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Sales Representative Customer Service

Location:
Miami, FL
Posted:
March 01, 2024

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Resume:

Bernadine Bellamour

Highly energetic and driven sales representative constantly achieves revenue targets, exceeds client networks, and accomplishes company objectives with exceptional communication, interpersonal, and leadership skills. Manages zones with a structured and effective strategy to capture new clients to maximize growth opportunities. Follows up diligently on all leads and customers with professional and keen analytical abilities to generate new income streams.

870 ne 207 th terrace apt 204 miami Fl 33179 786-***-**** ad31o3@r.postjobfree.com WORK EXPERIENCE

Valerio Canez — Associate/designer

Casami — associate

Uel — marketing analyst

04/2009 to 05/2012, port-au-prince,Haiti

Undertake design project from concept to completion De ne project requirements and schedule during the “brief” Interpret and translate customer needs into rough plans Set costs and project fees according to budget

Research and decide on materials and products sourcing Produce “sample” and “mood products”

Supervise work progress

Work closely with designers, decorators, architects and constructors Research and follow industry changes, evolutions and best practices 07/2008 to 09/2009, port-au-prince Haiti

Utilize teamwork, communication, customer service, responsibility, and organizational skills. Lead the team by exemplify reliability through punctuality and personal integrity. Greeting customers

Answering customer questions related to merchandise and store policies Recommending products or services based on customer needs Processing customer payments and refunds

07/2019 to 09/2020, London

Translated and assembled business requirements into detailed, production-level technical speci cations, detailing new features and enhancements to existing business functionality. Du y’s restaurant — hostess assistant manager

Volvo — sales / cashier

Pottery Barn — sale

Lexus

Oversaw all web design, graphic design, and marketing campaigns for product development company. Designed and managed e-commerce, websites, blogs, design logos, catalogs, packaging, and marketing collateral. Integrated social media applications on web sites and blogs.

10/2021 to 06/2022, Miami,Florida

. Making sure the hostess where ful lling the duties

. Trainning hostess

. Mentor hostess while working

.Making sure everyone was punctual

09/2020 to 03/2021, London, United Kingdom

Understands automobiles by studying characteristics, capabilities, and features. Cultivates buyers by maintaining rapport with previous customers and suggesting trade-ins. Turns customers into buyers by matching them with their ideal car. Quali es buyers by understanding their requirements and interests and matching these interests to various car models. Demonstrates vehicle features and takes customers on test drives. Demonstrates automobiles by explaining warranties and services. Closes sales by overcoming objections, asking for sales, negotiating prices, and completing sales and purchasing contracts.

Provides sales management information by completing reports. Assists with the setup of the showroom and displays. Updates job knowledge by participating in educational opportunities and reading professional publications. Enhances dealership reputation by accepting ownership for accomplishing new and different requests 08/2021 to 05/2023, Miami,Florida

Greeting customers

Writing and vebal communication

Negotiations skills

Emotional intelligence by helping quickly establish trust and build a relationship with customers to increase the chances of sales

Product knowledge

Ensuring items are well stocked

07/2023 to 09/2023, North Miami Beach

EDUCATION

Marimi — Kindergarten

Sainte Thérèse de L’enfant de Jesus — middle school Peabody high school — high school ( Freshman)

Dr Michael krop senior high school — high school

University of East London — Bsc in marketing

University of East London — Certi cate in Cmi

• Previous completion of sales training, ideally in the automotive industry, or within a high value retail sales environment

• The ability to follow a structured Sales Process

• A genuine passion for the delivery of rst class customer service

- Present Greeting and actively listening to customers to uncover purchasing needs and provide recommendations based on automotive requirements.

Using consultative sales process to match customers with vehicles suiting their needs. Demonstrating the vehicle functionality and explaining the options, accompanying prospective customers on test drives, and explained costs associated with the purchase. Researching new automotive releases to maintain knowledge of new products and trends. Informing the customers on associated dealer services and products such as extended warranties

. •Maintaining the contact with customers via mall, phone calls, and regular updates 09/2002 to 06/2005

09/2006 to 06/2014

08/2014 to 06/2015

08/2015 to 06/2018

09/2018 to 06/2022

09/2022 to 06/2023

Which cover International Business / Business management/ communication skill / entrepreneurship



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