Blake W. Heidinger

**** ***** **

Port Charlotte, Fl 33952

Phone: 415-***-**** (cell)

Email: ad31u9@r.postjobfree.com

College of Marin

Omak High School (Class of 2002)

Employment/ Community Service

Pool Supervisor, Kimpton Surfcomber Hotel, Miami, FL (January 2021-Present)

-Train new employment for Pool Team

-Responsible for colleagues following necessary duties during shift

-Overseeing the pool, cabanas, and back property

-Work with security, front desk, food and beverage, engineering, and housekeeping

-Provide guests with towels and poolside seating

-Retrieve clean towels from laundry, some heavy lifting, move umbrellas

-Make reservations for Cabanas, Daybeds, and Sun-loungers

-Connect guests with restaurant servers

-Deliver complimentary bottles of Champagne

-Preparation for opening and closing outside pool area Stocker, Costco Roseburg, OR (September 2020-December 2020)

-Stocking full sections in Foods and Sundries

-Merchandising, on the floor, customer service

-Printing out sign labels for prices/instant saving prices

-Cashier assistant, frontend, carry outs to vehicle

-Keeping the isles straight, clean, and organized

-Carts

Bellman, Viceroy Santa Monica (April 2019-September 2020)

-First contact for guests, greet guests with welcoming attitude

-Assist guests to room with luggage and belongings

-Provide assistance to front desk, concierge, and valet

-Reserve and manage transportation for guests

-Deliver mail, packages, parcels to guest

Barback, Viceroy Santa Monica (August 2017-April 2019)

-Liquor order

-Preparation for opening and closing bar, multitask projects

-Product knowledge of beer, liquor, and wine

-Customer service, bartending and making drinks for servers

-Banquet duties including setting up and taking down Bellman, Viceroy Hotel Zeppelin SF (June 2016-April 2017)

-First contact for clients/guests staying at hotel

-Deliver excellent customer service

-Accompany guests to room with luggage and belongings

-Assist multiple departments within the hotel (valet, maintenance, front desk)

-Responsible for hotel access key

-Reserve and manage transportation for guests

Barback/Bartender, Lion Pub (March 2015-June 2016)

-Responsible for open/close of bar

-Keyholder/safe and money deposit

-Beer and liquor order

-Customer service

-Specialized in cocktail house drinks

-Management duties (new hire training)

Crew Member, Trader Joes (August 2011-May 2015)

-Cashier

-Responsible for inventory/ordering for three sections of store

-Received deliveries and ensured all product was accounted for

-Excelled in customer service

-Responsible for keeping store clean/organized

-Stocking/spoiling out product

Collections Manager, Grange Debris Box (June 2006-2008)

-Keep track of client’s overdue balance

-Researched invoices

-Created client profiles using computer software ACT

-Dispatched drivers to locations for drop off/pick up Skills:

-Microsoft Word/Proficient in POS systems and register work

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