Shauna S. Hudge

**** ******** ** *** *** Alexandria Va. 22306

305-***-****

Objective

Seeking a professional position that will utilize my experience in the area of decision-making methods for business issues, applying organizational theories to solve various business issues, as well as business ethics.

Profile

Motivated, personable professional with experiences in handling sensitive and confidential records. Demonstrates a history of producing accurate and timely reports. Thrives in deadline-driven environments and displays excellent team-building skills.

Education

November 2021 Bachelor of Business w/Concentration in Business Fundamentals University of Phoenix

August 2018 Retail Management Professional Credential (NCRM)

June 2013 Retail Management Academy (RMA)

Skills Summary

Budgeting

Accounting

Finance

Auditing

Recruiting

Training/Appraising Staff

Overseeing Pricing and Stock Control

General Office Skills

Administrative Skills

Technology Integration

CPR Certified

First Aid/AED Certified

Public Relations

Scheduling

Daily Operations

Data Processing

Problem Resolution

Event Planning

Food Service Management Cert.

Professional Experience

Nike May 2023-Present

National Harbor

Coach (Dept Manager)

Supervises and develops 10-12 team members while performing day to day managerial duties.

Key holder responsible for opening and closing the facility.

Responsible for visual and promotion signage throughout the store.

Completes evaluations for team members as well as hold team members accountable through coaching.

Built brand relationships within the company to assure shipments were acquired in a timely manner.

Received and acknowledged freight for apparel and footwear.

Target Sept 2021-May 2023

Merrifield Virginia

Team Leader

Supervises over 10 employees in the Specialty Sales and General Merchandise Departments

Ability to maintain store metrics and guidelines daily

Key Carrier responsible for opening and closing the facility

Assists in other departments of the facility to assure customer satisfaction is upheld

Ability to maintain sales in a department and locate key factors for sales increase

Ability to hold staff accountable for attendance and performance issues.

Ability to multi-task while completing several tasks and duties

November 2019-Sept 2022

Ft Belvoir Exchange

Sales Area Manager PB 3/3

Supervised and retained over 10 associates in 1 specific selling center ODL

Monitored Inventory and in stock level of department

Maintained Vendor Relationships

Monitored Productivity through scheduled forecasting

Coordinated events to increase sales within the department

Maintained open door policy with associates to assure cohesiveness within the department

January 2016– June 2019

Exchange

Sales Area Manager PB 3/2 Davis Monthan Exchange

Supervised and retained over 20 employees in 4 specific selling centers (Powerzone,Firearms, ODL, Furniture)

Managed 25 departments (Hardlines) with YTD 2018 sales of 10,346,655 and average inventory of 3,279,502.

Motivated team to capture add on sale opportunities through Exchange Protection Plans(Hardlines)2018 YTD Sales $156,796 (47.3 above LY) YTD Units 3,589 (57.9% above LY)

Monitored productivity through associate scheduling

Implemented the Exchange “Best Practice” for Itek Powerzone training.

Focused associates and supervisors on providing an exceptional customer experience to increase loyal customer base.

Oversaw cyclical inventories for critical items.

Monitored Firearms ATF compliance through review of firearms sales daily.

Communicated vendor expectations with vendor “Relationship Management”.

Coordinate HQ and local events including Toys, Grand Openings and Meet &Greets.

Maintained internal controls for facility opening and closing.

April 2015-Januaury 2016

Exchange

Shift Manager 3/1 Ft. Bragg Old Glory Express

Managed and supervised over 10 associates ensuring highest levels of customer service were met.

Responsible for maintaining HQ monthly Express “Set Sale Planner” in departments 22 (Wine) and 23 (Beer) and 25 (Spirits).

Ensured in stock of all inventory through monitoring shipments/warehouse systems/ASAP item replenishment based on planograms.

Processed fuel compliance upon delivery daily.

Processed invoices (DSD/PO/Assured) ensuring accountability of all deliveries.

Managed vendor relationships with DSD vendors.

Maintained internal controls for facility opening and closing

Consistently maintained a clean and comfortable work environment while assuring the shelves were well stocked and promotional items were effectively executed to drive store sales.

March 2011-April 2015

Exchange

Accounting Supervisor 2/1 Ft. Bragg South Post Exchange

Supervised 5 employees while assuring and analyzing accuracy of financial reports.

Processed checks and assured deposits were completed in a timely manner.

Researched variances and maintained accurate file maintenance.

While working under minimal supervision maintained good organizational skills and strong attention to detail.

Demonstrated a strong ability to solve practical problems with a variety of concrete variables in situation.

References

Frank Marquez 913-***-****

Dominique Williams 817-***-****

Rodney Finch 703-***-****

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