RW

RICKA WILLIAMS

ad3218@r.postjobfree.com 336-***-**** Greensboro, NC 27409

Dedicated Driver focused on satisfying passengers with fast, professional service. Runs smooth, efficient routes without issue to meet schedules and exceed expectations. Understands DOT rules and basic vehicle maintenance. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Inclement Weather Driving

Stress Management Techniques

Geographical Knowledge

Quality Control Understanding

Health and Safety Compliance

Knowledge of Traffic Laws

Pickup and Drop-Off Scheduling

GPS Applications

Clean Driving Record

Mobility Support

Passenger Assistance

Mapping Skills

Defensive Driving

Safe Driving

Scheduling Pickups

Route Navigation

Adjusting Routes

RATP Dev Greensboro, NC

Paratransit Bus Operator

07/2022 - 01/2024

Provided courteous and friendly customer service to passengers. Received payments from passengers for fares in cash or card form. Monitored passenger behavior to ensure compliance with safety policies. Adhered to strict schedules for pick up and drop off times at designated stops.

Performed pre-trip inspections on assigned vehicles before each shift. Maintained safe driving habits to protect property and general public on roadways.

Utilized lifts and ramps to help handicapped passengers board shuttles. Complied with traffic regulations to safely operate vehicles. Assisted elderly or disabled passengers in entering and exiting the bus safely.

Ensured the safety of passengers by following all traffic laws and regulations while driving a paratransit bus.

Answered questions from riders about routes, transfers, fares, and schedules.

Operated wheelchair lifts for disabled passengers as needed. Keolisnorthamerica @ GTA Greensboro,

NC

Paratransit Bus Operator

12/2019 - 07/2022

Provided courteous and friendly customer service to passengers. Received payments from passengers for fares in cash or card form. Monitored passenger behavior to ensure compliance with safety policies. Communicated effectively with dispatch personnel regarding route changes or delays due to traffic conditions or weather events. Summary

Skills

Experience

Ensured the safety of passengers by following all traffic laws and regulations while driving a paratransit bus.

Adhered to strict schedules for pick up and drop off times at designated stops.

Operated wheelchair lifts for disabled passengers as needed. Performed pre-trip inspections on assigned vehicles before each shift. Maintained safe driving habits to protect property and general public on roadways.

Communicated frequently with dispatchers regarding locations, routes and traffic conditions.

Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.

Complied with traffic regulations to safely operate vehicles. Assisted elderly or disabled passengers in entering and exiting the bus safely.

Transdev Transportation Greensboro, NC

Paratransit Bus Operator

02/2018 - 12/2019

Provided courteous and friendly customer service to passengers. Cleaned interior of vehicle after each trip according to established cleaning guidelines.

Received payments from passengers for fares in cash or card form. Assisted elderly or disabled passengers in entering and exiting the bus safely.

Ensured the safety of passengers by following all traffic laws and regulations while driving a paratransit bus.

Resolved conflicts between passengers when necessary in a professional manner.

Adhered to strict schedules for pick up and drop off times at designated stops.

Operated wheelchair lifts for disabled passengers as needed. Performed pre-trip inspections on assigned vehicles before each shift. Maintained safe driving habits to protect property and general public on roadways.

Communicated frequently with dispatchers regarding locations, routes and traffic conditions.

Performed pre- and post-trip safety and maintenance checks to mitigate hazards.

Complied with traffic regulations to safely operate vehicles. Followed safety regulations and state laws governing vehicle operation. Completed accident reports and delivered to supervisor. ST. Barnabas Medical Academy Belleville, NJ

Associate of Arts in Emergency Medical Technology

02/2003

Barringer High School Newark, NJ

High School Diploma

06/1983

Education and Training

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