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Palm Coast Customer Service

Location:
Ormond Beach, FL
Posted:
March 03, 2024

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Resume:

Iris MarcelQuinntella Robinson

352-***-****

ad321e@r.postjobfree.com

OBJECTIVE: To use the skills and the knowledge that I have. To obtain new skills and knowledge too. To work with a growing company

Work History: 01/2020-02/2020 Advent hospital Daytona Beach, fl

(Enviromental Services).

06/2019-03/2020 avante Rehab and Nursing . Ormond beach,fl Enviromental Services

07/2017-11/2018 Optum Rx . Daytona Beach, Fl

( Pharmacy Advisor) (Trainer) ( TL Asst.) Medicaid and Medicare Processing overrides for medicines for clients and Doctors and Pharmacies and Long Term Facility Hospitals. Train Classes with 30 people. That hit the agent floor. Have trained TL who just started. Train Classes for over a month. Still training agents when hit the floor. Help agents with tech support questions. Asst with Optum rx website training fo

Marketing..Helping Clients book trips.

05/2015-03/2016- Walmart Supercenter. Palm Coast, Fl

(Customer Service Rep).by

Helping customer with returns.

10/2011-06/2014- Bojangles Resturant. Martinez,Ga

(Cook/Cashier)

Preparing meals for customers.Taking orders making sure customer is happy. 08/2011-02/2015 Touch by angles hha. Augusta,Ga

(Caregiver/ Home health aide)

Taking care of clients daily needs. Working with clients with (AD).. 09/2008-08/2010-Advanced Recovery Florida, Palm Coast,Florida

( Account Manager)

Updating data for over 150 accounts on a daily basis. Answering multi-phone lines,Faxing, Inventory, Filing important client documents and Collecting moneys.Scheduling ap pointments.

05/2007-08/2008- Best Western Hotel, Palm Coast, Florida

(Housekeeping. Laundry)

Cleaning hotel guest rooms.. Make sure the hotel is neat and clean. Making sure guest are happy with their stay.

06/2004-03/2008- Aljerotha and Williams Trucking, Daytona Beach,Florida

( Office Manager)

Payroll, Log Books, Talking to Brokers, Answering multi-phone lines. Making sure drivers receive their Comp-checks after each load.Scheduling appointments 04/2000-08/2001 Admas Mark Hotel and Resort, Daytona Beach, Florida

(housekeeper)

Cleaning hotel guest rooms.. Make sure the hotel is neat and clean. Making sure guest are happy with their stay.. Doing over m20 plus rooms a day.

08/1991-06/1995- Florida office of Public Defenders, Bunnell, Florida

( Legal Assistant)

Answering multi-phone lines, Filing, Faxing,using computers on a daily basis, Interviewing clients for services. Scheduling appointments

06/1995-08/1995- Florida Department of Corrections Probation and Parole

( Office Assistant)

Filing, Faxing, Payroll, Collections, Answering multi-phones lines. Using spreadsheets.Using computers daily.Scheduling appointments

EDUCATION:

2020:CnaJobs.Com

Certification Caregiver/HHA

1998-1999: Earle C Clements Vo-tech, Morgainfeild, KY A.S. in Business Admin. Graduated With Honors

1995-1998: Bethune Cookman University, Daytona Beach, FL B.S. in Political Science, Military Science

Military and Public Honors.

1991-1995 Flagler Palm Coast High School, Palm Coast, Fl High School Diploma. Scholastic Honors

Certification:

BLS certified, ID# 78C43268

Caregiver Certified

Covid -19 certified

Alzheimers Disease Certified

MILITARY.

1995-1998 U.S. Army Reserve, Camp Blanding, Florida Computer Spec.m Honorary Discharge..

REFERENCES. PHONE KNOWN

DR. SHAUN EMANUEL CARTER 386-***-**** 30 PLUS YRS

(MINISTER,MOTIVATIONAL SPEAKER, Entrepreneur

NICOLE POGGI 386-***-**** 20 PLUS YRS

(HOUSEKEEPING, HHA, CASHIER)



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