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Customer Service Relations

Location:
Gainesville, FL
Posted:
March 01, 2024

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Resume:

RONNIE BOWENS

**** ** ** ** **, Gainesville, FL, 32641, US • 352-***-**** • ad31pf@r.postjobfree.com

Goals and performance

Company processes

Systems and software programs

Customer rapport

Converting leads

Customer relations

Order processing

Customer service

Performance improvement

Problem solving strength

Some college (No degree)

CHIPOLA JR COLLEGE - Marianna, FL

Salesman - January, 2013 to April, 2021

GAINESVILLE MITSUBISHI- GAINESVILLE FL - Gainesville, FL Double-checked client organization and agreements with company priorities using automated content management systems. Communicated with customers as soon as problems arose in order to find a quick solution before the problem became more serious. Consistently met or exceeded [Number]% of [Type] quota. Increased sales by making recommendations to promote the effectiveness of the brand and the benefits of the product. Salesman - January, 2000 to February, 2013

Parks Hyundai of Gainesville - Gainesville, FL

Took daily inbound calls and key-entered orders, faxes, backorders, and credit memos for assigned accounts and clients. Created and delivered engaging sales presentations to convey product benefits. Consistently met or exceeded [Number]% of [Type] quota. Communicated with customers as soon as problems arose in order to find a quick solution before the problem became more serious. Met with technical, product management, and service personnel on a regular basis to stay current on company offerings and business policies. Contacted customers after sales were completed to assess satisfaction and determine immediate service needs. Completed customer contracts and warranties using [Software] to handle administrative aspects of sales. SALES MANGER - July, 1994 to April, 2000

Service Merchandise Llc - Gainesville, FL

Achieved and sustain consistent revenue streams with a $[Amount]+ book of business by regularly servicing accounts and connecting with customers to promoted new products.

Increased business sales by [Number]% in [Timeframe] through effective cross-selling, exceptional customer service, and cold calling. Minimized process lags through [Task] and [Task].

Kept track of weekly sales in order to compile reports for senior management and streamline operational processes. Make contracts, which include pricing structures and service terms. Make sure that the monthly sales target and the year's quantity target are met. Professional Summary

Skills

Education

Work History

SALES MANGER/SECURITY MANAGER - July, 1970 to July, 1994 SEARS ROEBUCK - Miami, FL

Kept an eye on the property and looked into any potential red flags. Worked in high-pressure, high-risk environments while maintaining exceptional security program, strategy, and plan standards. Reduced security incidents by [Number]% through [Action]. Trained [Number] new security officers during the [Timeframe] period. Established company-wide security best practices and protocols to reduce the risk of a data breach. Managed team of [Number] managers and staff members to maintain top-quality [Area of expertise] services. Developed improved training methods with focus on public safety and officer awareness. Demonstrated my commitment to public safety by patrolling events and densely populated areas. Training: Designed and executed one-month training program for company sales team, increasing employee productivity and product knowledge. Supervised team of [Number] staff members.

Ranked #[number] in [region] for [year].

First Aid/CPR Certified

Real Estate and Business Agent's License

Certified Protection Officer (CPO)

Accomplishments

Certifications



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