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Customer Service

Location:
Chicago, IL
Posted:
March 01, 2024

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Resume:

JASMINE MARSHALL

ad31rl@r.postjobfree.com 773-***-****

CORE COMPETENCIES

•The ability to develop, maintain, and strengthen partnerships via collaborative relationships with external partners across a variety of entities.

•Provide core social and emotional support via programming to create a holistic culture of team building, negotiating, and problem solving.

•Expert in creating, executing, and maintaining project scope, budget, and quality.

EDUCATION

Larry’s Barber College

•2012 Illinois State Board of Barbering Certification

Thornridge Highschool

•2006 Graduate

EXPERIENCE

Barber SheKutGood LLC, Chicago, IL 2012- Present

•Welcome clients and consulting with them on their desired hairstyles.

•Cut and trim hair according to clients' instructions.

•Style hair using chemical solutions and styling tools.

•Shave, trim, and shape clients’ beards and mustaches.

•Wash and condition clients’ hair.

•Provide hair treatments and coloring.

•Ensure that combs, scissors, razors, and other instruments are cleaned and sanitized after each use.

•Supervise apprentices and trainees.

•Provide face, scalp and neck massages.

•Provide hairstyle suggestions to clients.

Assistant Basketball Coach Chicago Vocational High School, Chicago, IL 2019 - 2021

•Assists the Head Basketball coach with instructing players in the rules, regulations, equipment, and techniques of the sport.

•Organized and directed individual and small group practice activities/exercises as directed by the head Basketball coach.

•Assessed player’s skills, monitors players during competition and practice, and keeps the head Basketball coach informed of the athletic performance of students.

•Assisted with determining game strategy.

•Assisted the head Basketball coach with supervising athletes during practices and competition.

•Followed established procedures in the event of an athlete’s injury.

•Modeled sports-like behavior and maintains appropriate conduct towards players, officials, and spectators.

•Maintained the equipment room in orderly condition and assumes responsibility for its security.

Operations Manager Northwestern Mechanical Construction, Chicago, IL 2009-2012

•Provided inspired leadership for the organization.

•Created important policy, planning, and strategy decisions.

•Developed, implemented, and reviewed operational policies and procedures.

•Assisted human resources with recruiting when necessary.

•Helped promote a company culture that encourages top performance and high morale.

•Oversaw budgeting, reporting, planning, and auditing.

•Worked with senior stakeholders.

•Ensured all legal and regulatory documents are filed and monitor compliance with laws and regulations.

•Identified and address problems and opportunities for the company.

•Built alliances and partnerships with other organizations.

•Supported worker communication with the management team.

Mail Handler United States Postal Service Chicago, IL 2007-2009

•Collected letters and parcels from customers.

•Filled out delivery forms.

•Prepared packages for mailing.

•Maintained records of incoming and outgoing mail.

•Inspected shipments for damage or sorting issues.

•Track mail movements through facility.

•Helped management resolve shipment and routing problems.

•Observed equipment performance and monitor accuracy.

•Set up outgoing pallets securely to ensure safe transport.

•Processed mail through sorting machines.

•Stamped envelopes with postage.

•Assisted customers with their correspondence.

•Kept track of customer complaints and requests.

•Handled lost or damaged mail.

Volunteer PennyUp 2015 - Present

•Provided mentorship to students ages of 16 to 24 regarding post secondary pathways.

•Completed the relevant training and asking questions if you are uncertain about anything.

•Observed the rules and safety regulations of the organization while carrying out tasks.

•Completed all duties assigned by the supervisor and reporting any issues immediately.

•Arrived on time for duty and remaining professional in your interactions with all stakeholders.

•Made recommendations for improvement where feasible and appropriate.

•Delivered presentations or reports if necessary.

•Communicated with the supervisor or relevant stakeholders when you are running late or unable to fulfill your duties.



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