Kasi Mcabee

Experienced Office assistant, Customer Service, Sales and Management experience.

Spartanburg, SC 29303

ad32cd@r.postjobfree.com

+1-864-***-****

Over 15 years experience in both the clerical and customer service fields. I have managed offices before and im proficient in Microsoft Word, QuickBooks, Excel spreadsheet and PowerPoint. I have done data entry for about 10 years in all different fields. I am a fast learner and have worked with several different types of software. I love working with the public and always maintain a professional attitude both in person and while on the phone. I am dependable, punctual and work well under pressure. I am looking to bring my skills to a company that can allow me to strengthen them as well as help me develop new ones. I have a strong work ethic and would be a valuable asset to the right company.

Authorized to work in the US for any employer

Work Experience

Store Manager

Cricket Wireless - Spartanburg, SC

January 2021 to December 2023

As a manager I was responsible for coaching my new hires until they were comfortable to do sales pitches on their own. My store was my baby and in just 2 months I got the stores numbers and goals back to where they needed to be. I want to take what I learned as a branch manager with cricket wireless and apply it at my next place of employment. I learned a lot about cell phone sales and how to lead my team to go above and beyond our monthly goal. My store was in top 5 in company over 4 times during my time there.

Member Service Representative

Planet Fitness - Spartanburg, SC

August 2019 to December 2020

Greet members as they enter gym, answer phones, answer all questions prospective members may have, handle new members sign ups, data entry of member and guest information, work with Planet Fitness software, Microsoft word and excel. Also give tours to all prospective members explaining what our gym has to offer. I also made outbound calls in an attempt to collect payments from members whom accounts had turned delinquent. Also responsible for cleaning my assigned area of gym along with the women's restroom once every hour.

Night Manager

Save A Lot - Spindale, NC

January 2019 to August 2019

I was responsible for making sure cashiers were doing a great job, every hour I did a temperature check on all the freezers in front and back of store. I also counted all the money that was made on that shift including the money in the safe. Then i put that data in our software and made sure everything matched. I would prepare the cash to be deposited then i would close the store and go drop the deposits at the bank nightly drop box. I also cleaned the store and kept the shelves stocked throughout my shift. Receptionist

Burleson Tax and Financial - Port Lavaca, TX

January 2012 to April 2017

My responsibilities were to input our clients tax information, W2's, 1099's and banking information into our software to file their tax returns. I also used quicken and Microsoft excel at this job. I took care of all office duties such as data entry, scheduling appointments, greeting clients, filing, faxing, book keeping, copying, and answering multi phone lines. I also made outbound calls to clients in an attempt to collect payments. I really learned to multi task while working there. Office Assistant

H & R Block - Lyman, SC

January 2004 to April 2010

I was responsible for answering phones, scheduling clients, putting our clients data into our system so that if they were returning clients i could organize that and have it ready when the accountant was ready for them. I done all clerical duties such as filing, faxing, making copies, data entry input, I made sure each client was comfortable and kept wait times down to a minimum. I also worked with different kinds of software while i was employed there.

Education

None in Medical Assistant

Virginia College - Spartanburg, SC

September 2005 to December 2006

High school diploma in Basic

Dorman High School - Spartanburg, SC

August 2000 to June 2004

Skills

• Customer Service

• 10+ years Office Management

• Clerical Experience (10+ years)

• Microsoft Office

• Microsoft Word

• Multi-line Phone Systems/ client call inbound (5 years)

• Tax Experience

• QuickBooks

• Management

• Powerpoint

• Cash Handling

• Data Entry

• Front Desk (10+ years)

• 10 Key Calculator

• Phone Etiquette

• Office Administration

• Guest Services

• Supervising Experience (5 years)

• Research

• Multi-line Phone Systems

• Packaging

• Warehouse experience

• Conflict management

• Office experience

• Mac OS

• Android

• Windows (7 years)

• Marketing

• Sales

• Microsoft Windows Server

• Payroll

• Help desk

• Operating systems

Awards

Dean's List

May 2006

I made Dean's List for having outstanding academy achievements. Also for maintaining a 4.0 G.P.A. Certifications and Licenses

Driver's License

March 2017 to August 2027

CPR Certification

May 2014 to Present

3 years experience as a store manager at cricket wireless March 2020 to December 2023

I have over 15 years experience in sales and 3 years as a manager at cricket wireless. I know how to bundle for customers and very personable with the public and my store was number 1 in all KPI’S 5 times in 3 years. I am very organized and kept my store very clean also. I think I would be a great asset to your team!

Daily inventory count

January 2020 to Present

One of my main responsibilities as manager at cricket wireless was performing a daily inventory count on all phones and once a month on all accessories. Worked as receptionist at H&R Block for 5 years and was a tax preparer at Burleson Tax and financial in Texas for 3 years

January 2010 to Present

Additional Information

I am a reliable hard worker. I am a VERY fast learner and I am eager to learn new things. I have my own transportation and my child is old enough to be by himself if both me and his father are gone. I enjoy being challenged in my work environment. I have great phone etiquette and I am skilled at conflict resolution.

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