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Customer Service Representative

Location:
Springfield, MO
Salary:
15
Posted:
March 03, 2024

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Resume:

BREANNA WIGGINS

**** *. *** **. ***********, Mo

ad327h@r.postjobfree.com

417-***-****

References

1.Kelly Clark 417-***-****

2.Norma Clark 417-***-****

3.Heather Marsh 417-***-****

4.Austin Amman 417-***-****

OBJECTIVE

To succeed in an environment of growth and excellence and earn a job that provides me job satisfaction and self development and help me achieve personal and organizational goals, also to seek challenging assignments/responsibilities with opportunities for growth, learning and career advancement

EXPERIENCE

Fast and Friendly

Cashier October 2023- February 2024

Maintaining a clean store

Greeting customers / resolving customer issues & questions

Maintaining product on shelves (stocking when necessary)

Efficiently handling cash payments and counting back correct change

Keeping track of all paperwork needed for HR per day

Closing store

Gold Mountain

Customer Service Representative October 2022-October 2022

Trained to be a sales representative

Wendy’s

Crew Member May 2022 – July 2022

Prepped food for line in a timely manner

Maintained clean work environment by keeping dishes and counters clean and sanitized

Prepared food as orders came in, in a swift and neat manner

Ali’s family restaurant

Server January 2019- September 2019

•Ensured customers were seated in clean and set dining tables with menus after greeting and seating the customers I would grab the drink orders

•As I made and served drinks my customers usually had time and decided what they wanted to eat so I would take food order and take it to the kitchen window where the cooks would take our tickets and start our tables orders

•Ensured customers got their food in a timely manner

•Periodically checked on customers to make sure they enjoyed their meals and weren’t in need of anything

•Handled cash when customers were ready to leave, counted back change quickly and efficiently

• Maintained a clean dining area by collecting all cups, plates and silverware and wiping down dining tables after customers left .

•Cleaned and closed entire restaurant at end of shift

Unemployed

February 2020-March 2021 due to COVID 19

Ali’s family restaurant

Server January 2019- September 2019

•Ensured customers were seated in clean and set dining tables with menus after greeting and seating the customers I would grab the drink orders

•As I made and served drinks my customers usually had time and decided what they wanted to eat so I would take food order and take it to the kitchen window where the cooks would take our tickets and start our tables orders

•Ensured customers got their food in a timely manner

•Periodically checked on customers to make sure they enjoyed their meals and weren’t in need of anything

•Handled cash when customers were ready to leave, counted back change quickly and efficiently

• Maintained a clean dining area by collecting all cups, plates and silverware and wiping down dining tables after customers left .

•Cleaned and closed entire restaurant at end of shift

Kearney Street Café

Server March 2018 – October 2018

• Ensured customers were seated in clean and set dining tables with menus, after greeting and seating the customers I would take drink orders

• As I made and served drinks my customers usually had time and decided what they wanted to eat so I would take food order and take it to the kitchen window where the cooks would take our tickets and start our tables orders

•Ensured customers got their food in a timely manner

•Periodically checked on customers to make sure they enjoyed their meals and they weren’t in need of anything

•Handled cash when customers were ready to leave, counted back change quickly and efficiently

•Maintained a clean dining area by collecting all cups, plates and silverware and wiping down dining tables after customers left .

•Cleaned and closed entire restaurant at end of shift

Cedars

Server December 2016 – February 2018

•Ensured customers were seated in clean and set dining tables with menus, after greeting and seating the customers I would take drink orders

•As I made and served drinks my customers usually had time and decided what they wanted to eat so I would take food order and take it to the kitchen window where the cooks would take our tickets and start our tables orders

•Ensured customers got the food in a timely manner

•Periodically checked on customers to ensure they enjoyed their meals and (or) weren’t in need of anything

•Maintained a clean dining area by collecting all cups, plates and silverware and wiping down dining tables after customers left .

•Prepped for day shift by rolling silverware, and ensuring my section was clean, all of the tables in my section were set with coffee cups on small plates, and rolled silverware along with sugar coffee creamer and other assorted items on the table

•Closed store at end of shift, would do whatever side work came with the section of the restaurant I worked that night sometimes it consisted of cleaning the kitchen other days it was the server stations, etc.

Taco Bell

Crew member October 2016 – December 2016

•Maintained a clean and stocked lobby and dining area for customers

•Maintained clean bathrooms

•Took customers fast food orders and counted back change in a quick and efficient manner

•Regularly handled cash and card payments as well as used a POS system

•Cleaned and closed lobby at a certain time

•Used a headset and POS system for drive thru orders

•Handled cash and card payments through the drive thru in a quick and efficient manner.

•When needed I helped prepare food, making sure my hands were washed and I wore gloves while doing so.

SKILLS AND QUALIFICATIONS

•Oral and written communication skills

•Teamwork and collaboration skills

•Problem solving skills

•Adaptability

•Time management

•Leadership

•Able to grasp new concepts and skills quickly



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