Jenny Sorrells

214-***-**** ad31ok@r.postjobfree.com

Professional Summary Versatile Program Supervisor bringing 7 years of experience in Home Health & Hospice Care. Expert in managing team member relationships and administrative functions. Focused on maximizing program success by optimizing processes and improving team productivity. Skills

● Responsibility for implementing and

supervising administrative policies

● Trained and supervised 20 +

attendants

● Organized and executed care of

patients

● Knowledge of HHC programs/Vesta

● Charting pt files/employee files

● Covid-19 precautions

● 45 WPM typing speed

● Professional phone etiquette

● Excellent communication skills

● Client documentation

● Accurate and detailed

● Project planning

● Team building

● Creative problem solver

● Schedule management

Work History HR Manager/Payroll Executive/Billing

Alinea Family Hospice Care, Inc/Dec 2020 to May 2023

● Managed the operation of all HR software including bamboo HR, Microsoft office programs, quickbooks, ect.

● Responsible for the orientation of new employees and setting up all of their electronic services.

● Responsible for all payroll processes including distribution of employees salaries, bonuses, benefits and more.

● Electronically organized and stored all company statements and implemented payments.

● Setup and manage a virtual phone system for the entire company.

● Ordered equipment as needed for all departments and also served as technical support.

Alternate Administrator

S&W Primary Home Care, Inc/Jan 2019 to Current

● Organize and direct ongoing functions

● Assure documentation of services provided is accurate and timely

● Assume responsibility for implementing and supervising the administrative policies

● Ensure the accuracy of public information materials and activities

● Oversee Accounting, HR and Payroll that promotes the health and safety of Agency’s clients and employees.

PHC Program Supervisor

First Crystal Care, Inc/Jan 2017 to Jan 2019

● Led and motivated 22 employees through supervision, training and coaching on duties and daily operational activities

● Communicated with patients with compassion while keeping medical information private.

● Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.

● Initiated training and education programs for supporting healthcare staff

● Directed daily operations at facility caring for more than 20 individuals

● Headed clinical oversight to devise and establish policies procedures and best practices in alignment with regulatory requirements.

● Trained and qualified staff per board requirements as well as national state and local regulations.

Office manager

NC-Vital Healthcare, Inc/Feb 2014 to Dec 2016

● Precisely completed appropriate claims paperwork, documentation and system entry.

● Correctly coded and billed medical claims for various hospital and nursing facilities.

● Professionally and courteously verified appointment times with patients.

● Ensure adequate education.

● Assisted in the maintenance of medical charts and/or electronic medical records

(filing, Op Reports, test results, home care forms).

● Verified patients’ eligibility and claims status with insurance agencies.

● Prepared patient charts accurately and neatly for the clinic.

● Prepared patient charts, pre-admissions and consent forms as necessary.

● Maintained strict patient and physician confidentiality.

● Maintained and updated collections tracking spreadsheet to help organize payment information.

Education National Laser institute – Dallas, TX Didactic Theory and Laser Safety, 2012 Ogle – Dallas, TX Esthetics’ License, 2008

Eastfield College – Mesquite, TX 1996-1999

South Garland High School - Garland, Tx Graduate diploma

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