Liz Thomas

Austell, Ga *****

ad32b6@r.postjobfree.com 404-***-****

PROFESSIONAL SUMMARY

● Develops and maintains an emergency plan to respond promptly to site emergencies and ensures an incident report is completed. Supervises the scheduling of routine and preventive maintenance work and ensures regular follow up.

● Excellent communicator with an ability to leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams. Visionary leader and highly capable change-agent that consistently refines and revitalizes strategies and procedures, introduces innovation, designs change, and facilitates solutions-driven team collaboration.

● Consistently displaying a solid history of success, including oversight of multimillion-dollar properties by preparing incident reports for accidents or injury on property site; inspecting and evaluating all building equipment, systems and grounds to insure that the appearance and operation of the company’s properties meet company standards.

● • Property Management • Client Analysis Operational/Maintenance

● • Payroll • Contract & Lease Negotiations • Market Research

● • Building Code Compliance • Customer Service • Administrative management

● • Marketing Research • Client Analysis • Process Improvement

● • Business Development • Market Research & Analysis • Client Relationship PROFESSIONAL EXPERIENCE

Construction Coordinator FirstKey Homes Apr. 2021- Current

● Work orders were processed and jobs were prioritized by me.

● Kept track of priorities and communicated with the maintenance team and management, strategically delegating tasks to ensure that they were completed on time.

● Created maintenance reports to evaluate the program's success and make operational decisions. Created work schedules and set up training for 32 employees working on all equipment. Maintenance Adviser FirstKey Homes Jan. 2019- Apr. 2021

● Oversaw the day-to-day activities of a 14 person contractor team in order to maximize productivity and resource efficiency while ensuring project completion on time and on budget. Achieved maximum cost effectiveness by providing value engineering for construction means and methods.

● Improved process efficiency and workflow by implementing productivity initiatives and proactively identifying and resolving problems.

Property Administrator FirstKey Homes Feb. 2018 – Jan. 2019

● Primarily responsible for supporting the Property Management Department.

● Daily dealing with multiple priorities and in being aware of and responsive to internal and external customer needs.

● Engaged in fast-paced, handling many issues concurrently which are often time-sensitive and/or confidential.

● Reduced vacancy periods by collaborating with building owners to strategize improvements to cost controls, business plans, and tenant outreach programs.

● Ensured that properties adhered to local, state, and federal regulations, which included prohibiting any form of discrimination in operational practices.

● Communicated with key on-site and off-site tenant contacts on a regular basis to ensure tenant satisfaction with the building and services.

● Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution. Liz Thomas

Austell, Ga 30106

ad32b6@r.postjobfree.com 404-***-****

HIGHLIGHTS:

● Accounts Receivable – enter cash receipts; prepare and send late letters on a monthly basis and follow up for payment; preparing and sending default letters when necessary; refer accounts to Collections as necessary.

● Answered telephone and screen calls for appropriate personnel; write up messages and deliver messages to personnel or voice mail; greet guests and notify personnel of incoming visitors; accept deliveries/packages

Property Manager Sep 2016 – Feb 2018

Remax Marietta, Ga

● Held bottom-line responsibility for end-to-end property management functions, including tenant relations, facility security / maintenance, and oversight of contracted services. Maintained proactive focus on sustaining full occupancy levels.

● Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting based on current market conditions.

● Worked closely with attorneys in property evictions. Court appearances for maintenance disputes, and past due payment balances.

● Collaborate frequently with internal and external project stakeholders on a team and individual level Finance Manager/ Floor Manager Aug 2012 – Sep 2016 Cherokee Auto Sales Acworth, Ga

● Established procedures for custody and control of assets, records, loan collateral and securities to ensure safekeeping.

● Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.

● Set up and update customer accounts with interactions, payments and personal information.

● Accessed credit records to evaluate customer histories.

● Processed payments and applied to customer balances.

● Drafted the complete annual audit reports including all footnote disclosures.

● Received and processed paperwork for titles, new license plates and renewals.

● Collected taxes and fees, submitted payments and issued receipts.

● Liaised with organizational leaders to address company issues and assessed client satisfaction.

● Maintained employee confidence and protected payroll operations by keeping information confidential.

● Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.

● Updated employee files with new details such as changes in address or salary levels.

● Title Tec, Frazier, Wayne Reaves, DealerTrack, QuickBooks

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