Hello

I’m Tori Jackson

*** ******** ** *** **

Bakersfield, CA 93304

559-***-****

ad32cn@r.postjobfree.com

Skills

Cashiering, Cash handling, Quicken, Customer, Service, Organizational skills, Computer Skills, Typing, Microsoft Outlook, Microsoft Word, Microsoft Excel,Microsoft Office,Call center, Research, Customer Support, Documentation review, Filing, Analysis skills, First aid/ CPR Experience

January 2023 - PRESENT

Boys and Girls club, Bakersfield, Ca- Activity Leader

● Planned, directed and monitored field trips to maintain student safety and promote learning.

● Established positive relationships with students, parents, colleagues and administrators.

● Delivered interactive group instruction to administer lessons and assignments,successfully engaging students of all learning abilities. November 2021 - September 2022

Conduent, Fresno, Ca - Customer Service Representative

● Remained calm and professional in stressful circumstances and effectively diffused tense situations

● Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service

● Answered inbound calls, chats and emails to facilitate customer service

● Demonstrated excellent communication skills in resolving product and consumer complaints.

January 2021 - September 2021

Walmart, Fresno, Ca- Cashier

● Collected payments and provided accurate change

● Helped customers find specific products, answered questions and offered product advice

● Worked closely with front-end staff to assist customers. Education

August 2016 - June 2020

Edison High School, Fresno, Ca- Diploma