Sangavi A R

Pasadena, California, United States ad31sy@r.postjobfree.com +1-626-***-**** linkedin.com/in/sangavi-a-r SUMMARY

Experienced and results-driven Software QA Analyst with 10+ years of experience in various testing processes. Skilled in Test Planning, Design, Execution, Defect Reporting and various testing process. Strong leadership abilities that inspire team confidence and respect, while motivating team members in a creative and effective manner. Having domain expertise on Retail, Consumer Goods, Banking and Insurance, Looking to further enhance my skills and contribute to a dynamic team in a challenging work environment.

EDUCATION

Master's degree, Information Technology

Vellore Institute of Technology • March 2018

BCA, Computer Applications

Vivekanandha college/Periyar University • 2013

CERTIFICATIONS

Jira Fundamentals Badge - Atlassian • 2024

Certified ScrumMaster (CSM) - 2021

ISTQB® Foundation Level - 2019

Certified Software Quality Analyst (CSQA) - 2018

Certified Tester Foundation Level (CTFL) - 2016

SKILLS

Industry Knowledge: ALM, QC Tools, Test Cases, Black Box & White Box Testing, Software Development Life Cycle (SDLC), Project Management, System Testing, Defect Tracking, Workday Testing, Requirements Analysis, Documentation, Troubleshooting, Software Quality Assurance, Software Testing, Quality Management, Agile and Waterfall, End to End testing. Tools & Technologies: Eclipse, GitHub, Jenkins, DB2, HCM, Oracle SQL Developer, Selenium, Postman, SoapUI, Qtest, JIRA. Interpersonal Skills: Problem Solving, Team Coordination, Team Management, Leadership, Proactive, Fast learner. EXPERIENCE

Software QA Analyst

Vavera LLC – Northwestern Mutual Jul 2023 - Present, USA · Remote

Analyzing requirement, identifying test scenarios, designing tests to cover those scenarios, conducting peer reviews of test plans and cases, and executing tests to verify that the software meets.

Interact with team members, developers and business analysts to meet project needs, and maintaining communication throughout the process.

Test Status Reporting (TSR) and Defect Management to summarize the testing efforts and outcomes, and reporting defects in JIRA.

Establishing timelines and assembling teams to carry out testing assignments within those deadlines.

Performed Black box, White box testing for test scenarios and run other test scripts using Eclipse tool.

Write automation test scripts using Selenium framework and modify complex SQL queries based on the test scenario needs.

Co-ordinate with stakeholders to ensure that the final product meets their expectations and adheres to established quality standards, this involve final reviews and sign-offs to approve the release of the software. Test Lead

Wipro Technologies - Kohl’s Nov 2020 - Nov 2022, Chennai, India.

Lead the test team in Critical Cloud migration(Kohl's) testing project which targeted to reduce the Annual Run Rate of maintaining mainframe systems from $11.9 M to $ 4.5 M.

Lead and guided team of 12 to prepare test case to cover 700+ scenarios for several Mainframe components.

Review the test artifacts to ensure the quality of test plans and guided team to create automation scripts in selenium.

Provided guidance to use REST,SOAP using Postman, SoapUI tools and file transfer using MFT, SFTP.

Over 250+ defects logged and tracked in JIRA during the testing phase this achieved better system performance, successful Integrations, 500K $ cost savings by avoiding additional testing.

Send Daily Status Reports(DSR), Test Summary report(TSR) on testing progress in sprint calls for Agile methodologies.

Collaborate closely with project developers, quality assurance team members, and business analysts, fostering a cooperative environment for successful project outcomes.

Overcome the challenges like lack documentation, Integration setup, Data validation, Data Sensitivity, Performance issues during testing phase and conducted Lessons learned, RCA and best practices review with stakeholders to avoid in future.

Achieved 100% successful test completions with in timeline and increased the overall project productivity and performance rate. QA Engineer

Wipro Technologies - Kohl’s May 2017 - Oct 2020, Chennai, India.

Responsible for requirement Analysis and Test Scenario Identification in Cloud Migration project(Kohls) which consist 105 Applications across 7 different domains ( Merch, Logistics, Marketing, Finance, Enterprise, Stores, Infrastructure).

Served as key member on creating Test Design and Peer Reviews to cover scenarios for 1300 CICS Screens & 200 Non Screen CICS Transactions, 4000+ Batch Jobs, 25 Third Party Products, 1000+ Integrations & 8 Devices.

Analyzing COBOL Programs to understand their logic, generate test scenarios, and prepare corresponding test cases.

Performed Test Asset Preparation, Baseline test, Unit Test, System Integration Test, Regression, Smoke Test, Compatibility Test, Device Test, Sanity Test and performance testing.

Used GitHub and Jenkins tools during the testing phase for job related scripts.

Created and modified SQL scripts for database-level validation for CICS transactions.

Review DSR, WSR, TSR, project decks, monthly metrics, RCA and project closure reports and present in Scrum call.

Use Qtest for mapping requirements, designing test cases, and executing test cases.

Log defects in tools like JIRA, ServiceNow and actively track them until closure, ensuring timely resolution and communication.

Saved $300 K in 2018, $ 800 K in 2019 by appropriate resource loading and effective planning of testing activities. QA Engineer

Wipro Technologies - Kohl’s Nov 2015 - May 2017, Chennai, India.

Served as SME in Workday HCM and expertise with Integration Testing, Data Setup and Scenario based validation.

Created the QCoE deliverables, Requirements traceability, Test plans, Daily Status, Deployment Readiness, Test results, Test summary and Root-cause defect reports.

Used HP ALM and JIRA tools during the testing phase.

Completed Integration testing for 148 integration's that include payroll dependent and non-payroll integration's.

Involved in Problem Solving, Root Cause Analysis and documenting Lessons learnt during Warranty support phase.

Gained knowledge on Kainos Smart Tool used for Workday automation, regression testing and functional test execution.

Played a key role in continuous improvement practice to enhance efficiency, effectiveness, and quality. Identifying areas of improvement, proposing process enhancements, and implementing industry best practices. Test Engineer

Wipro Technologies - Kohl’s Feb 2014 - Oct 2015, Chennai, India.

Review the requirements to ensure that the software meets all aspects of the system in Agile methodology for Content management system.

Based on User Story designed the Test Cases, Test execution, status tracking in HP ALM.

Use Censhare tool to execute the designed test cases to validate multiple modules in application like E-Com, Tab, MITT, Mobile.

Performed defect logging, defect tracking, defect report in JIRA.

Executed 200+ test cases during Web application testing over 25+ sprints.

Attending Daily Scrum Calls to discuss the progress, deliverables, test planning, addressing issues during testing.

Achieved a start performer award for finding out more defects across the test phase.

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