Stacey F. Cerritelli

**** ******* **** ******, **********, FL 33823 717-***-**** ad326q@r.postjobfree.com HIGHLI GHTS OF QUALIFICATIONS

Extensive experience in the hospitality industry with strong emphasis on customer service

Represents company through effectively serving guests and completing projects according to high standards

Manage time and multiple projects by delegating, prioritizing, and consistently following up on progress

Strong work ethic

WORK EXPERIENCE

Choice Hotels/ HospitalityAsset Management Company Carlisle, PA Sales Manager for Comfort Suites/ Comfort Inn 05/2019 – 01/ 2020

Responsible for all hotel room and banquet sales for all groups

Successfully negotiated multiple contracts creating revenue in excess of $100,000 annually

Event coordinator for 3 separate entities with solid customer satisfaction rate

Successfully managed all client escalations maintaining strong relationships

Hotel Liaison for Carlisle Community, Army War College, Dickinson College, PSU Dickinson Law School, Central Pennsylvania Youth Ballet and many more Black N Bleu Restaurant Mechanicsburg, PA

Bar Manager/ Head Bartender 01/2010-9/2023

Compiled daily beer and liquor orders/ handled invoices

Established relationships with liquor, beer, and PLCB representatives to keep cost low

Accountable for all transactions and management functions while on duty

Instrumental in retaining liquor license integrity through R.A.M.P training

Established computer training and bar policy and procedures for new hires Advantage Sales & Marketing/Ahold USA Carlisle, PA Space Management Specialist/ PlanogramAnalyst 02/2012- 05/2013

Responsible for product placement and planogram development while maximizing merchandising profit

Detail orientated with product dimensions, reset cycle timelines, individual store fixture needs, etc.

Adirondack Phantoms Hockey Club Glens Falls, NY

Account Executive 09/2011- 01/2012

Oversaw booking and promotion of National Anthem groups/ performers

Coordinating Birthday Parties on Game Days

GOAL(Get Out And Live) Representative hosting assemblies at local schools

Responsible for ticketing and season ticket holder satisfaction Hershey Entertainment & Resorts Hershey, PA

Hershey BearsGame Day Marketing Internship 11/2010- 05/2011

Charged with successful execution of game night entertainment and activities

Managed and assisted Rink of Dreams program to increase event sales while providing memorable experiences for children and adults alike.

Provided the Game Night Emcee with proper prizing for promotions and assisted with script implementation/execution

EDUCATION

Johnson & Wales University Denver, CO

Bachelor of Science: Sports, Entertainment, Event Management Degree 06/11 Concentration: Sports & Entertainment Marketing/ Leadership Studies