Customer Support Services
Resume:
Clarence L. Johnson
**** ******** ***** #*** *****
ad31mk@r.postjobfree.com
Objective/Qualifications
● Excellent customer support services skills
● Skilled at learning new concepts quickly
● Hospitality in hospital services
● Proficient in time management, multi-tasking and self-driven
● Ability to prioritize and remain focused in the essence of an issues
● Inventory ordering
EDUCATION
Nicholls State University – Thibodaux, LA
Bachelor of Science (BS) Culinary Arts, December 2008 EXPERIENCE
Sodexo/Baylor Chi St Luke October 2021- Present
Houston, Tx
● Prep and prepare menu items for room service
● Assist in other areas of the kitchen
● Properly clean and sanitize area
Texas Children Hospital October 2019- 2021
Houston, Tx
● Prepared menu items for the grill station and catering events
● Greet customers and take their order
● Assisted coworkers with task
● Stocks Doctor lounges with items
● Produced desserts for Patient line and Cafe
Aramark Corporation July 2017- October 2019
Houston, Tx
● Lead Cook
● Assisted coworkers with their station
● Prepared items for salad bar
● Completed food items,dessets,desserts, and fruit for catering events
● Assisted with monthly inventory
Educational Catering Inc March 2016-August 2018
Houston, Tx
● Cook 1
● Prepared food for the line according to dietician guidelines
● FIFO & LIFO on a daily basis.
● Keep area organized and cleaned according to health safety guidelines Hilton Post Oak August 2014- March 2016
Houston, Tx
● Cook I
● Prepared entrees, soups, salads, amenities, and desserts according to restaurant standards.
● Practiced food safety procedures.
● Assisted coworkers with their job duties.
● FIFO & LIFO on a daily basis.
● Kept area organized and cleaned according to guidelines. Roosevelt Waldorif Astoria March 2013 – August 2014 Houston, Tx
● Pantry Cook
● Prepared cold foods and fruit/vegetable trays for banquet events.
● Assisted with Banquet actions stations.
● Produced sauces, salsas, dressings
Amelia Belle Casino December 2012- March 2013
Amelia, LA
● Line Cook
● Prepared foods items for the buffet.
● Properly labeled all food items.
● Prepped food items for the week
Aramark Minute Maid Park June 2012-December 2012
Houston, Tx
● Cook II
● Prepared a variety of food items according to menu specifications for up to five-hundred guests.
● Observed and tested foods to determine if they have been cooked sufficiently.
● Weighed, measured, and mixed ingredients in line with recipes or personal judgment
● Portioned, arranged, garnished and served food,
Banquet Department of Loews New Orleans January 2009 – June 2012 New Orleans, LA
● Cook II / Baker
● Butchered and dressed animals, fowl and shellfish
● Aided in training courses designed to instruct new staff members on food preparation methods, presentation techniques, quality standards.
● Consulted with supervisory staff to plan menus.
● Kept detailed kitchen records and accounts and oversaw inventory requirements. JW Marriott Shula’s Restaurant May 2008 – July 2008
● Banquet Cook / Pantry Cook - Externship II
● Oversaw cooking methods, times & temperatures and properly storing prepared foods & leftovers.
● Examined food preparation and serving areas to ensure sanitary food-handling practices.
● Baked, roasted, broiled, and steamed meats, fish, vegetables, and other quality foods.
● Washed, peeled, cut, and seeded fruits & vegetables to prepare for consumption. CULINARY SKILLS
Food Knowledge
Kitchen Operations
Advanced Baking
Nutritional Cooking
Meat Fabrication
Customer Service
Menu Planning
Knife Skills
Microsoft Office Suite
Verbal & Written Communication
Time Management
Detail-oriented
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