Dear Sir / Madam,

It's a great honor applying at your respectful organization for a suitable position matching my professional experience.

I have 19+ years of experience in my field.

Kindly find attachment with a copy of my C.V.

Please don't hesitate to contact me for any further details.

References Available Upon Request

Best Regards,

Mohamed Hikal Clerk 2

Phone: 717-***-**** Fax: 717-***-****

Email ad327g@r.postjobfree.com I www.pendot.gov

Cell Phone: - 717-***-****

Employee number: - 760050

c.v.

MOHAMED HIKAL

Dear Sir / Madam,

I am offering myself as a candidate with curriculum vitae, with hopes that I will be considered for employment. I assure you (if I have been given the chance) that I shall devote my full efforts in discharging my duty / assigned duties accordingly. Thank you very much indeed.

Career Objectives

Seeking a career in Customer Service, and /or Administration, Finance

To Gain a position in a progressive company that will require, and utilize my knowledge and skills to the fullest, and recognize me as a dedicated and hardworking team player.

Personal information

Name : MOHAMED HIKAL

Date of birth : 08/11/1975

Place of birth : Egypt.

Address : 223 S Union ST, Middletown, PA 17057, Apt 10

Cell Phone : 717-***-****

E-MAIL : ad327g@r.postjobfree.com

Legal Status : Permanent Residence. (Green card)

PROFESSIONAL EXPERIENCE:

Clerk 2, Department of Transportation (BDL unite)

Main Responsibilities:

CDL Reinstatment

March 2012- March 2019, Manager at Front Street Diner, Harrisburg, PA, 17110

Main Responsibilities:

Interviewed job candidates and made staffing decisions.

Assigned employees to specific duties to best meet the needs of the store.

Hired, trained and evaluated the employees.

Scheduled and led weekly store meetings for all employees.

Payroll every two weeks for all employees.

Counted cash drawers and made bank deposits.

Responsible for the design and preparation of all menu items.

Developed and maintained positive working relationships with others to reach business goals.

April 2008 – Sep2011 UAE Sales Manager Intercoil International.

The company is a major manufacturer for mattresses and furniture since 1974 in UAE and GCC countries.

Reporting to the MD, I managed a team of 17 persons.

Main responsibilities:

Establish annual business plan.

. Set and develop strategies and objectives

. Monitor and analyze market trends

. Analyze and evaluate the effectiveness of sales methods, costs, and results

Represent the company at various communities and/or business meetings to promote the company.

Work with department managers and corporate staff to develop five - ten-year business plans for the company.

. Using a range of tools and techniques to motivate the sales staff

Monitoring region’s achievements (volume and profit

Main achievements:

011 Increased the sales comparing the periods 2008 to 2

Established new markets; Dubai, Abu Dhabi, Sharjah, AL Ain and North Emirates.

. Improved the image of our company

Improve the profit by controlling the cost and expenses and increasing the sales

Feb 2005 - May 2008 Intercoil International Abu Dhabi,

Area Manager Abu Dhabi

Intercoil International

Reporting to MM.

Main responsibilities:

Handel the dealer network in Abu Dhabi (sales, collection, projects, establish a strong dealer network, follow the delivery and after sales service

Main achievements:

Improve the sales value by 100% with in the period

Increased the dealer base with A class customer

Improved the image of our company

The company becomes well known in the government projects

Feb 2002 - Jan 2005 Intercoil International DUBAI, UAE

Area Manager Dubai, Sharjah.

Intercoil International

Reporting to the MM.

Main responsibilities:

Handel the dealer network in Dubai and Sharjah, (sales, collection, establish a strong dealer network, follow the delivery and after sales service

Jan 2001 - Jan 2002 Intercoil International DUBAI, UAE

Area in charge AL Ain.

Intercoil International

Reporting to the MM

Main responsibilities:

Handel the dealer network in AL Ain, (sales, collection, establish a strong dealer network, follow the delivery and after sales service.

Apr 1999 - Dec 2000 Intercoil International Dubai, UAE

Production supervisor

. Intercoil Internationa

EDUCATION:

I graduated from Cairo University in July 2011(Bachelor of Commerce Major Business Administration. Sub Major Marketing).

Supporting training courses:

Techniques for effective sales and customer care Dubai Institute of Business and Management, UAE 2004.

Training course for Marketing Strategy and Sales Skills Talal Abu Ghazaleh Professional Training Group.

. Internal Quality Auditor ISO 9001: 2000 KPMG, UAE

Food Safety certified.

Under CPA Examination to certified public Accountant.

IT Skills:

I C D L Certification from Microsoft (Computer Driving License)

Windows & Office tools.

MS OFFICE (Word, Excel, Power point, outlook) Expert.

LANGUAGES:

Arabic Native

English Fluent

Personal skills:

Excellent Customer Service Skills.

Hourly Shift Management.

Merchandising.

Bank deposit procedures.

Opening and closing procedures.

Customer-oriented.

Customer relations.

Personnel development.

Effective planner.

Team player.

Goal –oriented.

Detail-oriented.

Strategic thinker.

Cooperative, self-confident, loyal, has team work spirit.

Excellent communication skills.

Ability to work under pressure.

Ability to be developed to suit special work

Strong negotiation and interpersonal skills.

Good analytical skills.

Very High adaptation to the dynamic environment.

A good negotiator with good costumer care experience.

Work group coordinator.

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