Tabitha Shannon

Albany, GA *****

ad31tf@r.postjobfree.com

+1-229-***-****

Reliable service -focused nursing professional with excellent patient care and charting skills gained throughout the years experienced as a Certified Nursing Assistant. I'm compassionate and technically skilled in attending to patients in diverse healthcare setting. Medication Administer, CPR and First Aid Certified.

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Navient - Remote

August 2023 to Present

Customer service representatives are the first line of defense in ensuring customer needs are met, issues are resolved, and satisfaction is guaranteed. It’s a dynamic and fulfilling job requiring diverse skills, including exceptional communication, quick thinking, and time management prowess. Unit Secretary

Phoebe Putney Health System - Albany, GA

October 2021 to August 2023

Clerical occupation, phone service, filing documents, assist with orders, scheduling appointments, stocking products and assisting patients with follow up and discharge information. Remote Customer Service Representative

Teleperformance - Albany, GA

January 2020 to October 2021

Work from home assisting AT&T with sales of products, internet, home phone service and other products CNA - Certified Nursing Assistant

PruittHealth palmyra - Albany, GA

January 2017 to March 2019

• Worked in a nursing home and nursing facility

Juvenile Correctional Officer

Terrell RYDC - Dawson, GA

August 2018 to February 2019

Supervising youth throughout facility. Making sure youth are safe and rehabilitate youth to become law abiding citizens.

CNA - Certified Nursing Assistant

Easter seals of Georgia - Albany, GA

October 2016 to May 2018

Direct support professionals (DSPs) are people who work directly with people with physical disabilities and/or intellectual disabilities with the aim of assisting the individual to become integrated into his/her community or the least restrictive environment.

CNA Supervisor

Evergreen Assisted Living

2013 to 2018

Provides assistance to a specific resident population with activities of daily living while orienting new CNA staff to the work environment. The Team Leader represents their assigned living area in staff meetings, including but not limited to the Safety Committee, Quality Assurance, Infection Control, and special projects.

CNA - Certified Nursing Assistant

Res-Care

2009 to 2013

Provides resident care. follows infection control guidelines Assists with the delivery and set-up of food trays. Assists and/or feeds residents as assigned. Serves between meal and bedtime nourishment as assigned. Encourages and assists residents with daily living activities. Education

Associate in Criminal justice

Grantham University - Work at Home

February 2012 to February 2016

Skills

• HIPPA (10+ years)

• MEDICAL RECORDS (10+ years)

• PATIENT MONITORING (10+ years)

• SCHEDULING (5 years)

• TESTING (10+ years)

• Infection Control Training

• Developmental Disabilities Experience

• Medical Scheduling

• Medical Office Experience

• Home health

• Medication administration

• English

• Customer service

• Medical records

• Clerical experience

• HIPAA

• Vital signs

• Laboratory experience

• Medical terminology

• Typing

• Front desk

• Phone etiquette

Certifications and Licenses

CPR

Certified Nursing Assistant (CNA)

December 2000 to April 2024

CPR Certification

CNA

Additional Information

Nursing Skills:

- Patient care safety - Vital Signs & Patient Monitoring

- Medication Administration - Diagnostic Testing

- Scheduling Doctor Appointments - Privacy/ HIPPA Regulations

- Electronic Medical Records - Patient Advocacy and Support

Contact this candidate