Awa Fall

Bronx, NY, *****

ad31m7@r.postjobfree.com

347-***-****

http://linkedin.com/in/awa-fall-8950b61a8

OBJECTIVE: Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

EXPERIENCE:

VFS Global New York, NY

Submission Officer - Contract Feb 2023 - Aug 2023

■ Documented scrutiny, collected of applications for visa processing, assisted with time-bound visa applicants, scanned and uploaded of documentation.

■ Recorded & maintained all application data

■ Ensured accurate & timely data entry into the system with zero errors

■ Ensured that the entire process is completed within the mandated Turn Around Time

■ Processing applications and data entry in the customized VFS software, including digitalization of documents

■ Dispatched of some applications

■ High-speed and high-quality data entry and IT familiarity with software programs, as well as interest in international travel processes

Macys’ Herald Square New York, NY

Seasonal Holiday Celebrations Ambassador - Contract Oct 2022 - Dec 2022

■ Maintained the flow of guests passing through the queue line area while keeping a positive, cheery demeanor and helping spread holiday cheer.

■ Maintained crowd control and fielded customer questions / concerns.

■ Communicated with other Ambassador team members on guest flow throughout the queue area.

■ Communicated problems to store managers and security.

■ During peak times, completed fulfillment orders including picking merchandise, packing & shipping orders.

■ Assisted in replenishment of stock onto the sales floor and assisted in inventory process/ markdown process.

United Nations New York Headquarters New York, NY

Team Assistant Feb 2007 - Sep 2022

■ Performed duties specific to the Conduct and Discipline function including vetting of personnel, maintaining electronic and paper files, drafting, and coordinating correspondence and updates to the Misconduct Tracking System.

■ Drafted case summaries of cases for clearance by the supervisor and follow-up communications to field missions and other offices participating in the vetting of candidates, kept track of received data and source documents, and identified/interpreted data to be entered in Misconduct Tracking System (MTS).

■ Responded and drafted responses to a wide range of correspondence and other communications within the Department and with other agencies of the UN system on the various aspect of the work of the CDS;

■ Assisted in maintaining and updated files (both paper and electronic) relating to allegations of misconduct.

■ Updated and tracked the use of the task management module in MIS and provided support to MIS users in the field missions and at headquarters.

■ Coordinated extensively and liaises frequently with the Conduct and Discipline Service members at Headquarters and Conduct and Discipline Teams in the field.

Observer Mission of the African Union to the United Nations New York, NY

Administrative Assistant - Contract Jul 2006 - Jan 2007

■ Performed a variety of administrative duties: Assisted with reviewing incoming and outgoing correspondence, routed and logged correspondence, and facilitate the issue of outgoing correspondence, electronically and in hard copy.

■ Drafted routine correspondence and provided guidance for standard format of the work.

■ Reviewed incoming mail and distribute to appropriate officers.

■ Organized and attended weekly meetings.

■ Ensured Incoming Personnel and visitors are well oriented and informed.

■ Planned and prioritized activities in order to meet objectives and deadlines

Nina Leonard DBA Lanco Apparel LLC New York, NY

Fashion Showroom Assistant Jan 2004 – Jun 2006

■ Greeted and assisted customers visiting the showroom.

■ Monitored and maintained showroom aesthetic keeping the showroom clean· general administrative and clerical support

■ Maintained showroom and office supplies stock – i.e., packing materials, books, samples, cleaning supplies, etc.

■ Assisted with receiving in and taking inventory of collections in addition to unpacking, tagging, and merchandizing products.

■ Processed incoming and outgoing samples and assisted sales team as needed.

Sephora Rockefeller Center Flagship Store New York, NY

Office Manager Aug 2000 - Dec 2003

■ Served as the first point of contract for the organization, answering the phone, responding to email and correspondence, and receiving visitors at reception.

■ Maintained files for tracking of mail/courier/stationary supplies, office equipment and repair contacts.

■ Assisted with employee onboarding - crafting access badge, welcome gratis box, etc.

■ Ensured appropriate in stock levels of administrative and office supplies

■ Maintained an efficient filing system for in-house documentation

■ Collected and analyzed the accuracy of employee timesheets

■ Entered and updated payroll data in the software Coordinating with the Payroll Accountant in preparing all documents and calculations in time.

■ Educated employees about benefits program to encourage them to enroll and determined employee’s eligibility for benefit plan.

■ Assisted employees in the benefits program enrollment and benefit claims processes.

EDUCATION:

Saint Peter’s University Jersey City, NJ

Bachelor of Arts (B.A.) - Art History, Criticism and Conservation Sep 1996 - Jul 2000

Lyceum Kennedy French American School New York, NY

High School Diploma Sep 1992 - Jul 1996

SKILLS:

■ Fluent in French, English, Wolof, Spanish (moderate)

■ Proficiency with email platforms, Office Suite software and Word processing software

■ Data Entry & Database Management, Phone etiquette for answering phones

■ Team Player

■ Customer Service

■ Proficiency in Word Typing

■ Verbal & written communication

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