associate, furnitiure associate, stocker, and other essential duties

Big Lots - Dallas, TX

March 2018 to November 2020

e Each associate at BigLots is asked to be able to perform in each essential section of the store outside

of office-duties which are for Management only."I would typically work in any of the multiple sections

of the store if needed".

Field Surveyor

UNITED STATES DEPARTMENT OF COMMERCE - U.S. CENSUS BUREAU - Dallas, TX

March 2020 to September 2020

"My duty was to traverse the city to visit various North Dallas addresses(Doorstop) that would be

downloaded into our *Field-Data-Capture* system because the D.O.C. was still awaiting proper Census

count documented". We were given ample amounts of PPE for Covid precautionary reasons, as well as

scripted questionnaire pamphlets to both verbally talk respondents through while documenting those

persons responses in the F.D.C.{Field-Data-Capture). I reached my quota weekly for two months straight

as only a beginner due to being flexible with my travel, and able to communicate with persons who speak

languages foreign from my own.

Customer service/cashier, stocking, opening&closing of the store(KeyHolder)

Discount Tobacco - Dallas, TX

November 2018 to August 2020

"As a Key Holder, I was tasked with, opening and closing the location nightly. " "And, while on-shift, I

would greet and help customers upon entrance, while checking them out at the register". Then restocking

all shelves that needed fulfillment as-needed. "These were consistently 8 hour shifts".

Picking and Packing

Staff Force Temp Agency..Colgate-Palmolive - Dallas, TX

February 2016 to March 2017

"I worked at different stations along the Packing Line, and would routinely shift pallets into position before

and after packing to and or from the Dock areas". And, would also input&scan whatever packaging and

ot items are to be packaged for accuracy as the system documents each inbound Lot of materials, ans

well as the outbound packages.

Customer Service Representative/Appointment Setter

SilverLeaf Resorts - Dallas, TX

January 1996 to June 1996

As a customer service/Sales rep., I was making outbound calls while fed leads constantly, to schedule

visits or tours for SilverLeaf's Time-share property program. "We made calls to potentials all over

the southwest(various states&timezones)". We stuck to a script while on the phone with customers/

potentials, and were to promote each locations various must-do activities. Some of which were golfing,

fishing, camping, hiking, horseback riding shopping, theme-parks, and other types of exciting ventures.

Education

Intermediate School Education

W T White High School - Dallas, TX

October 1992 to March 1996

Skills

• Cash handling

• Cashiering

• Stocking

• Cold Calling

• Communication skills

• Customer service

• Sales

• Research

• Upselling

• English

• Data entry

• Phone etiquette

• Analysis skills

• CRM software

• Customer service

• Cold calling

• Mobile devices

• Hospitality

• Social media management

• Windows

• Order entry

• Inside sales

Assessments

Customer focus & orientation — Proficient

January 2022

Responding to customer situations with sensitivity

Full results: Proficient

Call center customer service — Proficient

January 2022

Demonstrating customer service skills in a call center setting

Full results: Proficient

Administrative assistant/receptionist — Completed

January 2022

Using basic scheduling and organizational skills in an office setting

Full results: Completed

Customer service — Completed

January 2022

Identifying and resolving common customer issues

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued

development in any professional field.

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