As an innovative global businss leader with a passion for groundbreaking transformation, I specialize in driving enterprise Agile strategies that propel organizations to new heights of success and profitability. My proven track record showcases my ability to forge strong partnerships with business and technology visionaries, ensuring the delivery of scalable, high-quality solutions that align with ambitious organizational goals. Focused on eliminating waste and elevating the customer experience, I thrive on building a culture of relentless innovation and unparalleled work environment, inspiring teams to reach for the stars.

Agilified, Principal Consultant 01/2023 – Present

●Provide expert level Agile Transformation and Consulting services

●Deliver custom AI solutions utilizing OpenAI (www.productowner.ai)

●Executive and Leadership Coaching

●SAFe Training (Onsite/Virtual)

Cigna, Senior Enterprise Agile Program Manager 07/2021 – 01/2023

●Spearheaded Value Stream Identification exercises to optimize Enterprise Data organization, aligning trains and talent around value delivery.

●Developed comprehensive reporting metrics and dashboards for Enterprise Data, granting senior leadership unparalleled transparency into value creation and key dependencies.

●Performed risk analysis against major initiatives and determined mitigation strategies.

●Performed ROI analysis against major program initiatives (using WSFJ and other methods) to best determine area of priority.

●Cultivated disciplined, high-performing Agile Trains and teams that embody the Agile mindset.

●Fostered strong, collaborative relationships with leaders and managers across multiple levels.

Wells Fargo, Enterprise Agile Coach 06/2020 – 6/2021

●Cultivated high-performing Agile teams, fostering an Agile mindset and driving continuous improvement.

●Built robust relationships with leaders and managers across various levels, enabling effective collaboration.

●Enhanced communication and alignment between teams, ensuring transparency and successful delivery of business value.

●Employed industry-leading scaling concepts to support Agile values and principles, focusing on program planning, cross-program dependencies, and data-driven decision-making.

●Facilitated Agile Foundations workshops and designed training programs to accelerate Agile adoption.

●Launched Communities of Practice, empowering Scrum Masters and Product Owners to share knowledge and elevate their expertise.

●Developed a comprehensive HR Organization Agility Playbook, driving successful Agile transformation efforts.

●Delivered SAFe training courses to Wells Fargo employees.

Exxon Mobil, Enterprise Agile Coach 05/2019 – 06/2020

●Engineered and executed a strategic Agile transformation roadmap, encompassing playbooks, KPIs, training plans, and value streams to ensure success.

●Optimized end-to-end value streams, processes, and programs, spearheading Agile transformation for a critical Oil and Gas Upstream organization.

●Pioneered the launch of 15 Bangalore-based teams, fostering a growth mindset and Agile culture for seamless adoption.

●Developed a comprehensive Agile playbook and forums to enhance Agile Enablement training and coaching offerings.

●Led a team of 3 Agile coaches, elevating Agile maturity and adoption for approximately 750 global employees and contractors.

●Engaged stakeholders in collaborative decision-making, providing unbiased perspectives to align objectives.

●Cultivated a high-performing team of coaches, advancing Agile maturity and adoption across the enterprise, while implementing metrics and feedback loops for continuous improvement.

United Health Group, Enterprise Agile Coach 03/2017 – 05/2019

●Established and support communities of practices to promote organizational understanding of Agile roles and to help individuals develop into them.

●Coached and guided staff to agile learning and application through discovery and hands-on experience.

●Led portfolio through value stream identification and mapping exercises, driving portfolio alignment around value delivery and improving concept-to-cash processes.

●Identified and eliminated workflow bottlenecks, streamlining efforts and improving efficiency.

●Mentored teams towards self-direction, accountability, and transparency, while also improving decision making and conflict resolution.

●Led cultural change initiatives and collaborated with other coaches to accelerate Agile transformation efforts.

●Fostered a fun and productive team culture that embraced failure as a learning tool for future success.

●Encouraged out-of-the-box thinking and empowered teams, resulting in quicker cycle times and improved performance.

Choice Hotels, Scrum Master Lead 11/2015 – 3/2017

●Led Agile Transformation utilizing SAFe, Scrum and Kanban frameworks. Train executives on Agile values and principles to promote continuous improvement in practice.

●Spearheaded enterprise Agile transformation efforts using SAFe, Scrum, and Kanban frameworks and trained executives on Agile values and principles to promote continuous improvement.

●Fostered an environment that enabled efficient information exchange and collaboration, coaching individuals and teams through agile adoption and transformation experience.

●Provided SME coaching and training to specific Agile roles, including Scrum Masters, Product Owners, and Product Managers.

●Administered Agile maturity assessments and developed coaching plans accordingly, preparing a variety of communications artifacts related to Agile practice events, progress, and plans.

●Trained and guided management in leading their organization through the Agile process, helping to establish a culture of Agile excellence.

●Encouraged a continuous learning environment to foster innovation and increase team efficiency while ensuring successful value delivery.

Ticketmaster, Agile Team Manager 6/2011 – 11/2015

●Provided guidance for teams to transition from a “doing” to a “being” state, promoting a culture of agility and innovation.

●Empowered organizational agility by establishing an Agile Center of Excellence, leading by example to model the necessary mindset shifts for successful Agile implementation.

●Created clear communication channels and produced comprehensive Agile practice reports to ensure transparency and progress tracking.

●Delivered compelling presentations to diverse stakeholder groups and leaders to sustain Agile transformation momentum.

●Managed a team of Scrum Masters and Product Owners to drive value delivery and cultivate talent growth.

American Express, Program Manager 8/2008 – 6/2011

●Managed a team of Scrum Masters and Product Owners responsible for delivering AMEX strategic initiatives within the Incident Management portfolio.

●Collaborated with PMO to identify top talent and align on initiative delivery to ensure success in the AMEX portfolio.

●Provided clear and effective KPIs and metrics to senior leadership to demonstrate the progress and health of initiatives.

●Mentored and guided team members, providing performance reviews and implementing growth plans to drive employee development and achieve success.

●Established performance goals and opportunities for talent managed to ensure alignment with company objectives.

●Created a Community of Practice for Scrum Masters and Product Owners to enhance collaboration and foster continuous learning and development.

Fuji Film USA, Program Manager 8/2005 – 8/2008

●Led successful delivery of the Fuji-Film digital photo lab initiative at Wal-Mart, ensuring on-time and on-budget delivery.

●Managed 5 delivery teams and 2 Project Managers, directing focus on valuable work and improving customer experience.

●Provided cadenced status reports to Fuji Film executives and client contacts, along with risk assessments and recommendations for mitigation strategies.

●Collaborated with Wal-Mart leadership to enhance and refine the customer experience with online order/fulfillment of digital photos.

Deloitte, Managing Consultant 9/2000 – 8/2005

●Successfully developed and executed project plans for clients, managing delivery teams on site to ensure project success.

●Cultivated strong relationships with key client contacts to foster new business opportunities and ensure client satisfaction.

●Provided regular status reports and feedback to both clients and Deloitte account leadership to maintain transparency and ensure alignment.

●Proactively recommended new methods, systems, procedures, or organizational changes to drive innovation and continuous improvement for both Deloitte and clients.

Education

●Bachelor of Computer Science – State University of New York @ Brockport

Certifications

SAFe 6 Practice Consultant (SPC)

Scaled Agile

Certified Scrum Professional (CSP)

Scrum Alliance

SAFe 6 Lean Portfolio Manager (LPM)

Scaled Agile

Project Management Professional (PMP)

Project Management Institute

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