Shiva Hadi

Montreal, QC H*G *B* 514-***-**** ad32cl@r.postjobfree.com

PROFESSIONAL

SUMMARY

It would be an honor for me to be able to apply my skills and experience in a workplace where a multidisciplinary team works together to achieve a common goal. My objective is to provide the company with professional assistance while I gain more experience and develop my own skills in a similar environment. WORK HISTORY CUSTOMER SERVICE

Voxdata Company

01/2021 to CURRENT

Developed strong relationships and communicated effectively with customers through high levels of customer service. Received superior customer service satisfaction score of 100 for consecutive quarters.

Worked closely with other internal departments to resolve customer service issues.

TRANSLATOR/ INTERPRETER 01/2002 to 01/2014

Enteghal Behineh Sayalat Co. (Isopipe Co. PJS) Isfahan, IRAN Monitoring the time of meetings

Translating written texts, letters, reports, and legal documents Translating and directing verbal communications between the company's employees and the customers.

HUMAN RESOURCES MANAGER

Pooyesh Co. Isfahan, IRAN

Supervising group projects and preparing pay budgets Planning, implementing, and evaluating programs

Training employees and conducting job evaluations

Updating job descriptions for all positions

Recruiting and hiring candidates.

01/1998 to 01/2014

Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.

Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment. Organized and led staff orientation programs and training to promote collaboration.

EDUCATION Diploma Human Resources Management

McGill U., Montreal, QC

01/2020

SH

Certificate Proficiency in English

McGill U., Montreal, QC

01/2018

Certificate Sales Representative

Fengye College, Montreal, QC

01/2017

Diploma Professional Sale

Fengye College, Montreal, QC

01/2017

Certificate Starting A Business

Rosemont College, Montreal, QC

01/2016

Bachelor's Degree English Language Translation

Islamic Azad Khorasgan U., Isfahan, IRAN

01/1998

SKILLS In order to achieve improvements,

I dedicate my full energy and

attention to solving problems from

a detail-oriented perspective and

in accordance with my personal

ethics.

Adaptability and ability to

overcome challenges are my

greatest strengths. I strive to stay

ahead of the curve and to

constantly challenge myself. I am

also highly motivated and willing

to go the extra mile to ensure

success.

I take pride in my ability to work

both independently and

collaboratively.

My work-related attitudes and

personality are best described as

follows: Effective connection with

clients and coworkers; meticulous

preservation of critical documents;

positive participation in meetings

and conferences

LANGUAGES English

Full Professional

Farsi

Native or Bilingual

French

Limited Working

REFERENCES References are available upon request.

Contact this candidate