Clinton McDonald

289-***-****

*** ****** ***

L1J 1L1

Oshawa Ontario

Attention: The Hiring Committee To whom it may concern, I am very interested in applying for the opening position at your company. I believe my skills, experiences and training would allow me to make a useful contribution to your organization in this role.

I have background knowledge in understanding tendencies and behaviors due to my history in Electrical installation with schematics to Concierge and Security, being able to watch someone interact with others after a good or bad moment is really key to knowing how to help them deal with situations and I would like to be in a position to help create a safe place for everyone. Working in the industry I have proven to work efficiently under pressure as well as be reliable to always be at work while finishing duties in a timely fashion while being able to speak with knowledge and understanding, no such thing as discrimination will ever be tolerated in any way, as we are all equal no matter what situations we have all gone through. I would like to meet with you in person at any time comfortable with you to further discuss my qualifications and how they could benefit your organization. My resume is enclosed for your review and I can be reached at the phone number indicated at the top of the page. Thank you for your time.

Sincerely yours,

Clinton McDonald

Clinton McDonald

OBJECTIVE: To Obtain a career that offers Challenges and Growth SUMMARY OF QUALIFICATION:

● Led and coached a team to deal with clients in a respectful manner with consistent team training

● Thirty years in Security

● Twenty years in Customer Service

● Twenty years of Conflict prevention

● Twenty years Admin and privacy

● G License

RELEVANT SKILLS AND EXPERIENCE:

● Ability to handle customers’ complaints in a timely and professional manner

● Work well independently, with minimum supervision and in a team environment

● Eager to accept challenges and multiple responsibilities and flexible in terms of work schedules

● Ability to work efficiently in a fast place environment

● Excellent communication, interpersonal, organizational, teamwork and problem-solving skills

● Dedicated, reliable individual

● Very fast learner, dedicated to increasing knowledge

● Develop and coach

● Able to connect with people and translate it into effective business C 247 Maintenance

● Cleaning Cineplex Theaters

● Vacuuming and Scrubbing

● Stripping floors and waxing

● Custodial duties such as Removing Garbage

● Maintain Stock levels

● Key Holder to Facilities

Scientific Investigation Research

● Develop goals for staff on duty and tracked progress

● Held Personal and Development meeting with each staff

● Handled B2B with many different companies for safety

● Handled incoming and outgoing calls

● Handled complaints from our portal

● Quick to build rapport with clients

● Understand the needs and wants of those looking for help

● Create relationships to help new clients feel welcomed

● Check unidentified vehicles and issue tickets

Gemstar Security

● Patrol the construction site

● Check unidentified vehicles and issue tickets

● Handle complaints

● Open and lock areas of the site

● Provide information to staff about updates

Universal Studios:

● Typed and Package skids to be shipped away

● Led my group to unload trucks in a timely fashion

● Move up in positions due to fast learning

● Picked order numbers

● Create invoices

● Sort products according to location and on order Customer Service Skills:

● Answered phones and responded to customer requests and provided information

● Sold product and placed customer orders

● Up sold products and services

● Transferred customer calls to appropriate staff

● Identified, research, and resolved customer issues

● Defuse altercations between members and staff and members to other members WORK HISTORY

C247 Maintenance 2008 - Current

Scientific Research Group July 2002 - present

Security Team Lead

Gemstar Security June 2000 - May 2002

Security Guard

Universal Studios August 1998 - June 2000

Shipping and Receiving

Hollywood Plaza October 1994 - November 1998

Concierge and Security

EDUCATION

Bendale Business Institution Class of 1992

REFERENCES AVAILABLE UPON REQUEST

Clinton McDonald

Contact this candidate