ANGELA

KAMHUKA

ad3215@r.postjobfree.com

214-***-****

Carrollton, TX 75010

Bold Profile

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

PROFESSIONAL SUMMARY

ACCOMPLISHMENTS

Achieved Merit Award through effectively helping with new hires onboarding process.

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• Citi Star Player 2012

• S.M.E. of the year 2010

Capital One - Title Coordinator/Notary

Plano, TX • 10/2021 - Current

WORK HISTORY

Prepared tax and title documents to submit legal transfer work to DMV.

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Organized and prepared tax and title documents to transfer ownership of property i.e lien releases, Letters of no interest to other lien holders

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Contacted State Motor Vehicle Department to determine status of pending titles.

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Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.

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Conducted thorough research on property ownership history, uncovering vital information for accurate title representation.

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Audited and reviewed title documents for accuracy and compliance with state and federal regulations.

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Streamlined title coordination processes by implementing efficient communication and documentation strategies.

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Managed multiple projects simultaneously while maintaining high-quality work standards, contributing to overall team efficiency.

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Assisted in training new Title Coordinators, sharing knowledge and expertise to improve department performance.

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Performed data entry and other administrative tasks to keep records and files organized and accurate.

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Maintained organized digital files and records of property titles, ensuring easy access for colleagues and clients alike.

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Resolved complex title issues by conducting in-depth investigations and collaborating with legal teams when necessary.

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SKILLS

• Documentation Review

• Title Research

• Records analysis

• Title Commitment Analysis

• Verification

• Local record searches

• File Management

• Loan Documentation

• Notary Public

• Legal Compliance

• Title processing

• Data Entry

• Document Review

• Legal Document Preparation

• Remote Office Availability

• Microsoft Word

• Teamwork and Collaboration

• Multitasking Abilities

• Computer Skills

• MS Office

• Critical Thinking

• Project Planning

• Analytical and Critical Thinking

• Basic Math

• Interpersonal Communication

Harare Polytechnic

Zimbabwe

Diploma In Administrative Studies:

Executive Secretarial Studies

Northlake College

Irving, TX

EDUCATION

Some College : Business

Administration

CERTIFICATIONS

• Area of certification :

• Scrum Agile Fundamentals

• Mortgage Loan Processor

• NLMS

Cognizant TCO - Mortgage Loan Processor (Remote)

Irving, TX • 11/2020 - 10/2021

Enhanced customer satisfaction with timely and accurate delivery of title reports, meeting strict deadlines consistently.

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Kept up-to-date with state and federal regulations to prevent errors and fraud.

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Analyzed title documents to identify potential issues and resolve any discrepancies.

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Minimized risk exposure for clients through meticulous attention to detail during the review of public records and legal documents.

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• Entered title and vehicle information into database. Ensured compliance with regulatory requirements throughout all aspects of the title coordination process. Adhering to strict NOTARY RULES AND REGULATIONS

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Utilized various online databases and public land records to verify ownership information.

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Learned and adapted quickly to new technology and software applications.

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Proved successful working within tight deadlines and a fast-paced environment.

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Strengthened communication skills through regular interactions with others.

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Cultivated interpersonal skills by building positive relationships with others.

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• Paid attention to detail while completing assignments. Participated in team projects, demonstrating an ability to work collaboratively and effectively.

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Exercised leadership capabilities by successfully motivating and inspiring others.

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Demonstrated respect, friendliness and willingness to help wherever needed.

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Acted as a team leader in group projects, delegating tasks and providing feedback.

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• Organized and detail-oriented with a strong work ethic. Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.

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Calculated, reviewed and corrected errors on interest, principal and closing costs.

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Reviewed financial statements and contacted institutions and customers to clarify details.

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• Handled any conditions sent from underwriting departments. Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.

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Mitigated risk exposure for the organization through careful evaluation of applicant creditworthiness before proceeding with the loan process.

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Maintained accurate records of loan processing activities and documents in CRM system.

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Readied Truth-in-Lending Disclosures for loan applicants, delivering important information about loan APR and repayment

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Confirmed applicants met lender requirements to repay loans by reviewing applications to determine eligibility.

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Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation without bias.

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• Contacted customers via mail, telephone and email to relay Citigroup: CitiMortgage - Loss Mitigation Specialist Irving, TX • 12/2009 - 09/2019

acceptance or rejection of applications.

Analyzed credit reports to assess risk and determine applicants' ability to repay loans.

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Coordinated closing process with attorneys, title companies, and notaries.

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Ensured compliance with federal lending regulations through meticulous attention to detail during the loan processing phase.

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Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.

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Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.

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Played a key role in reducing the organization''s overall exposure to financial risk by successfully implementing targeted loss mitigation strategies that minimized potential losses on troubled loans

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• Assessed loan portfolios for compliance with underwriting policies. Achieved successful loan modifications through diligent analysis of borrower financial information and negotiation with lenders.

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Reached out to borrowers to discuss current status and loan workout options.

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Prevented unnecessary foreclosures by effectively communicating available options to borrowers and guiding them through the loss mitigation process.

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• Monitored pipelines to track and log status of loans. Remained updated with latest information related to mortgage products and services being offered.

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Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.

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Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.

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• Assisted with short sales and deed in lieu processes.

• Discussed property liquidation options with customers. Ensured compliance with all relevant regulations and guidelines by diligently reviewing loss mitigation documentation and procedures.

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Managed a high-volume caseload of at-risk borrowers, successfully negotiating mutually beneficial repayment solutions.

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Enhanced borrower retention rates by developing personalized action plans aimed at addressing individual financial needs and capabilities.

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Provided training and guidance to new hires during onboarding in class and nesting period, fostering a team-oriented environment focused on continuous improvement.

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Evaluated loan requests and documents to verify accuracy and completeness.

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Conducted comprehensive loan reviews, identifying opportunities for loan modifications and alternative repayment plans.

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Evaluated pay stubs, credit history, tax information and bank statements for financial status.

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• Worked flexible hours across night, weekend, and holiday shifts. Provided professional services and support in a dynamic work environment.

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Demonstrated respect, friendliness and willingness to help wherever needed.

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• Self-motivated, with a strong sense of personal responsibility. Adaptable and proficient in learning new concepts quickly and efficiently.

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Rodnette Benette 214-***-****

Jorge Alverado -918-***-****

Jalen Chase - 214-***-****

Shania Simmons - 469-***-****

Ashanti Lapports -214-***-****

Tawona Muza - 972-***-****

REFEREES

Contact this candidate