Satya Sankar Mohapatra

Phone: + (91-826*******

Email:mailto:ad329v@r.postjobfree.com@gmail.com

PROJECT MANAGER

Dynamic and high energy management professional offering over 16+ years of experience in Project Management, Analysis /Design/Architecture in business analysis, solution delivery, relationship building and problem resolution across a range of business sectors such as Banking, Healthcare, Automative, Utility, Logistics. Expertise in effectively delivering key business results with emphasis on client relationship management, process improvements and quality service delivery.

Possessing strong business and commercial focus and a proven track record of realising significant benefits to business both technically and operationally across locations.

Worked on projects for the clients such as CVS AETNA, SCE, BCBSLA, FORD, Nedbank and YRC.

CORE COMPETENCIES

Project Management

Transition Project management

Delivery and Engagement Management

Incident Management

Problem Management

Change Management

Quality management

Capacity planning

Business Development

Project Implementation

Pre-Project Planning

Agile process, Scrum

Scaled Agile

DevOps

Requirement Analysis

Offshore Project Management

System Analysis and Design

Management and Leadership

Worked with sales and engagement practice team to develop and build value argumentation.

Participation in knowledge transfer and information sharing.

Collaborate with AWS field sales, presales, training and support team to help partners and customers to learn and use AWS services such as Amazon elastic computing cloud (EC2), Amazon simple storage services(S3), Amazon RDS database, AWS Identity and Access management.

Engagement includes onsite projects providing the use of AWS services that often span private and public cloud.

Engagement includes migration of existing applications and developing new apps using AWS cloud services.

Strong track record of implementing AWS services in various distributed computation environment.

KEY SKILLS

Project Development and Implementation–professional with significant involvement in different domains for project management involving development of viable solutions for enhancing operational efficiency of the company.

Business and Functional Expertise– Consistently improving process efficiency and meeting agreed SLAs with a track record of formulating action plans and delivering project within stringent timeframes.

Relationship Building and Communication– Excellent communication and relationship building skills for optimising communications with clients and stakeholders. Acknowledged for working under fast-paced and high-pressure situations with a proven ability to interact effectively with people of diverse nationalities.

Business Process Improvement and Business Development– Instrumental in business process re-engineering and implementing unconventional changes such as training for building self-sustaining teams.

Technical skills

Extensively worked on AWS services like EC2, Elastic Beanstalk, AWS Lambda, Dynamo DB, Big Data Technology like Apache Kafka, Spark, Hive, Pig, Sqoop.

Artificial Intelligence like Machine learning, Deep learning, Python (NumPy, Pandas), SQL(MySQL), NLP

Mainframe technologies and tools like ServiceNow, FM (File Manager), Expeditor, QMF, GitHub, the version control tool in DevOps, Docker and involved in CI/CD practices as well.

Successfully migrated the project from Mainframe to AWS.

Successfully implemented the Mainframe offloading and got it replaced by Big Data Technology like Apache Kafka.

Successfully implemented the V-CIP (Video based Customer Identification Process) which is based on AI/ML to provide human like intelligence to document the data.

Successfully managed the Mainframe Infrastructure Services

Having good experience on ITIL

Managed various projects on Development, Production Support and Migration.

Worked as a Transition Manager and Solution Architect.

Work Experiences

Technical Trainer in CAC from October 2023 till date.

Project Manager in Kyndryl from April 2023 till September 2023

Solution Architect in Zensar Technologies Ltd from March 2021 to Jan 2023.

Project Manager in Infosys Limited from Jan 2015 to Jan 2020.

Tech Mahindra, Hyderabad from September 2007 to December,2014

Perot Systems from September 2005 to August 2007.

Certification:

Project Management certification under ILP.

ITIL certification under ILP.

Agile certification under ILP.

Scaled Agile certification under ILP.

Completed Azure 900 certification.

Project Experiences

Project:

Title

HDFC pilot project

Client

HDFC Bank

Team Size

28

Period

April 2023 till Sept 2023

Description:

HDFC pilot projects has been initiated to provide HDFC Bank to migrate one of its Mainframe applications like Bookkeeping to cloud environment. Bookkeeping involves the recording, on a regular basis, of the company's financial transactions. With proper bookkeeping, we were able to track all information on its books to make key operating, investing, and financing decisions. It helps to make sure that records of individual financial transactions are accurate and up to date. Under Migration activities, the applications were successfully migrated to AWS ecosystems by Lift and shift approach. Successfully implemented the Data offloading in Mainframe and got it replaced by Big Data Technology like Apache Kafka and used Spark to migrate terabytes of data into target component.

Regular activities.

Develop Project plan preparation, defining scope, objectives, timelines, and resource requirement, tracking, status updates.

Identify and manage project stakeholders

Delegate tasks and responsibilities to team members, Provide guidance and support to them.

Allocate resources efficiently and optimize resource utilization across multiple projects.

capacity planning, monitor resource utilization to ensure efficient project execution.

Monitor project budgets, control costs, and ensure that projects are delivered within approved financial constraints.

Implement change management strategies to facilitate smooth transitions during project implementation.

Identify potential risks and develop mitigation strategies.

Monitor project risks and take corrective actions as needed.

Maintain open communication channels with stakeholders, team members, and project sponsors.

Provide regular project updates, status reports

Ensure that the project stays within the defined scope.

Handle scope changes by assessing impacts and obtaining necessary approvals.

Maintain project documentation, including project charters, status reports, and documentation of lessons learned.

Identify opportunities for process improvement and contribute to the development of best practices for project delivery.

Ensuring defect free delivery

Involved in RFPs

Co-ordination with vendors and internal IT groups required for delivering the project.

Action item identification, capture tracking and resolution

Co-ordination with test environment support groups

Deployment to production environment.

Manage review and approval cycle of all technical deliverables.

Project:

Title

Service Link online refresh projects

Client

Ned Bank

Organization

Zensar Technologies

Team Size

40

Period

March 2021 till Jan 2023

Description:

Service Link online refresh projects has been instigated to provide Nedbank giving its customers added functionality to view and manage their own accounts. Service Link includes a no of enhancement of account aggregation. This phase of account aggregation will add registration and view of balance information for deposit, saving and personal mortgage accounts to the Service Link online customer.

Supervised 4 data engineer in developing the V-CIP (Video based customer identification process) is to provide human like intelligence to document the data which can’t be compromised. This product was developed through AI and Machine learning by using different algorithms.

The V-CIP includes the features like image extraction, classification, object detection, validation, facial recognition, video-based identity and verification which makes it a complete end to end process in onboarding. The current system lacks the ability to analyse online BIG DATA. So, Hadoop was introduced to overcome this challenge. Under Migration activities, the applications were successfully migrated to AWS ecosystems

Regular activities.

To develop the product V-CIP through AI and Machine Learning, the data were accumulated by initial interaction with the customer and EDI process. Then the detailed analysis was done by integrating the data.

Through Machine learning, various algorithms were used to do the Digital business check.

By using AI, the back-office operations were automated.

Day to day project activities around technical solution development and testing.

Project plan preparation, tracking, status updates.

capacity planning

Ensuring defect free delivery

Involved in RFPs

Co-ordination with vendors and internal IT groups required for delivering the project.

Change requirement (CR) planning and execution through co-ordination

Action item identification, capture tracking and resolution

Co-ordination with test environment support groups

Deployment to production environment.

Manage review and approval cycle of all technical deliverables.

Manage service introduction post implementation.

Project:

Title

OMS (Outage Management System)

Client

Southern California Edison

Team Size

33

Organization

INFOSYS Limited

Role

Project Manager

Period

February 2017– January,2020

Project Description:

Infosys provides the following infra services to Customer as part of SOW.

Integrated Application Helpdesk, Monitoring and Production Support like console operations/ Batch monitoring/Scheduling the applications.

Monitoring various sub system for Mainframe related activities.

z/OS Platform services

Storage services

CICS Services

MQ services

Configuration Management services

Service Management services like Incident Management, Problem Management and Change management

L1 team provide the monitoring services, Route calls to the appropriate support team such as L2 & L3 team.

Handle maintenance and upgrade of z/OS

Manage storage allocation for production and non-production environment.

Handle maintenance and upgrade of CICS transaction servers

Helpdesk and Monitoring services involve creating tickets for issues reported by users and system level monitoring. Maintenance service includes fixing of the application bugs, corrective /preventive maintenance, and minor application testing/system changes. The application enhancement service is to perform application enhancements.

Typical activities that are part of application enhancement service includes,

Understanding of functional specification document and Logical Maps provided by customer as part of the Service Request (SR)

Perform estimation and prepare schedule.

Prepare Initial Assessment and SR approach documents – if requested explicitly by Customer

Perform Design, Build, Unit testing and System integration testing as applicable.

Prepare Unit Test Plan and Integration test plan as applicable.

Support User Acceptance Testing (UAT)

Under the Development project, the applications were developed to monitor, identify and manage electrical system outage in SCE distributed network. It provides critical information of identification and restoration of electrical service outage down to meter level.

Project:

Client

CVS Aetna, USA

Team Size

36

Organization

Infosys

Role

Project Manager

Period

January 2015– January 2017

Project Management activities.

Conduct architectural evaluation, design and analysis of the systems throughout entire business application.

Ensure application architecture team delivers robust system solution to architect business.

Develop, enhance and maintain established service design procedure and process to assure apt and robust service design.

Perform as member of high performance and provide solutions alert architecture team supporting business-oriented project development effort.

Plan, design and execute complex solution configuration.

Ensure to test assistance to solution development.

Prepare and present test plan, technical presentations, analyst briefings to respond to different solution areas.

Collaborate with IT development team to assure architectural solution could be suitably translated into effectual and robust implementation.

Identify customer requirements, analyse alternatives and conduct product recommendations related to software, platform.

The claims are submitted through EDI, CDE, MED XVOER and ILB. In the front-end system, all the validation and edits related to the claims are done. After that claim numbers are generated. If the claim numbers are bad, they are sent to the submitter report. If they are good, C10/C15 files will be created for the claim. The accept/non-accept report will be created in the front end. In the claim adjudication system, all the calculations are done like co-pay, co-insurance, deductible and paid amount. If any of the claims are pended, they are sent to the pended claims for clarification. After claim adjudication, the CPF will be generated which will be used by the payment jobs to create EOB (Explanation of Benefits). The claims are updated in MECREC DB once the payment is done.

Project:

Title

BCBSLA Maintenance and Support

Client

BCBSLA, USA

Organization

Tech Mahindra

Team Size

12

Period

December,2009 – December,2014

Description:

Blue Cross Blue Shield of Louisiana, an US based Health Insurance Company, provides affordable health insurance coverage for individuals, families, and groups. It is the largest private company in Baton Rouge, Louisiana and among of the largest companies in the state.

BCBSLA is a Maintenance and support Project for the legacy system of health insurance.

Project:

Title

Swift Maintenance and Support

Client

FORD, USA

Organization

Tech Mahindra

Team Size

10

Period

Sept 2007 – Dec 2009

Description:

Swift is all about IT separation for JLR (Jaguar and Land Rover) from Ford. IT separation means porting of the Ford IT system to JLR, data separation of JLR only. All applications up and running with interfaces and no failure. Porting means all the inventories like application libraries, datasets, all the data base and all the application data need to be cloned. Under porting, all the clipping, hard coding comes. Data separation is all about removal of ford data. It makes sure that all the data bases are available along with move empty datasets should be created.

Project:

Title

YRC maintenance and support

Client

YRC (Yellow roadways corporation)

Organization

Perot Systems

Team Size

8

Period

Sep 2005 – Aug, 2007

Description:

YRC is a trucking company involved in the business of providing transport solution to the marketplace. The project contains 3 modules 1) Billing, 2) Rating and 3) Invoicing. I was involved in Rating module. Rating Administration gets thousands of inquires requesting help on individual freight bills. The request may simply be to rate the bill, but other times, there is more of a need to understand why the bill was rated as it was, perhaps why a discount was not applied, or why the full discount percentage was not applied.

EDUCATIONAL QUALIFICATIONS & PERSONAL DETAILS

BE in Electrical & Electronics Engineering, Berhampur University, Orissa

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