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Customer Service Representative

Location:
Edmonton, AB, Canada
Posted:
March 01, 2024

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Resume:

LOVEPREET KAUR

**** *** **, *** *** Edmonton, AB 647-***-****)

Email – ad31oy@r.postjobfree.com

With two years of experience as a customer service representative and administrative assistance, I am looking for a leadership position where I can demonstrate my communication and teamwork skills. Energetic, Enthusiastic, and eager to join a growing team where I can help or guide the company into a prosperous future. SKILLS

• Above Average communication skills on both English comprehensive and English language.

• Ability to adapt work under pressure.

• Operating Systems: Windows 2007/2010

• MS Excel, Access, Word, Power Point

EXPERIENCE

VIRK HAUL TRANSPORT LIMITED

• Receive and answer emergency or non-emergency calls.

• Produce logistics schedule and reports and communicate updates and any concerns to relevant parties.

• Monitor quality and quantity, delivery times and transport costs. SAAB TRUCKING – Truck dispatcher

• Schedule drivers to pick up and deliver loads to customers or vendors.

• Keeping records, monitoring driver daily logs for error or violations.

• Monitoring drivers working hours and equipment availability.

• Keep track of weather of all drivers locations in order to flag potential issues.

• Dispatch owner operators and company drivers within Ontario.

• Coordination with drivers for timely deliver off goods. FOOD SERVICE SUPERVISOR, MCDONALDS ANGUS G FOODS INC

• Follow training route for new employees and reinforce their successful perfoance.

• Supervise staff and monitor store environment by providing clear, specific, timely and respectful feedback to team members.

• Communication with other store GM the record of stock,repairs, sales and wastage periodically.

• Ensure proper cash management practices relating to food and labour cost. CASHIER, PIZZAVILLE

• Pizza making; cutting of vegetables

• Maintaining kitchen

• Customer service in no frills ( grocery store)

CALL CENTRE (CONCENTRIX)

• Specialize in developing custom communications and customer service solutions.

• Workplace recovery.

• Market research projects.

ADMINSTRATIVE ASSISTANCE – PRIMARE INTERNATIONAL LTD

• Maintain front desk procedure including contact information, directions and frequently company information.

• Interact with visiting vendors.

• Receive, sort and distribute mails.

• Answer incoming calls, determine purpose of call and transfer calls Generate reports and other documents.

Cook in banquet hall

• Effectively coordinated daily dining banquet operations.

• Directed staff to achieve ultimate workflow and effectiveness.

• Maintained and managed inventories and scheduled orders accordingly.

• Equipped with a diverse skill-set, conductive to achieving positive team relationships and the accomplishment of goals.

EDUCATION

JANUARY 2019- APRIL 2020

CULINARY MANAGEMENT, HUMBER INSTITUTE OF TECHNOLOGY & ADVANCED LEARNING

HIGH SCHOOL- BIOLOGY

ALPINE PUBLIC SCHOOL

OTHERS

Volunteered at a community center in a youth convention. Received food safety training certificate.



Contact this candidate