Rick Matus

Accomplished and refined Server

Las Vegas, NV 89128

ad31xy@r.postjobfree.com

+1-412-***-****

• Results-oriented, dedicated professional with extensive experience in the restaurant and hospitality industries. With a superior passion for wine and great knowledge of fine dining.

• Outstanding customer service skills with proven success in managing multiple priorities simultaneously in fast-paced environments.

• Outgoing, optimistic employee with the ability to get along well with everyone.

• Solid supervisory, mathematical and planning skills.

• Recognized by patrons for providing courteous, efficient service and ensuring positive dining experiences; consistently achieved a following of "regular" customers. Authorized to work in the US for any employer

Work Experience

Senior Server

Michael Anthony’s Cucina - Hilton Head Island, SC

February 2018 to Present

• One of the lead servers

• Opening and closing of restaurant

• Excellent guest relations

• Distinguished and polished service

• Extensive wine and liquor knowledge

Head Server

Vallozzi's Pittsburgh - Pittsburgh, PA

August 2012 to January 2018

imaginative Italian fare restaurant serving dishes of homemade pasta and meats alongside an extensive wine list.

• Head Server

• Supervises wait staff of 8

• Plans/Executes private wine parties with the owner

• Activity inventories total wine cellar for prime sell through of all wines Head Server/Assistant Manager

Meat & Potatoes - Pittsburgh, PA

June 2011 to September 2012

June 2011-September 2012

Proclaimed as Pittsburgh's first Gastro Pub. An award winning concept located in Pittsburgh's Cultural District

Head Server/Assistant Manager

• Promoted to position for consistently demonstrating ability to manage high customer volume Successfully during peak periods.

• Supervised wait staff of 11 and completed weekly schedule to ensure appropriate coverage.

• Hired, trained and guided new employees in restaurant operations.

• Ordered supplies and confirmed adequate inventories.

• Served guests in a upbeat casual manor with fine dining technique Achievements:

Constantly top tier in sales and guest satisfaction. Improved managerial knowledge in all aspects including team building, product knowledge, and inner workings of a restaurant. Head Server/ Manager

Andora Restaurant Greentree

November 2009 to June 2011

- November 2009-June 2011

A stylist style restaurant serving American entrée's with fine wine/cocktails Head Server/ Manager

Managerial Duties:

• Assisted in team building and training

• Assisted in developing wine list, cocktail menu, beer list and trained staff in products and sales techniques.

• Booked private parties and sold or up-sold various packages to clients.

• Prepared tables and dining area for service; coordinated room arrangements for large parties.

• Provided prompt, friendly service and completed daily cash reconciliations.

• Updated menus with daily specials; advised kitchen staff on special dietary requests. Head Server Duties:

• Train new team members

• Insure rest of staff carry out opening and closing duties

• Exceed guest expectations

Achievements:

Earned top sales on a weekly basis amongst servers. Learned the ins and outs of booking parties. Effectively learned to sell and up sell clients with costing company very little i.e. heavy inexpensive pastas, individual appetizers, etc. made clients feel as they were getting what they want not being sold. Found ability to work within client budget and exceeding client expectations. Head Server/Trainer

Sonoma Grill

December 2004 to 2009

- December 2004-2009

A west coast wine bar and kitchen serving well over 300 wines. Serving Tapas style food in a casual, fine dining atmosphere in the heart of the cultural district. Head Server/Trainer

• Trained majority of new staff

• Assisted with writing training program, service guidelines, table settings, and opening /closing procedures

• Assisted in wine list, liquor lists, beer lists and trained staff in those products

• Lead server on most large parties, assisting management in directing up to 7 course menu usually coursed with wine.

• Handled majority of "high end" and important guests

• Top high end wine sales consistently in the company Hickory Heights Golf Course - May 2000-2002 and 2004-2008-PT Education

High school or equivalent

Skills

• Banquet Experience

• Restaurant Management

• Serving Experience

• Restaurant Experience

• Guest Relations Experience

• Assistant Manager Experience

• Upselling

• Culinary Experience

• Event Planning

• Supervising Experience

• Kitchen Experience

• POS

• Profit & Loss

• Leadership

• Cooking

• Office Management

• Human Resources

• Guest Services

• Inventory Control

• Cash handling

• Hospitality

• Basic math

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