Cheryl “Cherie” L. Faile

**** * ******* ** *** **0

Fort Collins, CO 80528

303-***-**** cell

ad31to@r.postjobfree.com

OBJECTIVE

I am looking for part-time work to supplement my retirement income. I am motivated to contribute to a team where I can utilize my skillset as a multifaceted professional.

ACHIEVEMENTS

2017- 30 Year Retirement Award from the US Postal Service

2016 - $500 Spot Award - Taking on Extra Work

2016 - $250,000 Contracting Officer Warrant Awarded

2011-2015 – Participated in several interview boards to promote employees.

08/2009 – Invited to participate in a Lean Six Sigma Project

2005 - $1000 Special Achievement Award - PEG Safety

7/2004 - $750 Special Achievement Award - PEG Safety

5/2004 - Graduated With Distinction from Trinidad State Jr. College - Associates of Applied Science in Occupational Safety and Health.

2002- Created and provided local training on Postal Safety and Accident Form Utilization

2002-2004 Self Taught Computer Technology; Building and maintaining personal computers.

2001 - NIOSH Full Tuition Scholarship to complete the OSHA Degree

2001 - $1000 Special Achievement Award; Safety

2001 - Created PEG Safety CD; Created & taught training class on PEG - Safety for Area 2

1998 - Assoc. Supervisor Program Trainer

1999-2017 – Conducted presentations to various audiences on a variety of subjects.

1999 – Self-taught in DOS and Microsoft computer programs

12/98 - $500 Performance Award

08/96 - Starred in Silver Award winning Postal Children’s video for PBS Channel 6

10/94 through 08/95 - Taught MODS (Management Operating Data System) module, in monthly Supervisor Training School

02/93 - Letter of Appreciation for creating and teaching Loop Mail training sessions

03/93-08/93 - Loop Mail Detail-Trained supervisor and employees in various Post Offices in Colorado and Wyoming. Made Training Video

03/1993 - Created a Loop Mail Training Video for distribution to Post Offices

07/93 - American Biographical Institute 2000 Notable American Women

07/93 - American Biographical Institute Woman of the Year Award Nomination

1978 - Full Tuition Scholarship for Speech and Drama

PROFESSIONAL EXPERIENCE

Arise Customer Service – Working from home 2017-Present

Business Owner – Phenomenal Photography, LLC 2016-Present

Plexus Worldwide – Ambassador 06/2017-2020

PROFESSIONAL EXPERIENCE (Continued)

United States Postal Service March 28, 1987 – March 31, 2017

USPS Headquarters Field Unit Aurora, Colorado 10/06/2014 – 03/31/2017

Purchasing & Supply Management Specialist/Contracting Officer

I was a Contracting Officer and buyer for snow and landscaping services for Post Offices throughout the United States. I wrote over 320 contracts in a short two and a half years. In Fiscal Year 2016 I analyzed and negotiated 1.25 million dollars in snow removal service cost savings. In quarter one of Fiscal Year 2017, I analyzed and negotiated over one million dollars on snow removal service costs. I prepared presentations and participated in knowledge sharing sessions with the entire Supply Management Services Portfolio. In my time as a contracting officer, I performed over 330 contract actions: more than any other team member.

USPS Headquarters Field Unit Aurora, Colorado 08/27/2011 – 10/06/2014

Purchasing Shared Service Center (PSSC) Tier 2 Purchasing Specialist

I provided leadership to the Tier 1 Purchasing Specialists. Working directly with contracting officers, I conducted extensive research of purchasing policies of the USPS to write “scripts” to be applied to requisitions declined by the Tier 1 specialists. I created, conducted, and analyzed the Customer Satisfaction Survey for the Purchasing Center. The data was used to improve customer satisfaction and employee performance but was also used in determining pay increases in the Pay for Performance Program. I rewrote many of the training materials for our department and trained new employees.

USPS Headquarters Field Unit Aurora, Colorado 03/15/2010 - 08/26/2011

Purchasing Shared Service Center (PSSC) Tier 1 Purchasing Specialist

At the PSSC, I was a Helpdesk Specialist guiding and advising Postal employees in proper purchasing procedures. I identified spending violations on requisitions and made recommendations for the appropriate or alternate method of purchasing while encouraging cost reduction. The PSSC conducted teleconferences to train internal business partners on proper purchasing procedures; I assisted in creating material for the training and was one of the presenters.

USPS Boulder CO Post Office 09/01/1999 - 03/14/2010

Supervisor Customer Service Support

In addition to supporting the Postmaster by preparing presentations and working on special projects, I was also responsible for the following duties at the four (4) Boulder Postal Facilities:

Attendance Control Purchasing

Accounts Payable Capital Property Budget/Finance Hiring

Purchase Card Approving Official Safety Program

Material Accountability Officer Building Mechanic Supervisor

PROFESSIONAL EXPERIENCE (Continued)

I monitored 177 blue mail collection mailboxes for graffiti or damage; maintained records for 13 Commercial Mail Receiving Agencies (i.e. The UPS Store) and monitored and audited 6 Postal Contract Stations. I created and presented training on various projects, including Safety, to the employees of the Boulder Post Office and Postal employees around the states of Colorado and Wyoming.

USPS Denver General Mail Facility (GMF) 09/22/2007 - 07/19/2008

Family Medical Leave Act (FMLA) Coordinator (Detail Position)

FMLA Coordinators at the GMF enforce the Family Medical Leave Act Law and its application for all Colorado and Wyoming Postal employees. It was important to me that both the employee and the Postal Service were protected under the purview of the FMLA. I approved/disapproved requests for FMLA, sending correspondence to employees, management, and Health Care professionals.

USPS Denver National Distribution Center (NDC) 09/01/2005 - 01/01/2006

Safety Specialist (Detail Position)

The Safety Specialist at the Denver NDC is responsible for the safety program for hundreds of craft and management employees, 24 hours a day. I Chaired Labor Management Safety and Health meetings, monitored the chemicals entering the facility, including analyzing the Material Safety Data Sheets. Responded to OSHA complaints, conducted facility inspections, and prepared for the Program Evaluation Guide (PEG) Safety Audit. I advised management and craft on safety concerns and issued weekly safety talks that I often had written myself. I took advantage of the opportunity to rewrite the safety Standard Operating Procedures and many other safety documents that were required to be on file at the facility.

USPS Boulder CO Post Office 01/15/1997 - 09/01/1999

Supervisor Customer Service

I supervised up to 70 employees in the Delivery Distribution Unit at the Boulder Valmont Station. I was responsible for safety, timekeeping, and scheduling in addition to making sure the mail was processed and dispatched on time. This included overseeing the operations of 6 Delivery Barcode Sorting Machines, a large parcel sorting area and many manual letter and flat sorting cases.

USPS Denver General Mail Facility (GMF) 12/29/1990 - 01/15/1997

Supervisor Distribution Operations

In 7 years as a certified supervisor at the Denver Processing and Distribution Center, I was afforded the opportunity to learn the entire flow of mail processing. I supervised the manual outgoing operation for most of the time, but also spent time supervising dock operations. As a manual operation supervisor, I relied on mostly allied help to get the mail processed and dispatched in a timely fashion. Normally I ran the operation which staffed 90 employees, with the assistance of one acting supervisor. Through careful planning, I was able to accomplish efficient processing and dispatch discipline. I was commended for my abilities and efficiency in a study conducted by the Postal Inspection Service.

PROFESSIONAL EXPERIENCE (Continued)

USPS Denver General Mail Facility (GMF) 07/15/1996 - 01/15/1997

Assistant to the Senior Manager Distribution Operations (Detail Position)

As the Assistant to the Senior Manager of Distribution Operations, I tracked and researched mail delivery failures, filtered and responded to email sent to the Senior Manager, on his behalf, and worked on special projects. One special project required that I submit a request to the Western Area Office for 2 additional Managers, Distribution Operations. Conducting extensive research of workload versus management workhours, I was able to compile the appropriate documentation and wrote the request to get the positions approved.

USPS Denver General Mail Facility (GMF) 01/01/1996 – 07/01/1996

Manager Distribution Operations (MDO) (Detail Position)

As an MDO at the Denver General Mail Facility, along with 2 other MDOs I managed 35 supervisors and approximately 1500 craft employees on the swing shift. Everything surrounding mail processing and delivery is contingent on deadlines and the impact on down-flow operations. I was responsible for coordinating mail processing operations, ensuring smooth flow of the mail through the facility, and making timely dispatches from one operation to another and then out the door of a 600,000 sq. ft. facility.

USPS Denver General Mail Facility (GMF) 03/28/1987 – 12/29/1990

Multi-position Letter Machine Clerk (MPLSM)

This was a lesson in humility. I was a part-time flexible clerk, meaning I worked whenever and however many hours I was needed. Part-time in the Postal Service means from 40 to 72 hours a week; not what I was expecting. I worked the swing shift and made it my quest to learn all I could so that I would not be at the mercy of inept managers for the rest of my life.

USPS Denver General Mail Facility (GMF) 01/01/1990 - 12/19/1990

Supervisor Distribution Operations (SDO) (Detail Position)

This was my first detail as a supervisor in the US Postal Service. I learned about union contracts and issuing corrective action; I removed my first employee from the USPS. I learned how to manage a large workforce and utilize allied help. Having recently come from the private sector, I was not hesitant to hold employees accountable.

Pester Marketing Denver, CO 08/1984 – 03/27/1987

Convenience Store Manager

I performed every duty of a business owner from hiring to purchasing. I waited on customers, conducted inventory daily, ordered gasoline and merchandise, calculated profit margin, conducted price comparisons and calculated payroll. I even wrote the payroll checks for my employees. After being robbed at gunpoint twice in one week, I felt it was time to find a new career even though I enjoyed the job.

EDUCATION

Columbia College

05/01/2010 - 07/22/2011

Aurora, Colorado, USA Bachelor of Science Degree

Trinidad State Junior College

01/06/2002 - 05/15/2004

Trinidad, Colorado, USA

Associate Degree

Front Range Community College

09/01/1991 - 05/14/1992

Westminster, Colorado, USA

Associate Degree in General Studies

University of the Ozarks

09/01/1979 - 05/15/1981

Clarksville, Arkansas, USA

Undergraduate Studies

Mid Plains Community College

09/01/1978 - 05/15/1979

North Platte, Nebraska, USA

Undergraduate Studies

Brule Public School

09/01/1974 - 05/14/1978

Brule, Nebraska, USA

High School Graduate

ASSOCIATIONS

1993-Present - Church Volunteer

2003-2011 Sherrellwood Little League Player Agent and Volunteer

SPECIALIZED TRAINING (Not all Inclusive)_

11/15/2016 11/19/2016 Defense Acquisition University CLC 47 Contract Negotiation Techniques

10/14/2015 12/14/2015 Defense Acquisition University CON 124 Contract Execution

07/01/2015 08/24/2015 Defense Acquisition University CON 121 Contract Planning

07/21/2015 07/24/2015 Cost and Price Analysis

06/23/2015 06/26/2015 Legal Consideration-Contract Law

05/01/2015 06/10/2015 Defense Acquisition University CON 100 Shaping Smart Business Arrangements

04/01/2015 04/01/2015 Contracting Officers Representative

03/03/2015 03/03/2015 Law Redress

07/30/2014 07/31/2014 Freedom of Information Act (FOIA)

05/09/2014 05/09/2014 No Fear Act

SPECIALIZED TRAINING (Not all Inclusive)_Continued

04/15/2014 04/15/2014 Ethics Training

04/05/2014 04/05/2014 System Purchase Card Program Training

12/03/2013 12/03/2013 Interviewer Training

11/20/2013 11/20/2013 Essentials of Interviewing and Hiring

07/30/2012 07/30/2012 Accenture Supply Chain Academy Procurement Concepts

07/30/2012 07/30/2012 Team Management

07/09/2012 07/09/2012 The Importance of Diversity

07/09/2012 07/09/2012 Accenture Supply Chain Academy Introduction to Supply Chain

07/09/2012 07/09/2012 Accenture Supply Chain Academy Pitfalls and Opportunities

06/11/2012 06/11/2012 Accenture Supply Chain Academy Supply Chain Planning: Introduction

05/15/2012 05/15/2012 Accenture Supply Chain Academy Introduction to Supply Chain: Basics

10/07/2011 10/07/2011 Accenture Supply Chain Academy Buying Services Statement of Work

09/01/2011 09/28/2011 Accenture Supply Chain Academy Contracting for Supply Professionals

09/21/2011 09/21/2011 Interpersonal Communication: Listening essentials

09/14/2011 09/14/2011 Customer Service Over the Phone

08/05/2010 11/03/2010 Supply Chain Academy Visibility: The Current Focal Point

04/14/2010 10/11/2010 Introduction to Computer Networks (ICN)

04/07/2010 07/06/2010 Inbound Call Center Management: Leadership

03/23/2010 06/21/2010 Laws, Provisions, and Clauses

03/17/2010 06/15/2010 Supply Principles and Practices Overview

03/15/2010 06/13/2010 Call Center Communication Skills

05/28/2010 05/28/2010 Accenture Supply Chain Academy Basic Inventory Concepts

05/17/2010 05/17/2010 Supply Chain Academy Allocation and Order Promising

04/26/2010 04/26/2010 Supply Chain Academy Establishing Relationships with Suppliers

04/14/2010 04/14/2010 Supplying Principles

02/28/2010 02/28/2010 Supply Chain Academy Basic Inventory Concepts

12/22/2009 02/20/2010 Interviewer Training

11/18/2008 11/19/2008 Accountability Financial Procedures

03/22/2007 03/22/2007 Leading & Managing at a Higher Level

02/06/2007 02/06/2007 Effective Communication Skills

02/03/2006 02/03/2006 Motivation: Dream it, Walk it, Believe it

02/03/2006 02/03/2006 Team Problem Solving

12/16/2004 12/16/2004 Sexual Harassment

11/19/2004 11/19/2004 Communication Tips

05/05/2004 05/05/2004 Improving Communications

03/24/2004 03/24/2004 Dealing with Difficult People

03/18/2004 03/18/2004 Communicating Non-Defensively

01/30/2004 02/27/2004 Conflict Management

09/11/1997 09/11/1997 Labor Relations

08/21/1997 08/22/1997 Recognizing Performance

REFERENCES

Gina Munoz ad31to@r.postjobfree.com Retired US Postal Service Delivery Programs

Jocelyn King 719-***-**** ad31to@r.postjobfree.com Occupational Safety Program Chair/Faculty, Trinidad State Junior College

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