* ****** ******

Yonkers N.Y *****

C-347-***-****

ad31xe@r.postjobfree.com

VIRGILIO PRENSA

SUMMARY OF QUALIFICATIONS:

Over ten years of administrative, logistics, and executive-level experience.

Strong communication skills, both verbal and written.

Ability to work in fast environment and complete multiple projects within deadline.

Fluent in Spanish

SKILLS:

Microsoft Windows 2012 Microsoft Office 2012

VendorCentral Quick Books

GXS/Inovis EDI

MBI Hot Docs/File Site/Practice Management

Tradestone Fluent in Spanish both written and Verbal

Apparel Magic RMS ON-LINE

PROFESSIONAL EXPERIENCE:

2023-2023 Operations Manager Vigo Industries

Organizes, directs and ensures the efficient operation of all and 3PL facilities and ensures the shipping rate is at 99%

Identify, assess and maintain KPI’s for 3PL’s and make recommendations for continuous cost improvement.

Evaluate SOP’s and ensure they are consistent and adhere to all 3PLs

Responsible for creating and supporting a positive work environment by observing and coaching employees

Manage the relationships with carriers (FEDEX, UPS)

Responsible to drive on time pickup and delivery metrics, cutting out the variability in the network and ensuring that our customers receive their order when we promised

Identifying, containing, and resolving issues relating to fulfillment and inbound/outbound shipping

Ensure that optimum levels of packaging, and supplies are maintained for 3rd party warehouses and replenish inventory as needed

Working with approved Drayage and LTL carriers to determine availability and obtain freight rates Ensuring timely pick-up and delivery of cargo.

Setting performance metrics for team members and work with team members to ensure all metrics are met

Working with customers, carriers, and warehouses to resolve issues with shipments

Ensuring timely updates of shipment details and updating system timely to meet deadlines

Forwarding completed shipment details to both internal colleagues and external customers

Work with team in the evaluation of transportation KPI’s

Assure training and education of the department staff and initiate cross-training. 2021-2023 Director of Operations Trident Global

Work with Outside Sales Reps and Trident Group management to determine appropriate inventory levels, suggest POs to overseas factory team, and follow the manufacturing and logistics trail from factory to US warehouse.

Formulate appropriate pricing strategies for each program predicated on estimated cost of 3PL operations, TGI revenue targets, and customer program costs.

Assist freight forwarders in landing the goods into US warehouse.

Manage receivables from warehouse and EDI provider and confirm actuals are in line with contract.

Increase profitability and revenue through logistic and operations protocols in accordance with mutually agreed upon KPIs

Liaise with EDI provider, and manage EDI vendor portal, electronically accept retailer POs and develop system to track invoices due from the retail partner.

Manage incoming POs from brick-and-mortar customers (both manual and EDI), confirm availability of goods, insure on-time shipment, and invoicing to the retail partner. Follow up on payments and past due balances.

Continually monitor and analyze supply chain costs and make recommendations to reduce expenses and increase revenue.

Insure 98% on time performance metric as required by Ecommerce partners.

Study and maintain functional awareness of customer’s logistics manuals and vendor compliance protocols. Suggest best practices to ensure compliance.

Interact with vendor traffic department as required and assist in timely shipments as required by POs.

Assist in any functions and processes which fall into traditional operations roles as requested by CEO and/or VP of Operations

2019-2021 Fulfilment/ Logistics Manager Stony Clover Lane New York, NY

Daily management of team of twenty-five. Including hiring, scheduling and management of workday.

Works daily with a 3PL warehouse.

Negotiations of all freight carriers’ domestic and international, to help lower cost and increase margins for sales.

Creates and uploads UPC’s and SKU for all products.

Works closely with VP to strategize on new procedures to increase productivity.

Monitors inventory across on a weekly basis, creating reports finance, sales team and production.

Ensuring all orders are shipped complete and precise.

Processes all EDI orders in portal, ensuring tagging, labeling and packaging are compliant and accurate.

Coordinates all routing for EDI, process of BOL and SLI.

Created new processes for shipping to increase productivity. Including processes of return, new product and shipping.

Overseeing the conversion from Shopify to NETSUITE, with the emphasis on inventory and product transfer.

2012-2019 Logistics/ Operations Manager Sachin + Babi New York, NY

Manages all customer communications by e-mail, and over the phone.

Handles all data entry, and reviewed all reports generated for shipping and logistic reports.

Uses in house system SCHEME and APPAREL MAGIC to pick, ship and invoice all orders including cancelling and editing existing orders.

Communicates with third party warehouse on a daily basis to discuss shipping duties including but not limited to daily department stores, boutique and online shipments, returns, and inventory updates.

Coordinates shipments with U.S customs and all other U.S agencies to expedite shipments.

Prepares all Air-Ocean import and export documents to comply with international trade rules and regulations for both China and India.

Sets up all production high volume shipments with both factories in China and India to ensure an effective quality control process and proceed with preparing client’s shipments.

Creates UPCʼs/GTIN-12 numbers for styles that are then uploaded onto GXS/Inovis catalogue.

Monitors and tracks the flow of inventory in and out of third party warehouse on a daily basis.

Actively works with CFO on all inquiries involving payment and shipping issues.

Handles queries from customers, subsidiaries and overseas offices regarding order documents and shipments.

Processes all ECOMMERCE orders, using Shopify and Farfetch in a timely manner.

Captures all ECOMMERCE payments, including but not limited to customer refunds.

Prepares ECOMMERCE shipments using ordercup.

2007-2012 Logistic Manager Eugenia Kim New York, NY

Coordinated all documentation for overseas shipments, including legalization of documents. Including commercial invoices, certificate or origin, NAFTA, SED, and SLI.

Worked directly with CFDA award-winning designer and CEO, Eugenia Kim to direct company logistics and shipping as well as assisting general office/operations management. Including expansion of office space.

Monitored order allocations from production department to ensure product was shipped on time before cancel date.

Worked closely with DHL, FedEx, UPS, and freight forwarder representatives to develop the most cost effective and efficient shipping strategies for the company. Including but not limited to negotiating terms.

Managed all import boat shipments, from the time parcel leaves warehouse until it is received.

Processed all EDI documents for major companies Macy’s, Saks, Bloomingdales, Amazon, Bergdorf Goodman, Neiman Marcus, Lord and Taylor and Zappos.

Provided customer service to all customers in relation to shipping, payment and collections.

Synchronize all Chargeback and Rebates including resolutions for clients’ disputes/complaints.

2006-2007 Shipping Manager Yigal Azrouel New York, NY

Responsible for all data entry, order management and for shipping/ receiving all.

Processed and completed orders for trunk shows, retailers, and VIP specials

Establish effective inventory process to manage and track past, current and future stock.

Utilized EDI to expedite invoicing and data management on MBI program.

Conducted of ensuring proper effectuation of shipping documentation, daily logistic operations, including but not limited to recording inventory, processing invoices and, revising change orders.

Assisted Production Manager with scheduling and fabric inventory.

Maintained the company’s website including but not limited to updates and orders.

Analyzed and submitted memos reflecting the merchandise dollar amounts shipped daily and weekly.

Handled all shipping of product to various venders both domestic and international including U.S Customs.

2002-2006 Invoice Coordinator/Data Entry Specialist QRS Corporation, New York, NY

Entered all relevant information that pertained to advance shipping orders, invoices and labels.

Corresponded and communicated with vendors, clients, and sales representatives for various corporations.

Responsible for training all new employees.

Assisted production managers with labels and ASN’s.

Organized and created spreadsheet documents in Excel format.

Archived all documents on the server which obtained clients information.

Analyzed and troubleshoot all EDI data from customers and retailers. EDUCATION:

Lehman College, Bronx NY

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