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Customer Service Truck Driver

Location:
Nashville, TN
Posted:
March 01, 2024

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Resume:

SKILLS

EXPERIENCE

Benly Jackson

LINE HAUL TRUCK DRIVER

612-***-**** ad31jh@r.postjobfree.com Coatesville, Pennsylvania 19320 Highly experienced driver with demonstrated ability to quickly learn new routes, complete work orders and maintain e cient delivery schedules. Proven track record of on-time delivery, customer satisfaction and communication with dispatchers. Focused student with knowledge of vehicle operations and maintenance, customer service, and DOT requirements. Aiming to leverage my abilities to successfully ll the vacancy on your team. Frequently praised for creative thinking by my peers, I can be relied upon to help your team achieve its goals.

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to di ferent processes and drive company objectives. Resourceful and results-driven with a passion for growth and e ciency to meet company needs and increase service value.

Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems.Seeking to leverage skills and knowledge to contribute to team success.

• Safety Techniques • Safety Protocols

• Equipment Repairs • Inquiry Response

• Safety Requirements • DOT Requirements

• Safety Meetings • Truck Inspections

• Equipment Inspection • Complex Problem-Solving

• Safe Handling • Time Management

• Weight Limits • Cargo Security

• Customer Service • Dolly Maneuvering

• Equipment Con guration

LINE HAUL DRIVER

XPO Logestic

Fridley, MINNESOTA

June 2022 - Present

• Maintained accurate daily records of vehicle inspections, mileage, fuel purchases, and other relevant information.

• Regularly communicated with dispatchers regarding status updates on shipments and arrival times.

• E ciently handled paperwork associated with line haul operations such as bills of lading and manifests. OTR TRUCK DRIVER

Dreams And Hope

Brooklyn Park, MINNESOTA

January 2020 - June 2022

OTR Dropped and Hook

• Inspected truck before and after trips to ensure optimal performance.

• Adapted quickly to changing tra c conditions using GPS navigation systems. EDUCATION

• Maintained a clean driving record by following all applicable tra c laws.

• Demonstrated strong problem solving skills when encountering unexpected roadblocks or obstacles.

• Regularly communicated with dispatchers via two way radio concerning delivery status.

• Provided excellent customer service by delivering shipments on time and in good condition.

• Exercised sound judgment when making decisions related to safety and customer satisfaction.

• Managed fuel e ciency through careful planning, monitoring, and driving techniques.

• Developed positive working relationships with customers to ensure satisfaction with services provided. LOCAL TRUCK DRIVER

Finish Line Express

Maple Grove, MINNESOTA

February 2018 - January 2020

• Inspected trucks for mechanical items and safety issues before and after each trip.

• Maintained accurate records of deliveries, including times, products and destinations.

• Provided exceptional customer service during pickups and deliveries by handling product carefully.

• Responded promptly to emergency situations such as accidents or breakdowns on the road.

• Loaded and unloaded cargo safely, following proper procedures.

• Managed time e fectively by planning routes according to tra c patterns and road conditions.

• Developed and maintained strong relationships with clients through excellent customer service skills. LOCAL DELIVERY DRIVER

Reinhart Foodservice

Rogers, MINNESOTA

April 2017 - February 2018

• Demonstrated excellent customer service skills when interacting with clients during deliveries.

• Inspected truck for mechanical items and safety issues on a daily basis and reported any de ciencies to supervisor.

• Ensured that all cargo was securely loaded onto trucks before departure from warehouse facility.

• Accurately recorded all delivery information, including recipient signatures, into the company database system.

• Maintained a clean driving record in accordance with DOT regulations. Developed strong working relationships with customers by providing superior customer service on each delivery run.

• Checked delivery addresses and veri ed correct package delivery. OTR TRUCK DRIVER

US Xpress

York, PENNSYLVANIA

February 2016 - December 2016

• Complied with all applicable Department of Transportation regulations to reduce risks.

• Reported vehicle problems and needed repairs to management.

• Collected signatures from customers to con rm order completion and accuracy.

• Maintained accurate records of delivery con rmations and invoices.

• Developed an extensive knowledge of local roadways and tra c patterns for enhanced navigation.

• Checked order contents and quantities to prevent delivery mistakes and increase service accuracy.

• Secured packages in trucks using padding and ratchet straps.

• Utilized GPS systems to plan delivery routes and avoid congested areas.

• Reviewed route locations and driving times to locate convenient gas stations and rest stops. CERTIFICATE IN TRUCKING

All State Career Trucking School, Philadelphia, PHILADELPHIA Feb 2016

CERTIFICATIONS

Extracurricular Activities

• CDL certi cate

CRIMINAL JUSTICE IN CRIMINAL JUSTICE

York technical Institute, York, PENNSYLVANIA

Jan 2016

• H478061549219



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