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Medical Assistant Customer Service

Location:
Henderson, NV
Posted:
March 03, 2024

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Resume:

GOHAR YESAYAN

**** ******* **** ***. / *********, NV 89052

T: 818-***-**** E: ad328y@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly dedicated and skilled individual who can provide high quality and successful sales support in a fast-paced work environment. Multiple years of experience in makeup industry and acting as a personal makeup artist. Extensive experience enhancing the beauty of private clients, from students and pageant contestants to bridal parties. Years of experience in office environment assisting diverse populations. Proficient in assisting customers and responding to inquiries, opening and closing cash registers, and computing and processing transactions. An experienced caregiver and nationally certified as a medical assistant. Certified Phlebotomist.

EXPERIENCE

02/2020 – 08/2023

On-Set Makeup Artist, GA Studio

Cultivating a thriving business base built on a reputation for expert artistry and knowledge of beauty products, tools, and “tricks of the trade”

Exceeding client expectations in delivering an array of looks for occasions such as weddings, formals, fashion shows, and various events and ceremonies

Prepping studio for upcoming photo sessions and conducting clean up after a photo session

Touching up makeup in between photoshoots

Assisting with styling and creating a specific design for each photoshoot

Matching the client’s makeup to the artistic theme of the photoshoot and paying attention to the demands of all clients

05/2019 - 07/2023

Certified Medical Assistant & Licensed Phlebotomist, All for Health Health for All

Welcoming patients by greeting them in person or on the telephone

Providing excellent customer service at all times

Verifying patient information by interviewing patients, recording medical history, confirming purpose of visit

Preparing patients for the health care visit by accompanying them to the examining room

Preparing patients before drawing blood

Explaining blood draw procedures to patients and answering any questions about the process

Following all health and safety protocols and procedures to maintain sanitary work areas

Gathering medical testing materials, including needles, sample vials, blood storage bags and test tubes

Verifying patient information and labeling blood samples properly

Accurately updating patient information in the organization’s database

Helping nervous or frightened patients remain calm during blood draws

Working with supervising Physicians and following their directions at all times

09/2011 - 01/2014

Grocery Clerk, Super King

Greeting customers, responding to questions, improving engagement and providing outstanding customer service

Operating cash registers and managing financial transactions

Increasing in store sales

01/2014 - 08/2023

IHSS, Caregiver

Assisting with personal care, which may include bathroom functions, bathing, grooming, dressing, and eating.

Following a prescribed healthcare plan, which may include assisting with exercise and administering medication.

Ensuring the client’s home is organized according to their needs and that safety measures are in place.

Providing emotional support and encouragement to perform necessary tasks.

Helping the client in and out of bed, a chair, or a wheelchair.

Transporting or escorting the client to medical and other appointments.

Monitoring and reporting changes in health, behavior, and needs

EDUCATION

2009 High School Diploma, N1 High School of Armavir

2017 Certified Phlebotomist, Glendale Career College

2017 Certified Medical Assistant, Glendale Career College

2020 20 Day Makeup Course Certification, Beauty Fabric

SKILLS

Trilingual (Armenian, Russian, English)

Self-motivated

Excellent verbal and written communication

Ability to follow set rules and protocol

Time management and organizational skills

Excellent communication skills

Empathy and compassion

REFERENCES

Available upon request



Contact this candidate