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Customer Service High Volume

Location:
Palm Beach Gardens, FL
Posted:
March 03, 2024

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Resume:

Sophia Ranieri

Palm Beach Gardens, FL *****

ad3200@r.postjobfree.com

+1-561-***-****

Experienced and qualified individual with demonstrated track record of leading teams, working in busy environments, and, most importantly, providing top-notch customer service. Work Experience

Server

Voodoo Bayou - Palm Beach Gardens, FL

June 2023 to January 2024

• Gain in-depth knowledge of food and liquor menu

• Follow steps of service while serving tables

• Learn Toast system in order to input orders and process payments

• Provide guests with exceptional service

• Complete running and closing side work

• Run food and drinks to my tables as well as other server's tables Hostess

Blackbird Modern Asian - Jupiter, FL

September 2022 to July 2023

• Work in fast paced, high volume environment

• Greet and engage with guests

• Create and manage reservations

• Assist restaurant staff when necessary

• Answer to phone calls and questions

Server

Nick and Johnny's Osteria - Jupiter, FL

August 2022 to April 2023

• Gain knowledge of food and drink menu.

• Tend to guest needs throughout their dining experience.

• Maintain a clean work space and do side work towards end of shift.

• Process payments

• Multi-tasking in order to move quickly and efficiently to provide the best experience for the guest. To-Go Server

J. Alexander's Restaurants - Palm Beach Gardens, FL May 2022 to August 2022

• Received and packaged phone and online orders

• Stocked, organized, and cleaned To-Go station

• Attained knowledge of entire menu

• Controlled POS system to ring in food items and process payments

• Assisted in food running

• Welcomed guests as they arrived to pick up orders Hostess

J. Alexander's Restaurants - Palm Beach Gardens, FL November 2021 to August 2022

• Greeting and seating guests in a timely manner

• Answering phone calls to make reservations and answer guest questions.

• Bussing tables quickly and efficiently

• Memorizing table numbers

• Food Running

• Gaining knowledge of menu

• Maintain cleanliness throughout restaurant

• Resy experience

Shift Leader

Raw Juce - Palm Beach Gardens, FL

September 2019 to October 2021

• maintain food areas, prep areas

• prep dry goods, paper goods, and frozen fruit

• use POS system to check out guests

• make smoothies and acai bowls

• maintain cleanliness throughout store

• train new hires

Education

Early Childhood Teacher Education

Florida Atlantic University - Boca Raton, FL

August 2021 to Present

William T. Dwyer High School - Palm Beach Gardens, FL August 2017 to June 2021

Skills

• Time Management

• Mentoring

• Teaching

• Writing Skills

• Math

• POS

• Classroom Management

• Organizational Skills

• Host/Hostess

• Communication Skills

• Childcare

• English

• Restaurant Experience

• Shift Management



Contact this candidate