*

ELIZABETH VOGT

**** *. ***** ***** **., Canal Winchester, Ohio 43110 614-***-**** ad326h@r.postjobfree.com PROFESSIONAL SUMMARY

Strategic Director of Sales Training and Education with over 20 years of experience driving revenue growth through the development and execution of comprehensive sales training programs. Proven track record of designing and implementing effective training initiatives that enhance the skills and performance of sales teams, resulting in increased sales and customer satisfaction. Adept at analyzing market trends, identifying training needs, and creating tailored curricula to address specific challenges. Skilled in fostering a continuous learning and excellence culture, leading to improved employee engagement and retention. Seeking to leverage expertise in sales education to contribute to the success of a dynamic organization committed to achieving and exceeding sales targets.

AREAS OF EXPERTISE

Leadership Communication Adaptability Collaboration Creativity Decision-making Coaching Motivation Conflict Resolution Relationship Building Time Management Problem Solving Negotiation Networking Presentation Skills Critical Thinking Team Building Flexibility Sales Training and Development Sales and Marketing

(Business Development) Project Management Organizational Development Customer Service Strategic Planning CAREER HISTORY

National Director of Sales Training and Education ProMedica (Formerly Heartland), Toledo, Ohio 2015 - 2023 Oversaw the strategic development and implementation of national sales training and education programs to optimize the performance and effectiveness of sales teams, driving revenue growth and ensuring alignment with organizational objectives.

Spearheaded Sales Training and Education initiatives throughout ProMedica Senior Care, leveraging the IMPACT Sales model as the guiding framework for all sales roles across the organization.

Designed and executes end-to-end training programs for the Home Health, Palliative Care, and Hospice Divisions, showcasing expertise in content development, campaign management, and microburst learning methodologies.

Nationally supported field teams by addressing critical challenges related to CAP, MAP development, and overall strategic growth initiatives, contributing to the organization's nationwide success.

Led a results-oriented training department grounded in solid values, actively assisting agencies within ProMedica Senior Care in achieving and surpassing their business goals and objectives through tailored training solutions. Regional Sales Manager Kindred at Home, Columbus, Ohio 2012 - 2014 Led and managed regional sales teams to achieve revenue targets, drive market expansion, and foster client relationships through effective sales strategies and team development.

Sold Kindred at Home's home health and hospice services within a specified geographic territory, demonstrating proficiency in achieving sales targets and fostering lasting client relationships.

Developed and implemented a thorough external and internal sales and marketing plan to strategically position Kindred at Home's services in the market, contributing to increased visibility and business growth.

Efficiently managed a team of Account Executives, overseeing their performance and ensuring alignment with organizational goals through dedicated training, mentoring, and coaching efforts.

Handled and optimized the marketing budget allocated for the assigned area, exercising financial acumen to maximize the impact of marketing initiatives and further enhance overall sales performance. Director of Sales and Marketing Chancellor Health Partners, Columbus, Ohio 2010 - 2012 Steered sales and marketing initiatives, driving revenue growth and market share by developing comprehensive plans, fostering cross-functional collaboration, and leveraging innovative strategies to maximize brand visibility and customer acquisition. 2

Devised, implemented, and executed comprehensive sales and marketing strategies for the company, aligning efforts with business goals and upholding corporate philosophies and objectives.

Emphasized training as a key focus area, ensuring the development of a skilled and knowledgeable sales team capable of effectively promoting and selling the company's products or services.

Spearheaded initiatives to build revenue through strategic sales occupancy, utilizing a multifaceted approach to enhance market presence and capture target audiences.

Drove the optimization of the sales process, including adeptly handling objections, creating a sense of urgency, conducting competitive analyses, and successfully closing sales, contributing to overall business success. Regional Director of Business Development Heartland, Columbus, Ohio 2009 - 2010 Directed and executed regional business development strategies, fostering revenue growth and market expansion by identifying new opportunities, strategic partnerships, and optimizing sales processes.

Successfully led the sales team at Heartland, achieving overall and individual sales objectives in home care, Hospice, and Infusion services, demonstrating a solid commitment to organizational goals.

Collaborated with the Regional Director of Operations, Administrator, and Corporate Director of Market Development to stay informed about corporate and regional sales/marketing programs.

Coordinated closely with operational and clinical leadership to uphold extraordinary customer service standards and fulfill Heartland promises, emphasizing the integration of sales efforts with functional and clinical excellence.

Held accountability for the full spectrum of sales team management, including hiring, training, mentoring, coaching, and managing disciplinary processes for the assigned location(s), contributing to a high-performing team. Also Excelled As:

Administrator Pickerington Nursing MGM Healthcare 2014 - 2015 Executive Director/President/COO Wesley Ridge Retirement Community, Columbus Ohio 2003 - 2009 Administrator Pickaway Manor Care Center/Macintosh Healthcare, Circleville Ohio 2000 - 2003 Director of Business Development Sunrise Healthcare/Regency Health Services Inc., Albuquerque, NM 1995 - 2000 Director of Marketing and Communication Regency Manor Rehabilitation, Columbus, Ohio 1994 - 1995 Administrator Arbors at Hilliard Skilled & Rehabilitation Center, Hilliard, Ohio 1992 - 1993 ACHIEVEMENTS

Orchestrated the accreditation process in July 2008, ensuring full compliance with Eagle Accreditation standards and showcasing a commitment to quality and excellence.

Devised and executed a strategic plan at Chancellor in 2012, that propelled census growth from 87.5% to an outstanding 95%, demonstrating adept leadership and keen organizational acumen.

Played a role in 2014 as the driving force behind the development of a targeted plan to boost census at Kindred at Home, particularly in the Home Care and Hospice sectors, contributing significantly to overall business success.

Demonstrated forward-thinking in 2020 by conceptualizing and implementing Virtual Solutions for Learning and Development, harnessing the power of technology to create a more adaptive and efficient training environment.

Spearheaded the initiative in 2021 to create innovative learning modules for field staff in Palliative Care Education, showcasing adaptability and responsiveness to the evolving needs of the organization.

Took a proactive approach to talent development in 2022, by implementing a Skills and Coaching Assessment program, introducing new tools and methodologies that resulted in enhanced team performance and growth CERTIFICATIONS

Certified Professional in Training Management (CPTM) Raleigh, North Carolina 2021 EDUCATION

The Ohio State University, Columbus, Ohio Core of Knowledge 1993

Ohio Dominican College, Columbus, Ohio Bachelor of Arts (B.A.), Public Relations 1986

Contact this candidate