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Customer Service High School

Location:
Galesburg, IL
Posted:
March 01, 2024

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Resume:

Cheryl Kay Simmons Johnson

Gilson, IL ***** ad31lg@r.postjobfree.com

309-***-****

Cheryl has been certified since January 4th, 2004. She has worked in long term care since she became certified with the state of Illinois. Cheryl's experiences range from; elderly adults with dementia/ Alzheimer’s, bariatric patients, to taking care of MI patients.

Along with being a CNA for 20 years, Cheryl also has taken four years of LVVS (Lamoine Valley

Vocational Services) while in high school. The main career focus with her LVVS classes was on

Secretarial/Clerical Skills. Cheryl can productively do the following tasks, jobs

File paperwork, employee files, documents, etc. in any of the filing components mentioned below

A)Alphabetically

B)Numerically

C)Alphanumerically

Along with typing 70wpm, answering/transferring phone calls, taking messages, making phone calls, scheduling appointments, customer service, great team player, good at problem solving, fast paced, quick learner, observant, focused, stays on task, ambitious, go getter attitude, cheerful disposition, not afraid to take on new tasks because learning something new can tell if it will be something she likes or dislikes, she is always willing to help achieve the goals of her job setting.

Cheryl has an up beat energetic personality, she loves to make people smile, laugh, anything to brighten their day. She takes criticism as a learning tool, because if she isn't told how is she to know what the problem is and how she can fix it, correctly do the task, when knowing she can do the task but in a slightly better way by ideas given from others around her, she will take a little of each idea and combined them all into one so that it is feasible to make it all work and help each co-worker estressllllllfeel pleased they helped make someone's task easier and less stressful.

My motto for myself is as follows

"Why spend your day frowning upon the gloominess, when there is always a brighter side of things?! There is more to smile about than there is to frown upon, so smile away as it could brighten someone's day!"

Authorized to work in the US for any employer

Work Experience

Production Worker

Derby Supply Chain Solutions - Galesburg, IL

June 2021 to Present

I run a tester that test the computer board, wires, damper, thermistor, fan, water tank, and any other part to systems we assemble. I also assemble parts for the freezer, refrigerator that is produce in an assembly line. Assemble a mass production of parts for Amana by how much order is and in a timely manner.

Retail Inventory Associate

WIS International - Davenport, IA

March 2021 to May 2022

Counted inventory for dollar general, dollar tree, company's.

DSP (Direct Support Professional)

DD Homes Network - Galesburg, IL

February 2021 to May 2021

• Gave morning medication to 7 house residents, cooked breakfast, did laundry, cleaned house, cooked lunch, gave showers, did activities, made beds, helped with dressing and anything residents need assistance with.

CNA - Certified Nursing Assistant

Monmouth Nursing Home - Monmouth, IL

July 2020 to May 2021

•Worked in a Long-term Care Facility

•Took care of approximately 50 elderly patients daily

•Provided patients/residents with care and companionship

•Monitored vital signs

•Served meals

•Assisted residents with activities of daily living

•Aided residents with personal hygiene

•Aided in lifting residents when necessary

•Assisted with wound care

•Recorded resident care daily

•Changed bed linens

•Performed post-mortem care, if needed

CNA - Certified Nursing Assistant

Aperion Care - Galesburg, IL

September 2014 to July 2020

•Worked in a MI, Bariatric, Tracheostomy and Ventilator, and long-term care facility

•Took care of approximately 100+ residents that consist of a combination of elderly, MI, Bariatric, Tracheostomy and Ventilator dependent residents.

•Provided patients/residents with care and companionship

•Monitored vital signs

•Served meals

•Aided residents with personal hygiene if they are not fully independent with personal hygiene care• Assisted residents with activities of daily living, even if they are independent with ADL's I still give visual, set up, and verbal assistance

•Aided in lifting residents when necessary equipment

•Assisted with wound care

•Recorded resident care daily

•Cleaned and sanitized rooms

•Changed bed linens

•Performed post-mortem care, if needed

CNA - Certified Nursing Assistant

CARE CENTER OF ABINGDON - Abingdon, IL

November 2014 to January 2019

•Worked in a nursing home

•Took care of approximately 100 elderly, disabled, hospice and cancer patients daily

•Provided patients/residents with care and companionship

•Monitored vital signs

•Served meals

•Aided residents with personal hygiene

•Assisted residents with activities of daily living

•Aided in lifting residents when necessary

•Assisted with wound care

•Recorded resident care daily

•Changed bed linens

•Performed post-mortem care, if needed

Assembly Line Worker

Derby Industries - Galesburg, IL

July 2012 to August 2014

•Led The Little HV line

•Actively met assembly goals

•Operated Box cutter, air screwdrivers, product designed testing equipment, bagger machine,electromagnetism equipment,

•Performed in depth assembly of Refrigerator, freezer, dryer, water filtration system for refrigerators,electrical box for refrigerator/freezer system, lighting system of refrigerator/freezer, evaporation system for refrigerator/freezer

•Followed quality and safety guidelines

•Performed inventory checking

•Ensured products were placed into boxes for shipping

•Finalized assembly process

CNA - Certified Nursing Assistant

CARE CENTER OF ABINGDON - Abingdon, IL

May 2005 to July 2012

•Worked in a nursing home

•Took care of approximately 90 elderly, disabled and hospice patients daily

•Provided patients/residents with care and companionship

•Monitored vital signs

•Served meals

•Aided residents with personal hygiene

•Assisted residents with activities of daily living

•Aided in lifting residents when necessary

•Recorded resident care daily

•Changed bed linens

•Performed post-mortem care, if needed

CNA - Certified Nursing Assistant

Avon Nursing Home - Avon, IL

January 2004 to May 2005

•Worked in a nursing home

•Took care of approximately 50 elderly, hospice, disabled and cancer patients daily

•Provided patients/residents with care and companionship

•Monitored vital signs

•Served meals

•Aided residents with personal hygiene

•Assisted residents with activities of daily living

•Aided in lifting residents when necessary

•Coordinated activities for residents

•Assisted with wound care

•Recorded resident care daily

•Changed bed linens

•Performed post-mortem care, if needed

Education

College Degree in Certified Nursing Assistant Certification

Carl Sandburg College - Galesburg, IL

October 2003 to January 2004

High school diploma

Roseville High School - Roseville, IL May 1999

Skills

•Caregiving (10+ years)

•Patient Care (10+ years)

•Vital Signs (10+ years)

•Ventilator care (6 years)

•Assembly (4 years)

•Meal Preparation (10+ years)

•EMR Systems (10+ years)

•Nursing

•Alzheimer's Care (10+ years)

•Dementia Care (10+ years)

•Medication Administration (1 year)

•Senior Care (10+ years)

•Infection Control Training (10+ years)

•Memory Care (10+ years)

•Cleaning Experience (10+ years)

•Home Care (10+ years)

•Laundry (10+ years)

•Patient monitoring (10+ years)

•Customer service (10+ years)

•Secretary/ Clerical (4 years)

•Typing (10+ years)

•Filing (10+ years)

•Customer service (10+ years)

•Schedule management (5 years)

Certifications and Licenses

CPR Certification

First Aid Certification

CNA

January 2004 to January 2022

I took the 8 wk CNA course in October 2003 and passed my certification exam in January of 2004. I have maintained all furthering education courses required yearly, and state hourly requirements needed to maintain my state certification every year from 2004-present

AED Certification

QIDP Certification

State Tested Nursing Assistant

Assessments

Customer focus & orientation — Proficient December 2020

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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