Elizabeth Buttermore

Riverside, CA ***** • (***) 236 – 1170

ad31yh@r.postjobfree.com • LinkedIn

Qualifications Summary

Performance-driven individual with proven ability to implement, manage, and optimize multi-level HR practices.

Human Resources Administration

Adept at facilitating teams in posting, screening, processing background checks, and tracking new hires. Talent for maintaining employee records and setting up corresponding with prospective employees.

Conflict Resolution

Skilled in maintaining a service-oriented environment focused on investigating addressing, and resolving sensitive issues, inquiries, and complaints Excel at nurturing professional relationships at all levels.

Operational Excellence

Capable of managing overall operations, organizing training and development programs, and implementing best practices to meet targeted business goals with unequaled success.

Key Strengths

Adaptable to ever-changing demands of the working environment with a track record of coordinating diverse-natured activities. Leverage exceptional skill set to communicate effectively with staff and customers.

Professional Experience

Retail, GSS – Skills Trainer, Cracker Barrel Old Country Store, Rialto CA 2019 – Present

Execute day-to-day duties involved in greeting and seating guests, taking orders, answering questions, processing payments, managing reservations, coordinating with staff, and ensuring a pleasant guest experience.

Served as a main point of contact to resolve complex issues of customers by providing value-added services.

Trained new employees on effective implementation of procedures.

Business Administration Student, Southern New Hampshire University, Manchester, NH 2019 – 2021

Acquired core knowledge of business models and concepts with a strong understanding of processes and practices to develop leadership, financial, and project/people management skills.

Proactively contributed to Global Studies program to improve global healthcare accessibility.

Lead In-Store Event Specialist, WinCo Foods #33, Fontana, CA 2019 – 2020

Delivered outstanding customer service as well as conducted demo events to increase sales. Served as a store liaison to

ensure continuation of service. Coached new hires on best practices to meet set objectives.

Ensured compliance with WinCo, Premier, and health department guidelines for event specialists.

Checked and maintained equipment, cleaned work area, and documented demo performance.

Club Supervisor, Sam’s Club 6378, Riverside, CA 2016 – 2018

Drove sales and delivered exceptional experiences by conducting demo events in accordance with all company and health code standards. Performed duties related to hiring, training, and processing I9 paperwork, ensuring adequate product for demos, and maintaining compliance with health department guidelines.

Trained a team of 25 event specialists tasked with overseeing all aspects of event planning, from logistics and venue selection to marketing and promotion.

Managed the backroom and equipment, distributed price signs and accurate product information, and maintained health code standards.

Additional Experience

Enumerator, U.S. Census Bureau, 2020 Decennial Census, Riverside, CA

Lead Event Specialist, Sam’s Club 6378, Riverside, CA

Demo Partner, Sam’s Club 6378, Riverside, CA

Education

Bachelor of Science- Business Administration with a concentration in Public Administration, Summa cum Laude

Southern New Hampshire University, Manchester, NH, 2021

Associate of Science in Business Administration & Fine Arts, California State University, Fresno, CA

Certifications

Photography Certificate, Riverside Community College, Riverside CA

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