Customer Service Sales Associate
Resume:
Kimberly Jackman
Battle Creek, MI *****
****************@*****.***
Highly regarded Customer Service Sales Consultant with 7 years of experience and an ability to build, maintain and grow relationships with customers, co-workers or management (at any level). Team player able to maintain composure and professional demeanor while driving for results. Authorized to work in the US for any employer
Work Experience
Team Lead
The Revenue Optimization Companies (T-ROC) - Battle Creek, MI November 2023 to Present
Samsung Experience Consultant
2020 Companies - Battle Creek, MI
June 2022 to May 2023
educated customers about product serivce offerings meeting individuals neeeds Responded to Customer questions with persuasive communication skills and in-dept knowledge or avaiable products and Services
Explained latest promotions, sales incentives and offerings to promote savings and drive sales Answered guest questions walking them throught main feautres of devices to resolve confusions about devices
Stayed up to date on store promotions, payment policies and security practices Sales Associate
Tj Maxx - Battle Creek, MI
June 2016 to June 2022
Sales Associate with six years of experience in retail environments. Recognized for ability to communicate with customers, providing exceptional service that ensure client retention and positive feedback. Proven ability to increase sales through upselling techniques .
• Handled returns and exchanges
• Restocked shelves
• Assisted customers with locating items
• Kept store clean
• Provided a quick and exceptional customer experience
• cashiering
Education
High school diploma
Battle Creek Central High School - Battle Creek, MI September 2012 to June 2016
Skills
• Merchandising
• Cash Handling
• Retail Sales (7 years)
• Cashiering (7 years)
• Sales
• Customer service (7 years)
• Retail sales (7 years)
• Merchandising
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